Sales Support Specialist, Geneva

Vor 4 Tagen

Genf, Schweiz TN Switzerland Vollzeit

Social network you want to login/join with:

  • Build quotes for the Sales team ensuring that specific terms are approved within policy
  • Generate evaluation keys for customers wanting to test our products
  • Assist the Sales team in fulfilling administrative needs working closely with the Legal, Security, Finance, and Order Management teams
  • Register and update customer portals, ensuring the accuracy of existing information
  • Coordinate the contract signature process for customers and partners
  • Engage with prospects/customers to resolve any administrative-related issues
  • Ensure accurate opportunity data within Salesforce
  • Contribute to maintaining Salesforce data integrity
  • Deliver timely responses to internal and external customers within the established SLAs

The skills you will demonstrate:

  • 4+ years of experience in a similar role within an international environment
  • Proven experience within the IT industry
  • Valuing high-quality work
  • Strong ability to work effectively as part of a team
  • Strong prioritization and organization skills
  • A degree in Business or a related field
  • Knowledge of Salesforce.com or a similar CRM

On a daily basis, you will:

  • Build quotes for the Sales team ensuring that specific terms are approved within policy
  • Generate evaluation keys for customers wanting to test our products
  • Assist the Sales team in fulfilling administrative needs working closely with the Legal, Security, Finance, and Order Management teams
  • Register and update customer portals, ensuring the accuracy of existing information
  • Coordinate the contract signature process for customers and partners
  • Engage with prospects/customers to resolve any administrative-related issues
  • Ensure accurate opportunity data within Salesforce
  • Contribute to maintaining Salesforce data integrity
  • Deliver timely responses to internal and external customers within the established SLAs

Additional Skills:

  • An eye for detail and numbers
  • Excellent communication skills
  • Fluent English

Words from the Team: Our mission is to provide top-quality support to the Sales team, act as trusted advisors and business safeguards in the Lead-to-Order cycle to ensure the success of the business. We operate as a team - our objectives and workload are shared evenly. We are therefore all exposed to a multitude of different customer requests. This enables us to face different situations every day, to learn, and to improve our processes continuously. Ready to join the team? Apply and we will soon get in touch with you. SonarSource Sales Administration team.

Why you will love it here:

  • We value a safe work culture - founded in respect, kindness, and the right to fail.
  • We hire great people - we value communication skills as much as technical prowess and we strive to create a work environment that allows for everyone to succeed and feel empowered to do their best work. Our 500+ SonarSourcers from 35 different nationalities can relate
  • Work-life balance - a healthy work-life balance is very important at Sonar.
  • Flexible hours - we schedule our days in order to be effective at work, while also being able to enjoy life’s important moments.
  • We promote continuous learning - in an ever-changing industry, learning new skills is the key to growth and success We're happy to support all employees in this journey if desired.
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