Customer Success Manager Customer Success · Oslo

👋 We’re Attensi, a tech company born in Norway with a passion for gamified simulation training. Since 2012, we’ve grown into a global player, with solutions trusted by some of the world’s biggest brands across 150+ countries and 50+ languages. We combine gamification, realistic interactive scenarios, and decision-driven dialogues, all powered by our own game AI, to deliver immersive, hands-on learning experiences that scale across large organizations and drive real behavior change. Our clients include Circle K, BCG, PwC, Accenture, KPMG, ABB, Zurich, and Novartis. Today, we’re a team of 240+ Game Changers across Europe and the US, with 120 of us based at our HQ in Oslo. Now, we’re hiring a Customer Success Manager to turn learning into lasting impact. As part of our continued growth, we’re looking for a Customer Success Manager to join our Oslo team. You’ll help our customers achieve measurable impact through Attensi’s gamified learning solutions, transforming how they train, perform, and grow. Working closely with our business unit and cross-functional teams, you’ll turn customer insights into action by guiding implementations, solving challenges, and building lasting partnerships that deliver long-term value and measurable impact. In this role, you will: Build and nurture trusted relationships with key stakeholders in your customer portfolio. Drive the implementation and adoption of Attensi solutions across teams and markets. Leverage customer data and feedback to demonstrate measurable ROI and behavioural impact. Partner closely with Project, Product, and Support teams to solve challenges and improve the customer experience. Act as the customer’s voice internally, proactively solving challenges, strengthening retention, and spotting opportunities for long-term growth. If you’re motivated by creating tangible outcomes, combining curiosity, data, and problem-solving to make a difference, this is your chance to join a fast-growing company helping people and organisations learn through play. Who you are You’re driven by curiosity, learning, and impact. You combine empathy with analytical thinking and bring a consultative mindset that connects customer goals with business outcomes. You thrive in a fast-paced, collaborative environment where ideas quickly turn into real results. We believe you have: 5+ years of experience in a customer-facing role such as Customer Success, Consulting, or Project Management. Experience engaging senior stakeholders in large or complex organisations. A strong understanding of business operations and technology, ideally within a B2B SaaS or scale‑up environment. The ability to use data and insights to tell stories, communicate value, and drive engagement. A proactive, adaptable mindset and a genuine desire to learn fast and make an impact. Fluency in Norwegian and English, both spoken and written. What do we offer? At Attensi, you’ll become part of an exciting and rapidly growing scale‑up that is already a global leader in its field. You’ll work in a flat, open, and collaborative environment, surrounded by committed, smart, and talented colleagues from diverse cultural and academic backgrounds. We’re committed to helping people grow with us, and you’ll have the opportunity to shape your role over time. Expect exciting challenges in a dynamic and innovative environment with big ambitions. We work hard, but we also have a lot of fun From monthly Attensi‑days to sporting events, after‑work drinks, parties, game nights, and company trips—we make sure we don’t just work together, we play together too. Ready to make an impact? Let’s talk. #J-18808-Ljbffr