Assistant In-Room Dining Manager

vor 2 Wochen

Luzern, Schweiz Mandarin Oriental Hotel Group Limited Vollzeit

Mandarin Oriental Palace, Luzern is looking for an Assistant In-Room dining Manager to join our Room Service team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Palace, Luzern is an iconic Belle Époque landmark, offering a premier luxury experience. The hotel comprises 136 rooms and suites, four restaurants, one bar together with a variety of meeting facilities, a Spa and a fitness room.

About the job

Based at the Mandarin Oriental Palace, Luzern within the Food & Beverage Department, the Assistant In-Room Dining Manager supports the Room Service Manager with all tasks related to the Room Service department. The Assistant In-Room Dining Manager reports to the Room Service Manager.

As Assistant In-Room Dining Manager, you will be responsible for the following duties:

  • Representing and supporting the Restaurant Manager in the service area
  • Leading your own team and ensuring smooth and guest-oriented work processes in the restaurant in close cooperation with all departments of the house
  • Feedback and training of your team
  • Professional advice and customer care for our guests
  • Excellent product and sales knowledge
  • Complying with and ensuring our high standards of service
  • Communicating current offers in the department and throughout the house
  • Responsible for the correct accounting of your department
  • Responsible for complying with hygiene regulations and cleanliness within the framework of the HACCP guidelines

As Assistant In-Room Dining Manager we expect from you:

  • Completed vocational training in the upscale hotel or catering industry, ideally 2-3 years of professional experience in a similar position
  • Leadership, organizational skills and the ability to lead a team of employees from different cultures with sensitivity and discipline
  • Expressiveness, open-mindedness and team spirit
  • Written and verbal communication skills - guests will come to you with both complaints and positive feedback
  • High quality awareness and a sense for trends
  • Good IT skills, knowledge of the Infrasys cash register system and the SevenRooms booking system would be an advantage
  • Excellent manners and well-groomed appearance, as well as a positive charisma
  • Resilience and flexibility - your position will include night, weekend and holiday shifts
  • Very good knowledge of German and English. Additional foreign language skills are an advantage

Our commitment to you:

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • Swiss Deluxe Hotels. As a member of the Swiss Deluxe Hotels you and your loved ones get to enjoy stays at many prestigious properties all across Switzerland. From vibrant city hotels to grand hotels deeply rooted in their surroundings, the perfect get-away is only a reservation away.

We’re Fans. Are you?

***

#J-18808-Ljbffr

  • Assistant In-Room Dining Manager

    Vor 3 Tagen

    Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited Vollzeit

    Mandarin Oriental Palace, Luzern is looking for an Assistant In-Room dining Manager to join our Room Service team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the...

  • In-Room Dining Department Head

    Vor 3 Tagen

    Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited Vollzeit

    About UsMandarin Oriental Palace, Luzern is a luxurious hotel located in the heart of Luzern, offering a premier luxury experience.Job OverviewWe are seeking an experienced Assistant In-Room Dining Manager to join our Food & Beverage team at Mandarin Oriental Palace, Luzern.Key ResponsibilitiesSupport the Room Service Manager in all tasks related to the Room...

  • In Room Dining Manager

    vor 2 Wochen

    Luzern, Schweiz Mandarin Oriental Hotel Group Vollzeit

    **Position**: In Room Dining Manager (w/m/d) (Full time #538335) **Property / Office**: Mandarin Oriental Palace, Luzern **Location**: Luzern, Switzerland **Wir such**en **einen/eine In Room Dining Manager **für das Mandarin Oriental Palace in Luzern**.** Das legendäre Hotel Palace Luzern wurde erstmals im Jahr 1906 eröffnet und befindet sich in...

  • In-Room Dining Services Manager

    vor 1 Tag

    Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited Vollzeit

    We're seeking an accomplished professional to serve as Assistant In-Room Dining Manager at Mandarin Oriental Palace, Luzern. This exciting role involves leading a team of skilled hospitality professionals and driving exceptional guest experiences.Key ResponsibilitiesSUPPORT THE ROOM SERVICE MANAGER IN ALL TASKS RELATED TO THE ROOM SERVICE DEPARTMENTLEAD YOUR...

  • Luxury Hotel In-Room Dining Lead

    vor 1 Tag

    Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited Vollzeit

    Mandarin Oriental Palace, Luzern is a luxury hotel seeking an experienced professional to join its Room Service team as Assistant In-Room Dining Manager.We are looking for a master of craft who thrives in a team environment, demonstrating integrity and respect while acting responsibly. As a key member of our Food & Beverage Department, you will be...

  • Hotel F&B Assistant Manager

    Vor 3 Tagen

    Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited Vollzeit

    Job SummaryWe are seeking an experienced Assistant In-Room Dining Manager to join our Food & Beverage team at Mandarin Oriental Palace, Luzern.ResponsibilitiesSupport the Room Service Manager in all tasks related to the Room Service department.Lead your own team and ensure smooth and guest-oriented work processes in the restaurant.The ideal candidate will...

  • Room Service Team Leader

    Vor 3 Tagen

    Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited Vollzeit

    About the JobWe are seeking an experienced Assistant In-Room Dining Manager to join our Food & Beverage team at Mandarin Oriental Palace, Luzern.Job DescriptionSupport the Room Service Manager in all tasks related to the Room Service department.Lead your own team and ensure smooth and guest-oriented work processes in the restaurant.The ideal candidate will...

  • Luxury Hotel Operations Manager

    Vor 3 Tagen

    Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited Vollzeit

    About the RoleWe are seeking an experienced Assistant In-Room Dining Manager to join our Food & Beverage team at Mandarin Oriental Palace, Luzern.Key AccountabilitiesSupport the Room Service Manager in all tasks related to the Room Service department.Lead your own team and ensure smooth and guest-oriented work processes in the restaurant.The ideal candidate...

  • Hostess - Fine Dining

    vor 2 Wochen

    Luzern, Schweiz Mandarin Oriental Hotel Group Vollzeit

    **Position**: Hostess - Fine Dining (Full time #533141) **Property / Office**: Mandarin Oriental Palace, Luzern **Location**: Luzern, Switzerland The legendary Hotel Palace Luzern first opened in 1906 and is in the heart of the city, on the shores of Lake Lucerne. The **Mandarin Oriental Palace, Luzern** comprises 136 rooms and suites offering excellent...

  • F&b Supervisor

    vor 2 Wochen

    Luzern, Schweiz Mandarin Oriental Hotel Group Vollzeit

    **Position**: F&B Supervisor - Fine Dining (Full time #533140) **Property / Office**: Mandarin Oriental Palace, Luzern **Location**: Luzern, Switzerland The legendary Hotel Palace Luzern first opened in 1906 and is in the heart of the city, on the shores of Lake Lucerne. The **Mandarin Oriental Palace, Luzern** comprises 136 rooms and suites offering...

  • Assistant Groups

    vor 2 Wochen

    Luzern, Schweiz Mandarin Oriental Hotel Group Vollzeit

    **We are looking for Assistant Groups & Events Manager** **to join our** **iconic Mandarin Oriental Palace, Lucerne!** The legendary Hotel Palace Luzern first opened in 1906 and is in the city on the shores of Lake Lucerne. After a complete renovation, the Mandarin Oriental Palace, Luzern reopened its doors in September 2022. It comprises 136 rooms and...

  • Assistant Restaurant Manager

    vor 1 Tag

    Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited Vollzeit

    We're seeking an experienced professional to serve as Assistant In-Room Dining Manager at Mandarin Oriental Palace, Luzern. This key role involves leading a team of hospitality professionals and driving exceptional guest experiences.Key ResponsibilitiesLEAD YOUR TEAM AND ENSURE SMOOTH AND GUEST-ORIENTED WORK PROCESSES IN THE RESTAURANTFEDBACK AND TRAINING OF...

  • Room Service Department Head

    vor 1 Tag

    Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited Vollzeit

    As Assistant In-Room Dining Manager at Mandarin Oriental Palace, Luzern, you will be responsible for providing exceptional guest experiences through effective leadership and teamwork. Your primary goal is to ensure that every guest feels valued and satisfied during their stay.Key ResponsibilitiesLEAD YOUR TEAM AND ENSURE SMOOTH AND GUEST-ORIENTED WORK...

  • Assistant Executive Housekeeper

    vor 16 Stunden

    Luzern, Schweiz Mandarin Oriental Hotel Group Vollzeit

    **Position**: Assistant Executive Housekeeper (Full time #525472) **Property / Office**: Mandarin Oriental Palace, Luzern **Location**: Luzern, Switzerland We’re looking for an **Assistant Executive Housekeeper **to join our team at Mandarin Oriental Palace, Luzern. The iconic Hotel Palace Luzern first opened in 1906 and is located in the heart of the...

  • Fine Dining Server

    Vor 4 Tagen

    Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited Vollzeit

    About UsMandarin Oriental Palace Luzern is a legendary hotel that first opened in 1906 and has undergone a complete renovation. It comprises 136 rooms and suites offering excellent views over the lake and mountains.Our hotel features three restaurants, one bar, and various meeting facilities, as well as a Spa and a fitness room.Colonnade, one of our...

  • Assistant Lakeview Lounge Manager 100%

    vor 4 Wochen

    Luzern, Schweiz TN Switzerland Vollzeit

    Assistant Lakeview Lounge Manager 100% (w/m/i), LuzernBürgenstock Hotels AGDiese gastorientierte Position umfasst folgende Aufgaben:die Unterstützung des Lakeview Lounge Managers bei der operativen Leitung von 2 Lobbies inkl. Terrasse und Room ServiceRegelmässiges Halten von Schulungen für das eigene Team, wie auch für Mitarbeiter von...

  • Rooms Back of House Manager

    vor 2 Wochen

    Luzern, Luzern, Schweiz Renaissance Lucerne Hotel Vollzeit

    Unsere drei einzigartigen und top modernen Hotels in Luzern verkörpern die Hotellerie der Zukunft Innovative und authentische Spezialitätenrestaurants und atemberaubende Bar-Konzepte ergänzen das Angebot. Für unsere Kunden öffnen wir Türen zu anderen Dimensionen. Tragen Sie zu dieser Atmosphäre bei und bewerben Sie sich bei uns Wir bieten...

  • STORE MANAGER ASSISTANT

    vor 4 Wochen

    Luzern, Schweiz TN Switzerland Vollzeit

    Komm in unser ONLY & SONS Team - wir suchen Dich zur Unterstützung alsStore Manager Assistant(m/w/d)Standort: Luzern, Emmen CenterPensum: 100 %zur voraussichtlichen Shoperöffnung am 06.02.2025ein marktkonformes Gehalt je nach Berufserfahrung und Ausbildungcorporate Benefitseinen spannenden Arbeitsplatz mit Verantwortung50% Mitarbeiterrabatt – dir stehen...

  • STORE MANAGER ASSISTANT

    Vor 4 Tagen

    Luzern, Luzern, Schweiz Onlystores Vollzeit

    Komm in unser ONLY & SONS Team - wir suchen Dich zur Unterstützung alsStore Manager Assistant(m/w/d)Standort: Luzern, Emmen CenterPensum: 100 %zur voraussichtlichen Shoperöffnung am 06.02.2025Wir bieten:ein marktkonformes Gehalt je nach Berufserfahrung und Ausbildungcorporate Benefitseinen spannenden Arbeitsplatz mit Verantwortung50% Mitarbeiterrabatt –...

  • Assistant Restaurant Manager

    vor 2 Wochen

    Luzern, Schweiz Hotel des Balances Vollzeit

    Ins-B-irierend anders kommt das Restaurant im Hotel des Balances daher. Bar, Lounge und Terrasse mit herrlicher Sicht auf die Reuss, marktfrische Küche, ein beeindruckendes Weinangebot und ein einzigartiges Ambiente bilden den Rahmen für eines der schönsten und besten Lokale der Stadt. Hierfür suchen wir per sofort oder nach Vereinbarung eine motivierte...