Distribution Support Specialist _h/f

Vor 3 Tagen


Genf, Schweiz VisilabGroup SA Vollzeit

VisilabGroup, partie intégrante d'EssilorLuxottica, est le premier groupe suisse d'optique avec plus de 170 magasins et un site de commerce électronique sous les marques Visilab, Kochoptik, McOptic et Linsenmax.

Le / la Distribution Support Specialist contrôle, supervise les commandes vente et e-commerce et gère les problèmes associés. Il / elle génère les commandes de réapprovisionnement quotidiennes. Il / elle a la charge du traitement des réclamations et demandes magasin. Il / elle gère les retours fournisseur et magasin.

Tâches principales :

Superviser et gérer les commandes vente de la centrale et du e-commerce

Superviser le bon déroulement des commandes

Générer les commandes de réapprovisionnement quotidien des magasins

Corriger ou ajuster les commandes pour limiter au maximum les délais

Assurer la bonne communication des informations aux magasins et au customer care

Créer et gérer les commandes reçues par mail Organiser les implantations magasin

Traiter les réclamations des magasins et des clients finaux en coopération avec les différents services

Gérer les demandes particulières et les réclamations en provenance des magasins

Gérer les demandes particulières et les réclamations en provenance des clients par lintermédiaire du customer care

Gérer les retours magasins et les retours fournisseurs Superviser et traiter les retours magasins et fournisseurs

Contrôle de la marchandise retournée

Mise en conformité des retours pour permettre lentrée en stock Amélioration continue

Participer à lamélioration continue du Distribution Support : identification des problèmes rencontrés et standardisation des solutions apportées

Réaliser toute tâche confiée par le Distribution Support Manager

Qualifications & Compétences :

Expérience en qualité dopticien un réel atout

Connaissance des concepts, outils et méthode du support client

Connaissance des concepts, outils et méthode de monitoring des commandes

Orienté client, Esprit déquipe

Résolution de problème et esprit créatif

Confiance, patience, diplomatie et tact

Rigueur, organisation et esprit analytique Aptitude à communiquer, à conseiller, informer (à l'oral et à l'écrit)

Une grande opportunité d'avoir un impact et de contribuer à un environnement international en constante évolution.

Opportunité de développer des domaines d'expertise et de contribuer à des projets.

Intéressé (e) ?

Veuillez nous envoyer votre candidature complète (certificats de travail, CV, références, etc.) par voie électronique.

#J-18808-Ljbffr
  • Responsable de Vente

    Vor 7 Tagen


    Genf, Genf, Schweiz GVD DISTRIBUTION Vollzeit

    À propos de l'entreprise">GVD DISTRIBUTION est une société suisse spécialisée dans la vente auprès du particulier (BtoC).">Nous recherchons un Vendeur (H/F) pour notre agence de Genève.


  • Genf, Genf, Schweiz Banque Pictet & Cie SA Vollzeit

    Company OverviewPictet Asset Services provides comprehensive custody, fund services, and trading solutions for external asset managers, fund managers, and institutional clients. Our range of bespoke solutions includes value-adding analytics, trading strategy support, and digital front-end interfaces designed to provide an exceptional customer experience.Job...


  • Genf, Schweiz Medimaps Group Vollzeit

    Direct message the job poster from Medimaps GroupThe medimaps group is a pioneering leader in developing Software as a Medical Device (SaMD) solutions, using advanced AI to enhance diagnostic accuracy and improve patient outcomes. With a global presence spanning the US, Europe, and other regions, we are at the forefront of healthcare innovation, dedicated to...

  • IT Support Specialist

    Vor 3 Tagen


    Genf, Schweiz LHH Vollzeit

    For one of our clients in Geneva, we are recruiting an IT Support Specialist who is open-minded and client-oriented, is passionate about his work, believes in success, and has a strong team spirit. Are you looking for your next challenging position? This opportunity is for you!Responsibilities:Provide support to end-users' IT environment.Identify, record,...


  • Genf, Schweiz Uhrenmarke Carl F. Bucherer Vollzeit

    Bucherer est la marque leader dans le commerce de montres et de bijoux haut de gamme en Europe. La philosophie de Bucherer repose sur l’inspiration permanente suscitée par notre clientèle, l’excellence de l’accueil et une passion exprimée au quotidien.Watch Services Specialist / Opérateur en Horlogerie 100% (m/f/d)au sein de notre atelier horloger...

  • IT Support Specialist

    Vor 7 Tagen


    Genf, Schweiz WIT PARTNERS SA Vollzeit

    Wit partners est un cabinet de conseil Suisse dédié au conseil et à la gestion du capital humain dans le domaine de l'IT et de la Finance.Nous recherchons des candidats motivés, passionnés et soucieux de la qualité. Si vous possédez les compétences et l'expérience requises pour ce poste, n'hésitez pas à postuler dès maintenant.Job DescriptionAs a...


  • Genf, Schweiz Christian Louboutin Vollzeit

    We are actively looking for a Supply & Distribution Planning Coordinator to temporarily join our Downstream Supply Chain Department.Contract type: short term contract 100% (maternity leave cover)Location: GenevaDates: starting ASAP until end of August 2025Overview and Purpose of Role:Reporting to the Supply & Distribution Planning Manager, you will...


  • Genf, Schweiz CTC Resourcing Solutions Vollzeit

    The Life Science Career NetworkCTC are specialised industry experts who can help companies source the best talent and provide reliable HR and consulting services, support varied candidates in finding promising career opportunities and offer the latest in skill development training programmes.Clinical Supply SpecialistOur client is a multinational company...


  • Genf, Schweiz CTC Resourcing Solutions Vollzeit

    The Life Science Career NetworkCTC are specialised industry experts who can help companies source the best talent and provide reliable HR and consulting services, support varied candidates in finding promising career opportunities and offer the latest in skill development training programmes.Clinical Supply SpecialistOur client is a multinational company...


  • Genf, Schweiz Cagi Vollzeit

    Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter). The MSF movement is built around 5...


  • Genf, Genf, Schweiz Banque Pictet & Cie SA Vollzeit

    **Job Overview**We are seeking an experienced Application Support Specialist to join our PWM Business Applications Support Center (BACS) team. As a key member of this team, you will provide critical support for the Pictet Group's Banking Applications, ensuring seamless functionality and resolving issues efficiently.

  • IT Support Specialist

    Vor 2 Tagen


    Genf, Genf, Schweiz Meanquest Vollzeit

    About the RoleWe are seeking a highly skilled IST Support Level 2 to join our team at Meanquest, a Swiss IT services company. As a key member of our technical support team, you will be responsible for providing top-notch assistance to our clients in Geneva.Key ResponsibilitiesAssist users with software configuration and installation, as well as...


  • Genf, Genf, Schweiz myScience Vollzeit

    Career OverviewAt myScience, we strive to push the boundaries of innovation and excellence. As an Electrical Network Specialist, you will be part of our team that maintains and operates CERN's complex electrical transmission and distribution network.Key ResponsibilitiesMaintain and operate high and low voltage electrical networksPerform troubleshooting and...


  • Genf, Genf, Schweiz World Health Organization Vollzeit

    At the World Health Organization (WHO), we are seeking a highly skilled Health Ethics Specialist to join our team. This is an exciting opportunity for you to contribute your expertise in bioethics and research ethics to promote equitable global health research and reforming ethics oversight.Job Description:As a Health Ethics Specialist at WHO, you will be...


  • Genf, Genf, Schweiz CERN Vollzeit

    CERN is seeking a highly skilled Polymer Materials Specialist to join its team of scientists and engineers. The successful candidate will have a strong background in polymer processing, mechanical assembly, and 3D printing.The role involves operating and maintaining polymer processing equipment, including Vacuum-Assisted Resin Transfer Molding (VARTM) and...


  • Genf, Schweiz Antaes Consulting Vollzeit

    Créée en 2007, Antaes est une société suisse de conseil en management et technologie, classée dans le top 10 des sociétés de conseil en Suisse. Nous comptons plus de 300 ingénieurs expérimentés qui partagent notre passion.Présents en Suisse, à Singapour, à Hong Kong et en France, nous accompagnons nos clients suisses et internationaux en...


  • Genf, Schweiz Pictet Group Vollzeit

    Career Opportunities: Senior Private Assets Operations Specialist (121439)Requisition ID 121439 - Posted - Switzerland - Geneva - Activity area (2) - Experienced ProfessionalsThe Pictet Group is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group has 30 offices in financial...


  • Genf, Schweiz Cagi Vollzeit

    REACH was born in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH works to promote and facilitate the development of information products that enhance the humanitarian community’s decision making and planning capacity for emergency,...


  • Genf, Schweiz Impact Initiatives Vollzeit

    Geneva, Switzerland (with possibility of up to 20% travel)We are currently looking for a Data Specialist to support our team in the Global Humanitarian Planning & Prioritization Unit in our Geneva Headquarters office.The Data Specialist will be part of the REACH Humanitarian Planning & Prioritization Unit based in IMPACT HQ, supporting the Multi-Sector Needs...


  • Genf, Schweiz WEF Vollzeit

    Specialist, Aviation Decarbonisation Apply Locations: GenevaTime type: Full timePosted on: Posted 3 Days AgoJob requisition id: R3380 This is a fixed-term role until 31 March 2026. The World Economic Forum, committed to improving the state of the world, is the International Organization for Public-Private Cooperation. The Forum engages the foremost...