Head of Customer Service Hydraulics

vor 1 Monat

Bulle FR, Freiburg, Schweiz Liebherr Maschinen Bulle AG Vollzeit
Head of Customer Service Hydraulics (m/w/d) Bulle | Job Opening 71350

Join our team now Exciting opportunity to lead our Customer Service department at Liebherr Machines Bulle SA in Switzerland. This is a full-time position at a managerial level.

Your Responsibilities
  • Take strategic and operational responsibility for the Customer Service AxM department, actively contribute to its development
  • Lead and support the team both professionally and disciplinarily, ensuring the continuous growth and development of your employees
  • Implement a global service concept, along with strategies for optimal customer care in the service and after-sales areas
  • Ensure prompt solutions for customers' technical issues and coordinate technical complaints
  • Develop and implement Customer Service initiatives for market and customer care, as well as a successful sales approach for the Business Unit AxM in the after-sales market
Your Profile
  • Hold a degree in Business Engineering or similar field
  • Demonstrated experience in Customer Service roles, knowledge of drive technology or axial piston machines
  • Excellent communication skills in German and English, with the ability to effectively navigate diverse international environments
  • Strong analytical and problem-solving skills to provide quick solutions for customers and see projects through to completion
  • Highly responsible, creative, and business-oriented personality with strong leadership abilities to coach and develop high-performing teams
What We Offer

We provide a dynamic and independent work environment within a family-owned company. Enjoy space for innovation, job security, advanced and family-friendly work conditions including flexible hours, remote work, company canteen, training opportunities, and various perks. Work in the picturesque surroundings of Bulle in the Gruyère region, and plan your personal and professional growth with us.

To ensure a fair application process, we kindly ask for online submissions only. Let's embark on this journey together

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