Enterprise Services Manager, Professional Services

Vor 5 Tagen

Zürich, Schweiz Amazon Vollzeit
Enterprise Services Manager, Professional Services

Job ID: 2790153 | Amazon Web Services Singapore Private Limited

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

As a Consulting Sales Leader / Enterprise Service Manager (ESM), you will manage the working relationship with key customers, and develop/execution a long-term Professional Services strategy within the accounts. You will be a trusted advisor for our customers, responsible for all aspects of business development, relationship development, delivery oversight, and program management.

Key Job Responsibilities
  1. Long term development of Cloud Strategy for Global customers
  2. Engage with customers to understand their business drivers and application portfolio
  3. Identify and develop specific opportunities; and supporting business cases
  4. Deal shaping, including estimations, deal pricing, contract negotiations, and closing
  5. Planning and implementation of a portfolio of projects, including budget and deliverable responsibilities; and mitigation of delivery risks and issues
  6. Overseeing delivery of projects in account, ensuring high-quality delivery
  7. Act as a single point of contact for Customer executives, developing trusted relationships
  8. Educate customers on AWS services and translate those into a clear business value proposition
About the Team

Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

Why AWS: Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship and Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. You’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS
  1. 15+ years of IT consulting/management experience, with demonstrated IT & Business Transformation experience in customer-facing roles.
  2. Experience working with large multi-national organizations as the Consulting Services lead for clients, delivering Business Transformation projects, and owning a bookings/revenue target.
  3. Experience in account engagement and management, including identifying, developing, and executing complex transactions.
  4. Ability to establish relationships with C-Suite and translate the power of cloud computing into a core business enabler and to articulate business outcomes for C-Suite discussion.
  5. A proven track record of managing and delivering large-scale enterprise IT projects to meet new Business objectives.
PREFERRED QUALIFICATIONS
  1. Experience in developing end-to-end solutions for the Financial Services Industry.
  2. SAFe, Agile, and/or DevOps accreditation/experience a plus.
  3. Experience with large-scale enterprise system integration, including SAP, Core Banking, and others.
  4. Experience with designing, building, and operating global IT organizations and infrastructures.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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