Account Manager

vor 2 Monaten

Zürich, Schweiz Smeetz SA Vollzeit

At Smeetz, we are dedicated to revolutionizing the way visitor attractions manage their sales and optimize their revenue. As a unified commerce Software-as-a-Service (SaaS) platform powered by AI, we provide attractions such as theme parks, museums, and theaters with an all-in-one solution to effectively manage, market, and price their products.

We are a fast-growing SaaS startup, and we're looking for an Account Manager to join our dynamic team. This role is a great opportunity to contribute to a growing company, work with a tight-knit team, and help shape our account management operations.

To be successful in this role, you should have hands-on experience with tech B2B customers and have a creative and resilient mindset to be able to turn customer problems into solutions.

Responsibilities

1) Onboard new customers / Project management

  1. Organise kick-off meetings with new customers
  2. Own the product roadmap and collaborate with the product team to deliver custom developments on time
  3. Manage onboarding sessions and training material
  4. Keep customers engaged and respect project deadlines
  5. Visit customers at their location for the sales launch

2) Nurture the relationship with active customers

  1. Organise Executive Business Reviews every 6 months with tier-I customers
  2. Do regular check-in calls with all customers
  3. Analyse customers’ performance to identify product misuse and upselling opportunities
  4. Implement new features smoothly
  5. Monitor subscriptions renewals and contract expiries

3) Be a product ambassador

  1. Partner closely with other cross-functional teams to translate business needs and product requirements into new solutions for customers
  2. Stay updated on the latest product developments
Mandatory requirements
  1. Excellent command of Swiss German and English
  2. Tech-savvy and 2+ years of experience as an account manager or project manager for a B2B SaaS
  3. Strong communication skills
  4. Travelling is required to visit customers / visit Smeetz locations (average of 50%)
  5. Work permit in Switzerland or Swiss citizenship
Requirements
  1. Experience working with HubSpot and Jira
  2. Previous experience at a tech scale-up company is highly preferred
  3. Previous experience with project management is highly preferred
  4. You have a "glass is half full" mindset, approaching challenges and opportunities with optimism and a solution-oriented perspective
  5. You have the ability to build strong relationships with clients and understand their unique business requirements. Your ability to establish trust and rapport with customers is crucial for success in this role.
  6. You are a dynamic and proactive professional who takes initiative and thrives in a fast-paced startup environment. You are able to work autonomously while also contributing to successful teamwork and collaboration.
  7. You are highly stress-resistant and have the ability to handle pressure.
  8. You have a higher education degree

If you're looking to join a scale-up where you can make a significant impact, we'd love to hear from you. Please submit your resume and a brief cover letter detailing why you believe you're the right fit for this role.

#J-18808-Ljbffr

  • Sr. Key Account Manager

    vor 2 Wochen

    Zürich, Schweiz Bayer Vollzeit

    **Key Account Manager (all genders)** **JOB ZWECK** In dieser Rolle sind Sie verantwortlich für Jahresgespräche mit zugewiesenen Kunden und unterstützen den Senior Key Account Manager bei Vertragsverhandlungen. Sie beobachten Markttrends, analysieren Risiken und Chancen und übernehmen P&L-Verantwortung. Sie arbeiten mit Marketing, Trade Marketing und...

  • Key Account Manager

    vor 1 Monat

    Zürich, Schweiz E. Weber & Cie AG Vollzeit

    Key Account ManagerWEBSTAR mit Hauptsitz in Zürich optimiert und beschleunigt den Warenfluss. Mit vielfältigen Sortimenten sind wir am Puls der Märkte - durch intelligente Logistik und unabhängige Beratung unterstützen wir unsere Kundschaft. Rund 25'000 Artikel sind ab unseren Lagern in Dielsdorf und Effretikon erhältlich. Wir beliefern unsere...

  • Inside Regional Account Manager

    vor 4 Monaten

    Zürich, ZH, Schweiz Fortinet Vollzeit

    **Internal Regional Account Manager - Switzerland** **Office Zurich** In this key role, you will manage, direct and drive direct sales into Commercial Accounts. Create and implement strategic plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in...

  • Inside Regional Account Manager

    vor 2 Monaten

    Zürich, Schweiz Fortinet Vollzeit

    Internal Regional Account Manager - Switzerland In this key role, you will manage, direct and drive direct sales into Commercial Accounts. Create and implement strategic plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Commercial accounts and leverage...

  • Inside Regional Account Manager

    Vor 2 Tagen

    Zürich, Schweiz Fortinet, Inc. Vollzeit

    Internal Regional Account Manager - SwitzerlandIn this key role, you will manage, direct and drive direct sales into Commercial Accounts. Create and implement strategic plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Commercial accounts and leverage...

  • Account Manager/Senior Account Manager, AWS

    Vor 5 Tagen

    Zürich, Schweiz Amazon Vollzeit

    Account Manager/Senior Account Manager, AWS (UAE Nationals Only), MENATJob ID: 2847576 | Amazon Web Services EMEA Dubai FZ BranchAmazon Web Services (“AWS”) is the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 200 fully featured services to millions of active customers around the world—including the fastest-growing...

  • Inside Regional Account Manager

    Vor 2 Tagen

    Zürich, Schweiz Fortinet, Inc. Vollzeit

    Internal Regional Account Manager - SwitzerlandOffice ZurichIn this key role, you will manage, direct and drive direct sales into Commercial Accounts. Create and implement strategic plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Commercial accounts...

  • Key Account Manager

    Vor 2 Tagen

    Zürich, Schweiz Securecell AG Vollzeit

    KEY ACCOUNT MANAGER We are looking for a Key Account Manager for our biotech business. Securecell is the trusted partner for biopharma, enabling them to bring new therapies to patients in a safe, efficient, and economical way. We innovate ground-breaking measuring and control engineering technologies to radically improve bioprocessing, medical treatment, and...

  • Key Account Manager in

    vor 3 Monaten

    Zürich, ZH, Schweiz Energie 360° Vollzeit

    **Dein Aufgabengebiet**: Bist du bereit uns zu unterstützen, unsere Führungsrolle bei der Transformation des Energiesystems weiter auszubauen? Im Vordergrund steht für uns die vertrauensvolle Partnerschaft mit unseren Kund*innen. Mit ihnen zusammen entwickeln wir ökonomisch und ökologisch sinnvolle Energielösungen. Als Key Account Manager*in hast du...

  • Account Manager

    vor 2 Wochen

    Zürich, Schweiz International SOS Vollzeit

    Are you: Empathetic - do you understand the goals, drivers, and needs of others? Service-oriented - ready to go the extra mile for your clients? Strategic - do you see the bigger picture? We are looking for an experienced Account Manager to join our team, based in Zurich or Geneva. As an Account Manager with the world’s leading health and security...

  • Key Account Manager

    vor 2 Monaten

    Zürich, ZH, Schweiz Planet Vollzeit

    remote type- Hybrid- locations- Zurich - Switzerland- time type- Full time- posted on- Posted Today- job requisition id- JR08714 Role overview: We are looking for a passionate and results-driven Key Account Manager to join our growing team, where your contributions will make a real difference. Based in Switzerland (German-speaking region), you will be...

  • Transaction Services Account Manager

    vor 3 Monaten

    8004 Zürich, ZH, Schweiz ING Vollzeit

    Job description: Transaction Services Account Manager (TSAM) ING is looking for a TSAM for TS Sales Switzerland - Associate / Vice President level. Job Description As a TSAM you are responsible for supporting and growing the Daily Banking business by selling the full suite of TS solutions across the network and increasing profitability through...

  • Major Account Manager

    vor 4 Monaten

    Zürich, ZH, Schweiz Fortinet Vollzeit

    **Major Accounts Manager** In this key role, you will manage and drive direct sales engagements into a set of 10 Large International & National Accounts and their Strategic Partners. Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive...

  • Named Account Manager

    Vor 2 Tagen

    Zürich, Schweiz Fortinet, Inc. Vollzeit

    Named Account ManagerLocation: SwitzerlandAs a Named Account Manager, you will play an integral role in new business pitches, hold responsibility for the effective on-boarding of new clients and focus on growing and developing existing customers. This exciting role will allow you to use your extensive network to run and grow opportunities, write business and...

  • Account Manager

    Vor 2 Tagen

    Zürich, Schweiz International SOS Vollzeit

    Are you:Empathetic - do you understand the goals, drivers, and needs of others?Service-oriented - ready to go the extra mile for your clients?Strategic - do you see the bigger picture?We are looking for an experienced Account Manager (m/w/d) to join our team, based in Zurich or Geneva.As an Account Manager (m/w/d) with the world's leading health and security...

  • Account Manager

    Vor 2 Tagen

    Zürich, Schweiz Pouly Tradition Vollzeit

    Are you:Empathetic – do you understand the goals, drivers, and needs of others?Service-oriented – ready to go the extra mile for your clients?Strategic – do you see the bigger picture?We are looking for an experienced Account Manager (m/w/d) to join our team, based in Zurich or Geneva.As an Account Manager (m/w/d) with the world’s leading health and...

  • Account Manager

    Vor 2 Tagen

    Zürich, Schweiz International SOS Vollzeit

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Empathetic – do you understand the goals, drivers, and needs of others?Service-oriented – ready to go the extra mile for your clients?Strategic – do you see the bigger picture?We are looking for an experienced Account Manager (m/w/d) to join our team, based in...

  • Major Account Manager

    Vor 2 Tagen

    Zürich, Schweiz Fortinet, Inc. Vollzeit

    Major Accounts ManagerIn this key role, you will manage and drive direct sales engagements into a set of 10 Large International & National Accounts and their Strategic Partners. Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships...

  • Account Manager

    vor 19 Stunden

    Zürich, Schweiz TieTalent Vollzeit

    Ein renommiertes Unternehmen in der Schweiz, das sich auf verschiedene Beratungsdienstleistungen sowie IT-Lösungen spezialisiert hat. Das Unternehmen bietet hochwertige Beratungsdienstleistungen für eine vielfältige Kundschaft, darunter KMU, Privatkunden, öffentlich-rechtliche und börsennotierte Unternehmen. Zudem ist es bekannt als einer der führenden...

  • Account Manager

    vor 2 Monaten

    Zürich, ZH, Schweiz CWS Vollzeit

    CWS Hygiene ist Marktführer im Bereich der Waschraumhygiene und ein Vorreiter in Sachen Nachhaltigkeit in unserer Branche. Wahrscheinlich hast Du uns schon in den Waschräumen in Restaurants gesehen oder unsere Fussmatten am Eingang von Einkaufsläden bemerkt. Du findest uns überall - sei es vor Ort oder auf der Strasse, wo Du regelmässig unsere...