Ecosystems Insights Lead

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

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Our Global Product Strategy (GPS) team plays a pivotal role in shaping the future of healthcare by driving the strategic direction of our innovative product portfolio. As a member of the GPS team, you will be at the forefront of transforming groundbreaking scientific discoveries into accessible and impactful healthcare solutions for patients worldwide. We are seeking a dynamic and visionary professional who thrives in a collaborative environment and is passionate about making a difference.

Join our Global Ecosystem Insights (EI) team and be at the forefront of shaping Roche's Pharma strategy through market and customer centric insights. This team functions as internal consultants and strategists, partnering with commercial and cross-functional leaders, integrating data to activate insights-driven problem solving with foresight, in a way that the business can execute, in order to unlock value end to end, across the healthcare ecosystem and improve patient outcomes. If you’re passionate about using insights to drive decision making to make a real impact, solve never-before-seen challenges, and bring your bold perspective into action, this is the opportunity for you.

1. Strategic Thought Leadership in a specific Disease Area (DA) or other assigned business area: Act as the global insights and forecasting thought partner to senior leaders in GPS, Product Development and Research and Development for a specific disease area or other assigned business area (e.g. pipeline), to influence the development and execution of the global disease area strategy and/or individual asset strategies and/or the disease area commercialisation strategy. Drive and influence business decisions and trade-offs by integrating and analyzing complex market dynamics, customer needs and competitive landscape, integrating insights end to end, from in-market brands to early development strategy to deliver value to patients, society and Roche.

2. Customer and Market Centric Insights in a specific DA or other assigned business area: Accountable for embedding the voice of the customer (patients, healthcare professionals, and other key stakeholders) in the disease area strategy and/or individual asset development strategies and/or commercialisation strategy. Responsible for key deliverables like market valuations, product/portfolio forecasts, periodic situation analysis to inform portfolio performance and evolution, design and execution of the annual insights plan and performance tracking. Integrate data across multiple sources, including but not limited to primary and secondary research, CRM data, real world evidence and other internal data sources to understand and predict market evolution, customer attitudes, needs, behaviors and perceptions.

3. Excellent project management: Effectively plan, organize, and oversee projects from inception to completion, ensuring they address the business questions, are delivered on time, within scope, and on budget. Set clear objectives and track progress, driving efficient execution.

4. Cross-Functional Collaboration and Influence: Collaborate with other cross functional teams such as R&D, product development, medical affairs and with critical must win markets on key projects and deliverables, with clear communication, managing expectations and adapting to changing priorities. Ensures accountability across all stakeholders to achieve desired outcomes. Catalyze and accelerate insights generation activities across key stakeholders for maximum impact.

5. Manage and develop external insights agency partners: Identify, bring onboard, and manage relationships with top-tier insights agencies that specialize in the following (including but not limited to): customer and market insights, demand estimation, positioning, segmentation, communication experience, message testing and performance tracking, using innovative tools and techniques including AI as relevant.

1. Experience:

   • Experience in conducting primary market research in the pharmaceutical sector, as well as the ability to analyze insights from secondary sources, is required to apply for this position.

   • Additionally, epidemiology-based forecasting experience is a must.

   • 7+ years of experience in the pharmaceutical, biotechnology industry and/or management consultancy related to pharmaceuticals, with proven track record in insights and/or strategy roles.

   • Proven experience in supporting R&D commercialisation strategy and/or product launch strategy preferred.

2. Skills:

   • Excellent strategic thinker with a passion for customer insights, market dynamics, problem solving and innovation.

   • Strong analytical, problem solving and storytelling skills with the ability to translate complex market and customer data into clear and actionable insights that influence business decisions at the disease area and/or individual asset levels. Expertise in developing forward-looking strategies that anticipate market trends, customer needs and competitive dynamics.

   • Solid experience in forecasting, market valuations, insights generation methodologies in primary market research and secondary market research data. Experience with CRM analytics and real world evidence preferred.

   • Experience in using advanced analytics tools (e.g., AI, machine learning, predictive modeling) to generate actionable insights that drive impact.

   • Strong communication, listening, presentation and interpersonal skills.

   • A team player with the ability to form strong partnerships and collaborate across function and geographies at a global, regional and country level.

   • Demonstrated experience in working with senior leaders and influencing without authority.

   • Fluent written and verbal English.

3. Certification:

   • Bachelor’s degree; however, Masters or PhD degrees are preferred.

This role will be based in Basel; a location-agnostic opportunity is not available.

Join us in our mission to advance science and deliver hope to those who need it most.

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Basel is the headquarters of the Roche Group and one of its most important centres of pharmaceutical research. Over 10,700 employees from over 100 countries come together at our Basel/Kaiseraugst site, which is one of Roche`s largest sites. Read more.

Besides extensive development and training opportunities, we offer flexible working options, 18 weeks of maternity leave and 10 weeks of gender independent partnership leave. Our employees also benefit from multiple services on site such as child-care facilities, medical services, restaurants and cafeterias, as well as various employee events.

We believe in the power of diversity and inclusion, and strive to identify and create opportunities that enable all people to bring their unique selves to Roche.

Roche is an Equal Opportunity Employer.