HUB Application Service Delivery Manager

Vor 3 Tagen

Zürich, Zürich, Schweiz Hitachi Energy AG Vollzeit

Job Role Overview:

As an Application Service Delivery Manager, you are responsible for maximizing the business value realization for the application you manage by implementing the given priorities in the best way​. This role manages a team of people, ensuring the delivery of an application, group of applications, or platform.

Your Responsibilities


• Ensure that the application has a proper strategic positioning in alignment with IT Enterprise Architecture and Global IT Domains​


• Ensure that the application has a proper license agreement for the planned user community in alignment with the application owner​


• Ensure the application is registered within the CMDB, in line with the overall strategy and leveraging the asset registration ServiceNow capabilities​


• Ensure service delivery, particularly case resolution (incidents, requests) management. This includes ensuring a proper support agreement and that a Service Management system is in place and aligned with the Hitachi Energy standard.​


• Ensure technical documentation availability and accuracy for the application(s) in scope​


• Ensure that the yearly application costs are in line with the allocated budget​


• Manage contracts with external vendors​


• Support the CDC with the Vulnerability Management Service to ensure timely and accurate identification and mitigation of potential vulnerabilities ​


• Collaborate with x-functional teams to identify/mitigate vulnerabilities & develop remediation strategies to minimize potential adverse impacts (e.g., Patching)​


• Continuously monitor industry trends and emerging threats to improve the effectiveness of the Vulnerability Monitoring Service and ensure compliance with global cybersecurity standards and regulations​


• Perform activities required by Internal Controls (of particular importance in case the application is ICoFR-relevant)​


• Ensure local applicable security requirements​


• Maintain close interactions with the application owner​

Your Experience:


• Bachelors Degree in Computer Science or 5Yrs or more working experience in Application Management.


• 5Yrs or more experience in Application Management, Development, and Application Run Operations.


• Experience in one or more coding languages (e.g. Javascript, C++, Python, Java. Specify the languages relevant to the role)​


• Experience with development platforms (e.g. AWS, Azure, Salesforce, Pega, Docker, Kubernetes. Specify the languages relevant to the role) ​


• Experience with functional domain where the application belongs to. (e.g. Finance, Engineering, Sales & Marketing. Specify the languages relevant to the role) ​


• Understanding of software development lifecycles​


• Strong ability to understand context for code, the codebase, and its relation to business objectives​


• Ability to work both independently and in a team


• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing


• Excellent problem solving and analytical skills​


• Growth mindset and a willingness to learn new skills, technologies, and frameworks​

Jetzt bewerben

Ort
Lodz, Lodz, Poland;
Krakow, Lesser Poland, Poland;
Milan, Lombardy, Italy;
Monselice, Padova, Italy;
Zurich, Zurich, Switzerland

Jobtyp
Full time

Erfahrung
Management

Position
IT, Telecom & Internet

Vertrag
Regular

Veröffentlichungsdatum

Referenznummer
R0054797

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