Customer Success Manager
vor 3 Wochen
fore ai is a Zurich-based startup revolutionizing software testing with generative AI. Founded by ex-Google engineers, we build autonomous QA agents that generate tests in seconds—no coding, no manual work. Leading companies in banking, travel, software, and media rely on fore ai to catch bugs early and accelerate release cycles. The Opportunity As a Customer Success Manager at fore ai, you’ll be the trusted partner for our clients, ensuring they achieve rapid value from our platform. From onboarding to ongoing adoption, you’ll guide customers through their journey with fore ai, helping them integrate seamlessly, maximize outcomes, and continuously grow their product capabilities. This role blends technical depth with customer empathy: you’ll understand customer workflows, troubleshoot challenges, and collaborate closely with engineering to ensure our product evolves with client needs. You’ll act as the voice of the customer internally and a strategic advisor externally, driving measurable success for some of the most innovative companies in the world. What You’ll Do - Lead the onboarding journey, ensuring customers quickly realize value and are set up for long-term success. - Build strong relationships with customer stakeholders, becoming their go-to partner for QA transformation. - Provide hands-on support and guidance in integrating fore ai into CI/CD pipelines, testing frameworks, and deployment environments. - Anticipate customer needs, proactively identify risks, and implement solutions that ensure adoption and retention. - Collaborate with sales to drive expansion opportunities and with product/engineering to influence the roadmap based on customer feedback. - Create playbooks, best practices, and resources to help customers self-serve and scale their testing automation. About You - Technical fluency: Background in software engineering, QA, or DevOps; comfortable working with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI). - Customer success experience: Proven track record in onboarding, adoption, or account management at a SaaS company. - Communication skills: Ability to translate technical concepts into clear, compelling conversations with both engineers and business leaders. - Problem-solving mindset: Analytical, curious, and persistent in driving customer success. - Startup readiness: Self-starter who thrives in a fast-paced, dynamic environment and can manage multiple priorities with independence. - English fluency (written and spoken): Strong, confident communicator across global teams and clients. Why Join Us? - Make an impact: You’ll be instrumental in turning new customers into long-term champions of fore ai. - Work with top talent: Collaborate with a world-class team of engineers and founders with Google backgrounds. - Competitive package: Attractive salary, equity, and benefits. - Be part of the AI revolution: Help shape how the next wave of AI is applied in software testing. How to Apply If you’re excited about helping customers succeed at the cutting edge of AI and automation, we’d love to hear from you. Please submit your resume to join@foreai.co . #J-18808-Ljbffr
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Customer Success Manager
vor 3 Wochen
Zürich, Schweiz Beekeeper by LumApps VollzeitJoin to apply for the Customer Success Manager role at Beekeeper by LumApps Beekeeper is a fast growing SaaS company that is disrupting the way 2 billion people working “out in the field” communicate and access information within their companies. Are you eager to shape the future of traditional industries including healthcare, retail, manufacturing,...
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Customer Success Manager
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Zürich, Schweiz Supertext VollzeitDas bist du Als Customer Success Manager bist du zentrale Ansprechperson für unsere Kund:innen und stellst sicher, dass sie von Anfang an optimal betreut und begleitet werden. Mit technischem Verständnis und Begeisterung für AI und Sprache hilfst du ihnen, das Beste aus unseren Produkten und Services herauszuholen. Ob komplexe Kundenprojekte,...
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Customer Success Team Manager
vor 1 Woche
Zürich, Schweiz Coople UK VollzeitAs Coople continues to scale our technology platform, we’re evolving how we support customers—particularly large, complex enterprise clients—alongside our established base of small and medium-sized businesses. We’re looking for a multilingual Customer Success Team Manager with SaaS experience to lead our team of Customer Success Managers across the...
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Customer Success Manager
Vor 4 Tagen
Zürich, Zürich, Schweiz Founderful VollzeitCookie PolicyPrivacy NoticeThis website uses cookies to improve your web experience. By clickingAccept, you agree to the use of cookies.Customer Success ManagerZürichDistribution – Customer Success /Full-time /HybridApply for this job Über GrapeUnser unternehmerischer Geist treibt uns an bei dem, was wir bewegen und wofür wir brennen. Unsere Mission...
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Customer Success Manager
vor 2 Wochen
zürich, Schweiz DeepJudge VollzeitDeepJudge is a fast-growing venture-backed scale-up at the forefront of applying Artificial Intelligence in the legal domain. Founded by ex-Googlers and PhDs in AI, our mission is to help legal teams harness their collective knowledge so they can focus on the truly strategic aspects of their work. DeepJudge's state-of-the-art knowledge retrieval system...
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Customer Success Manager
vor 4 Wochen
Zürich, Schweiz FyrFly Venture Partners VollzeitBeekeeper is a fast growing SaaS company that is disrupting the way 2 billion people working “out in the field” communicate and access information within their companies. Are you eager to shape the future of traditional industries including healthcare, retail, manufacturing, hospitality or transportation using the latest mobile technology?We are looking...
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Customer Success Manager
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Zürich, Zürich, Schweiz grape VollzeitÜber grape:Unser unternehmerischer Geist treibt uns an bei dem, was wir bewegen und wofür wir brennen. Unsere Mission ist, der führende Gesundheitspartner in der Versicherungsbranche zu werden. Wir haben den Innovations bedarf im traditionellen Versicherungsmodell für Arbeitnehmer erkannt und revolutionieren dieses. Dabei helfen wir Unternehmen, ihre...
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Customer Success Manager
vor 2 Wochen
Zürich, Schweiz Grapehealth VollzeitOverview🍇 Über grape:Unser unternehmerischer Geist treibt uns an bei dem, was wir bewegen und wofür wir brennen. Unsere Mission ist, der führende Gesundheitspartner in der Versicherungsbranche zu werden. Wir haben den Innovationsbedarf im traditionellen Versicherungsmodell für Arbeitnehmer erkannt und revolutionieren dieses. Dabei helfen wir...
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Customer Success Manager
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Zürich, Zürich, Schweiz grape insurance Vollzeit\uD83C\uDF47 Über grape:Unser unternehmerischer Geist treibt uns an bei dem, was wir bewegen und wofür wir brennen. Unsere Mission ist, der führende Gesundheitspartner in der Versicherungsbranche zu werden. Wir haben den Innovations bedarf im traditionellen Versicherungsmodell für Arbeitnehmer erkannt und revolutionieren dieses. Dabei helfen wir...
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Customer Success Manager
vor 3 Wochen
Zürich, Schweiz Jua VollzeitJoin to apply for the Customer Success Manager role at Jua Overview Jua is building the most advanced Earth intelligence platform ever created: a universal physics simulator designed to turn the planet’s raw complexity into decisive trading upside. Today, our technology delivers the world’s most advanced weather models and analytics, giving energy...
