Customer Support Engineer

vor 3 Wochen


Zürich, Zürich, Schweiz SR Technics Switzerland AG Vollzeit

We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most customer-centric, and sustainable Engine focused MRO worldwide.

Working with an extensive network of partners and business development offices in Europe, the USA, Asia and the Middle East, we offer comprehensive, fully customized solutions for the Maintenance, Repair and Overhaul of aircraft engines, airframes and components sales business including impeccable technical support to over 500 customers worldwide. Our mission: We safely power your flight.

To start your talent journey with us, apply now as:

Customer Support Engineer

The position holder will provide technical support, definition, and implementation of engine work scopes in agreement with the customer.

Your tasks
  • Prepare and define engine work scopes, considering customer requirements, SR Technics technical standard and contractual obligations
  • Provide technical customer support for these engines during the shop visit
  • Provide actively engineering support by identifying, participating or leading in troubleshooting activities, continuous improvement and development initiatives
  • Execute technical investigations and issue investigation reports
  • Define and improve the technical standard and maintenance concept of the contracted engine platforms, considering the aviation requirements according to EASA Part 145 and all quality and commercial aspects
  • Support Business Development and Product Management on technical matters
Your profile
  • ETH, BSc, FH or HF
  • Aviation MRO industry experience
  • Knowledge of English (level C1); knowledge of German language is an advantage
Your chance
  • An attractive position in a global and dynamic company
  • Competitive employment conditions
  • Opportunity for professional and personal development
Thank you for your interest.
By submitting your application, you give your consent that all personal data you have submitted here may be processed by us for the purposes of candidate selection process in our company.
Please note that only candidates who meet the listed requirements will be contacted.Direct applications will be treated with priority. Please note that due to Swiss immigration regulations, we currently only consider applicants holding a EU Passport, Swiss Passport or a Swiss working permit. Ref: ESEE/8436
Contact:
Magdalena Milenic,

  • Zürich, Zürich, Schweiz SR Technics Group Vollzeit

    Your tasks Prepare and define engine work scopes, considering customer requirements, SR Technics technical standard and contractual obligations Provide technical customer support for these engines during the shop visit Provide actively engineering support by identifying, participating or leading in troubleshooting activities, continuous improvement and...

  • IT Support Engineer

    vor 3 Wochen


    Zürich, Zürich, Schweiz Tiger Recruitment Vollzeit

    IT Support EngineerOverviewWe have an excellent opportunity for an experiecned Technical Support Engineer to join a Swiss Digital bank in their Zurich office.The successful candidate will combine a strong background in IT Support with Cloud based knowledge and an ability to work in a fast paced enviornment. Main responsibilitiesMonitor comprehensive SIAM...

  • IT Support Engineer

    vor 2 Monaten


    Zürich, Zürich, Schweiz Tiger Recruitment Vollzeit

    IT Support EngineerOverviewWe have an excellent opportunity for an experiecned Technical Support Engineer to join a Swiss Digital bank in their Zurich office.The successful candidate will combine a strong background in IT Support with Cloud based knowledge and an ability to work in a fast paced enviornment. Main responsibilitiesMonitor comprehensive SIAM...


  • Zürich, Zürich, Schweiz XIPAT Flexible Solutions Company Limited Vollzeit

    1. Responsibilities Answering questions about features and documenting any technical issues, and passing them on to the product team Creating support tasks for the team Clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up...


  • Zürich, Zürich, Schweiz faigle ag Vollzeit

    Technical Customer Success Engineer (m/w/d)Faigle AG - ZürichMitarbeitendeab sofort


  • Zürich, Zürich, Schweiz SIX Vollzeit

    We drive the transformation of the financial markets. That's why we invest in bright minds, in their ideas, knowledge and development. We do that by combining our best sides.Customer Support Agent %)*:Zurich | working from home up to 60% | Reference 5504With a firm base in your financial markets expertise, including domain knowledge within the customer types...


  • Zürich, Zürich, Schweiz Zurich Insurance Company Vollzeit

    The Senior IT Service and Support Engineer holds the reins for delivering top-tier IT support to the internal clientele across the organization. This role is fundamental in driving customer experience, expertly managing and resolving the most complex IT issues, and ensuring efficient service delivery. The Senior Engineer manages all technical aspects of...


  • Zürich, Zürich, Schweiz Kollabo Vollzeit

    Kollabo ist die erste Adresse für Handwerker:innen auf Stellensuche. Wir bauen eine Plattform für Kandidaten, Personaldienstleister und Bauunternehmen, welche die Stellenvermittlung digitalisiert. Mit CHF 3.1 Millionen Funding von Investoren wie den Gründern von , GetYourGuide, und PropTech1 sind wir aktuell in der Schweiz und Süddeutschland tätig. Wir...

  • Customer Support

    Vor 6 Tagen


    Zürich, Zürich, Schweiz Lemonfrog AG Vollzeit

    **Arbeitsort**: ZürichAls Teil unseres Customer Support Teams hilfst Du unseren Kunden mit Freude und Geduld bei Ihren Anfragen weiter. Mit Deiner Art zauberst Du den Kunden ein Lächeln aufs Gesicht. Ebenfalls unterstützt Du unser junges und wachsendes Team bei allgemeinen administrativen Aufgaben und Projekten.Aufgaben- Als Teil des Customer Support...


  • Zürich, Zürich, Schweiz Insight IT Scheller Vollzeit

    Looking for a dedicated ICT Support Engineer for challenging support tasks at a renowned customer. Location: Zurich.Your Responsibilities:Assisting users with IT inquiries and everyday disruptionsAnalyzing and resolving issues with hardware and software, initiating and monitoring actions, as well as forwarding tickets to appropriate IT specialistsManaging...


  • Zürich, Zürich, Schweiz Rheinmetall Air Defence AG Vollzeit

    IPS & Customer Services Engineer (m/w/d)Rheinmetall Air Defence AG in ZürichRef.-Nr.: CH00718Anstellungsart: VollzeitVertragsart: Unbefristeter VertragshareOntwittershareOnlinkedInshareOnxingWOFÜR WIR SIE SUCHENAls IPS & Customer Services Engineer (m/w/d) sind Sie für die strategische und operative Beratung, Konzeptionierung und Realisierung von...


  • Zürich, Zürich, Schweiz Rheinmetall Air Defence AG Vollzeit

    IPS & Customer Services Engineer (m/w/d)Rheinmetall Air Defence AG in ZürichRef.-Nr.: CH00718Anstellungsart: VollzeitVertragsart: Unbefristeter VertragshareOntwittershareOnlinkedInshareOnxingWOFÜR WIR SIE SUCHENAls IPS & Customer Services Engineer (m/w/d) sind Sie für die strategische und operative Beratung, Konzeptionierung und Realisierung von...


  • Zürich, Zürich, Schweiz FlowBank Vollzeit

    Are you ready for a new challenge?At FlowBank we offer you to be a part of a great journey, in a Company with a clear start-up attitude and with global coverage. Our work environment is truly international with a diverse and talented group of people. It never stands still it's dynamic, fast moving and always exciting Project-orientation and change is...


  • Zürich, Zürich, Schweiz Inventsys AG Vollzeit

    Inventsys wurde 2017 in der Schweiz gegründet und hat es sich zur Aufgabe gemacht, sich um die öffentliche Infrastruktur zu kümmern, auf die Menschen und Unternehmen angewiesen sind, und neue digitale Standards für eine hervorragende Instandhaltung zu setzen. Inventsys macht es Kommunen leicht, ihre Infrastruktur wie Wasser- oder Stromanlagen digital zu...


  • Zürich, Zürich, Schweiz two Vollzeit

    Für unseren Kunden Bucher Leichtbau AG suchen wir einen Sachbearbeiter Customer Support (m/w/d)Zur Ergänzung unseres Teams im Verkauf Innendienst im Bereich MIC, suchen wir per sofort eine engagierte und dienstleistungsorientierte Persönlichkeit als Sachbearbeiter Customer Support (m/w/d)Aufgaben- Entgegennahme von schriftlichen und mündlichen...


  • Zürich, Zürich, Schweiz ONE Agency | IT Recruitment Experts Vollzeit

    ONE Agency | IT Recruitment ExpertsCustomer Support DeveloperÜber unseren KundenFür unseren Kunden, bei dem Sie in einem modernen und agilen Umfeld mit attraktiver Arbeitsplatzkultur arbeiten können, suchen wir:Ihr Aufgabenbereich- Koordination mit den Support-Teams in Zürich, Belgrad, Pune und Collegeville aus operativer Sicht für Apex...


  • Zürich, Zürich, Schweiz Zurich Insurance Company Ltd. Vollzeit

    The Senior IT Service and Support Engineer holds the reins for delivering top-tier IT support to the internal clientele across the organization. This role is fundamental in driving customer experience, expertly managing and resolving the most complex IT issues, and ensuring efficient service delivery. The Senior Engineer manages all technical aspects of...


  • Zürich, Zürich, Schweiz Zurich Insurance Company Ltd. Vollzeit

    The Senior IT Service and Support Engineer holds the reins for delivering top-tier IT support to the internal clientele across the organization. This role is fundamental in driving customer experience, expertly managing and resolving the most complex IT issues, and ensuring efficient service delivery. The Senior Engineer manages all technical aspects of...


  • Zürich, Zürich, Schweiz Zurich Insurance Company Ltd. Vollzeit

    The Senior IT Service and Support Engineer holds the reins for delivering top-tier IT support to the internal clientele across the organization. This role is fundamental in driving customer experience, expertly managing and resolving the most complex IT issues, and ensuring efficient service delivery. The Senior Engineer manages all technical aspects of...


  • Zürich, Zürich, Schweiz Insight IT Scheller Vollzeit

    Looking for a dedicated ICT Support Engineer for challenging support tasks with a prestigious client in Zurich.Your Responsibilities:Assisting users with IT queries and daily disruptionsAnalysis and resolution of hardware and software issues, initiation and monitoring of actions, as well as forwarding tickets to the relevant IT specialistsManagement of user...