Customer Engagement Sales Specialist

OverviewJoin Pega's growth acceleration team, where innovation meets impact. As a sales specialist, you'll be at the forefront of transforming how enterprises think about customer engagement, armed with breakthrough AI technologies that are reshaping entire industries. You'll report directly into our dynamic sales organization while collaborating closely with product specialists who are pioneering the future of 1:1 Customer Engagement.What You'll Do at PegaDrive AI-powered transformation: Customer Engagement Blueprint serves as a collaborative tool to map prospects’ specific customer engagement challenges and demonstrate how Pega Customer Decision Hub (CDH) addresses them. Guide users through a comprehensive journey including defining context, setup, personas, brand voice, experiences, journeys, and data requirements to create personalized customer interactions at scale.Orchestrate customer journey excellence: Show prospects how to deliver seamless, personalized experiences across all touchpoints with intelligent recommendations and next-best actions using our unified AI and workflow automation platform.Champion challenger selling: Provide insights that teach customers new ways to compete in their markets, using Pega's AI-powered decisioning as a strategic partner for customer-centric transformation.Accelerate deal cycles: Master Pega's value propositions across customer journey orchestration, personalization, and unified CX to map breakthrough solutions to complex client challenges and consistently exceed booking targets.Collaborate for success: Work with partners and internal teams to deliver end-to-end solutions that connect sales, service, and marketing into a unified customer experience platform.Who You AreExecutive presence: You command attention in C-suite conversations with CMOs, CROs, and digital transformation leaders reshaping their industries.Strategic communicator: You bridge the gap between senior business executives and IT leaders, translating complex AI capabilities into compelling business outcomes.Innovation catalyst: You thrive in high-growth, entrepreneurial environments where breakthrough technologies create new market categories.Tech-savvy visionary: You rapidly grasp concepts like generative AI, workflow automation, and real-time decisioning, applying them to solve business challenges.Results orchestrator: You influence across organizational levels, building consensus and driving outcomes that transform how enterprises operate.What You've AccomplishedEducational foundation: Bachelor's degree or equivalent experience navigating complex enterprise environments.Enterprise sales mastery: 8–10+ years selling transformational enterprise software solutions to major organizations, or equivalent experience in high-level marketing services, consultancy, or agency environments.Executive relationship expertise: Deep experience engaging with CMOs, CROs, Chief Data & Analytics Officers, and other C-level executives around next-best-action strategies, predictive analytics, and real-time engagement platforms.Digital transformation insight: Comprehensive understanding of AI-powered personalization, omnichannel orchestration, and autonomous customer engagement.Market-leading innovation: Access to Gartner- and Forrester-acclaimed technology leadership across AI decisioning, workflow automation, and customer engagement, including Pega GenAI Blueprint.Elite team collaboration: Learn from leading enterprise AI and automation specialists shaping the future of customer engagement.Continuous growth: Cutting-edge learning opportunities at the forefront of AI, automation, and digital transformation.Dynamic culture: An innovative, inclusive, agile, and energizing environment where breakthrough thinking is celebrated and rewarded.Exceptional rewards: Competitive global benefits including performance-based compensation, significant bonus incentives, and employee equity participation.Pega Offers YouMarket-leading innovation: Access to Gartner- and Forrester-acclaimed leadership across AI decisioning, workflow automation, and customer engagement, including Pega GenAI Blueprint.Elite team collaboration: Work with top enterprise AI and automation specialists.Continuous growth: Ongoing learning and development to stay ahead in AI, automation, and digital transformation.Dynamic culture: A culture that is innovative, inclusive, agile, and energized by breakthrough thinking.Exceptional rewards: Global benefits with performance-based compensation, bonuses, and equity participation.Ready to transform how the world's leading enterprises engage with their customers? Join us in revolutionizing business through AI-powered innovation.#LI-AB3Job ID: 22598Legal and Workplace InformationAI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and to explore responsible integration into products and processes.Culture – Pegasystems fosters an environment where people are valued and empowered. We encourage candidates from all backgrounds and experiences and focus on core competencies and mindset. As an Equal Opportunity employer, Pegasystems will not discriminate in employment practices due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.Export Compliance – Pegasystems may need export license approvals for positions requiring access to technical data.Accommodations – Reasonable accommodations under the Americans with Disabilities Act (US) or regional equivalents are available during application and interview processes. Contact us here or at 1-888-PEGA-NOW.Labor Condition ApplicationsGDPR Candidate Privacy NoticePegasystems Limited UK Gender Pay Gap StatementEEO/AA Policy StatementYour Employee Rights Under the Family and Medical Leave ActE-Verify NoticeEmployee Polygraph Protection Act RightsBy providing a password, you will become a Pega Digital Community Member and can track your application status.Upload your resumeRequired, allowed file types are DOC, DOCX, PDF, TXT (2MB max) #J-18808-Ljbffr