OCEAN - Wine Steward
vor 4 Wochen
Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.
WORKING WITH VIKING
As a Viking Shipboard Team Member, you represent Viking's values and our Service Standard, STAR Service. You are a hospitality professional with a passion for excellence. Viking will empower you with the skills, knowledge and tools to succeed in your role onboard. At Viking, we are committed to each other and our Guests through a shared set of values. We strive to be the best; we always impress our Guests and we care for each other as a family. By working for Viking, you embody our world-class service culture and become a valued part of our Viking Family.
PURPOSE OF POSITION
• The Wine Steward supports the food & beverage (F&B) operations at all times, in accordance with Viking's STAR Service Standards.
• It is your duty to ensure that glassware, equipment, utensils and products, in your assigned area, are maintained and exceptionally clean.
• It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.
YOUR RESPONSIBILITIES
• Maintain in depth knowledge of all Bar Menus in order to deliver exceptional STAR Service, at all times; ensure that all Guests are charged according to company standards and account procedures, should Guests be incorrectly charged, ensure to advise the supervisor on duty.
• Conduct daily wine presentations, in conjunction with the Executive Chef & Sommelier for all restaurant outlets; serve beverages during meal periods, as instructed by the relevant Supervisors, following safe company alcohol serving policies; assist and support Waiters during service; conduct wine tastings as well as partake in any shoreside excursions relating to wine, as requested.
• Keep and store all Bar and Cellar Inventory Stock, in accordance with set par-levels, adhering to all Public Health Policies.
• Follow service procedures according to Standard Operating Procedures, Departmental Service Standards and all applicable Public Health Polices.
• Prepare and operate F&B activities in all outlets, this includes but is not limited to beverage outlets; ensure all F&B activities are prepared and executed, according to company standards.
• Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.
• Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.
• Participate in "The Daily Reunion" every day to understand your team's operational needs and to ensure consistent adherence to Viking's STAR Service Standards.
• Provide the highest level of comfort and sales-oriented service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking's STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation & disembarkation, sea day activities & other activities.
• Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.
• Uphold impeccable grooming standards at all times by complying with Viking's Image and Uniform Standards.
• Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.
• Have strong motivation to achieve the company goals and objectives (quality and financial) for the Bar Department.
• Have full knowledge about safety & security procedures and can operate in line with all Public
Health, Environmental and Safety & Security Policies; participate in all training concerning onboard training, safety & security, fire prevention, evacuation exercises as required by the company.
• Assist in other departments and/or perform additional duties, upon instruction from supervisors.
This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.
YOUR PROFILE
• A required minimum of 2 years' experience as a Wine Steward or similar position, within a premium brand hospitality and/or restaurant environment; must demonstrate the ability to work independently.
• Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to carry heavy items and stand, kneel and bend for prolonged periods of time.
• Fluent in English - must have excellent English communication skills to clearly communicate to the Bar Team and Guests.
• Must be flexible, stress resistant, and a committed team player with an exceptional work ethic.
• Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards, with excellent knowledge of all sanitary standards are required.
L'entreprise : Hosco
Épanouissez-vous dans votre carrière
Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie.
Hosco a été fondé en 2011 avec une vision très claire : rassembler, inspirer et proposer des offres d'emploi à tous les professionnels de l'industrie de l'accueil, partout dans le monde.
Depuis, nous avons développé un concept unique qui connecte les professionnels qualifiés, employeurs et école hôtelières du monde dans un seul et même réseau.
Hosco propose des opportunités d'emploi dans plus de 80 pays à travers le monde. Que vous recherchiez un contrat à temps plein, à temps partiel ou saisonnier, commencez votre recherche par la destination de vos rêves
Il est également possible d'améliorez vos compétences et faire évoluer votre carrière avec Hosco Learning. Nous disposons d'une centaine de cours d'hôtellerie et de restauration dispensés par des professionnels du secteur.
Notre conseil ? Soyez la meilleure version de vous-même
-
Wine Steward
vor 1 Tag
Basel, Basel-Stadt, Schweiz Hosco VollzeitAbout the RoleWe are seeking a highly skilled and experienced Wine Steward to join our team at Viking. As a Wine Steward, you will be responsible for providing exceptional service to our guests, ensuring that their wine and beverage experiences are nothing short of outstanding.Key ResponsibilitiesMaintain in-depth knowledge of all Bar Menus to deliver...
-
Executive Chef
Vor 7 Tagen
Basel, Basel-Stadt, Schweiz Viking VollzeitAbout VikingViking is a leading provider of destination-focused voyages on oceans, rivers, and lakes around the world. Our company is designed for experienced travelers with interests in science, history, culture, and cuisine.Awards and RecognitionWe have received over 250 awards, including being rated #1 for Rivers, #1 for Oceans, and #1 for Expeditions by...
-
Housekeeping Team Member
vor 1 Tag
Basel, Basel-Stadt, Schweiz Hosco VollzeitAbout the RoleWe are seeking a highly skilled and experienced Housekeeping Team Member to join our team on our River vessels. As a Stateroom Steward/ess, you will be responsible for providing exceptional housekeeping services to our guests, ensuring their staterooms and public areas are clean and well-maintained.Key ResponsibilitiesDaily cleaning of...
-
River - Waiter (Chef de Rang)
vor 4 Wochen
Basel, Basel-Stadt, Schweiz Hosco Vollzeitdu posteRiver - Europe Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person.Viking has more than 250 awards to its name,...
-
**Hospitality Ambassador**
Vor 7 Tagen
Basel, Basel-Stadt, Schweiz Hosco Vollzeit**Job Summary**We are seeking a highly skilled and experienced Hospitality Ambassador to join our team at Hosco. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests and ensuring that their experience on board is nothing short of outstanding.**Key Responsibilities**Provide warm and welcoming...
-
OCEAN - Wine Steward
vor 2 Wochen
Basel BS, Schweiz Viking VollzeitViking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...
-
RIVER - Stateroom Steward
vor 2 Wochen
Basel BS, Schweiz Viking VollzeitViking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...
-
RIVER - Stateroom Steward
vor 3 Monaten
Basel, Schweiz Viking VollzeitStateroom Steward/ess River – Europe Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more...
-
Steward (H/F)
vor 2 Monaten
Basel, Schweiz Hosco VollzeitEntreprise :Épanouissez-vous dans votre carrière!Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Hosco a été fondé en 2011 avec une vision très claire : rassembler, inspirer et proposer des offres d'emploi à tous les professionnels de l'industrie de l'accueil, partout dans le monde.Depuis,...
-
OCEAN - Executive Chef
vor 4 Monaten
Basel, Schweiz Viking VollzeitViking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.Viking has more than 250 awards to its name, including being rated...
-
MISSISSIPPI - Assistant Stateroom Steward/ess
vor 4 Monaten
Basel, Schweiz Viking VollzeitViking was founded in 1997 and has grown to be the leading small ship travel company, offering destination-focused river, ocean and expedition voyages on all seven continents. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests The Thinking Person’s Cruise® in...
-
MISSISSIPPI - Stateroom Steward/ess
vor 4 Monaten
Basel, Schweiz Viking VollzeitViking was founded in 1997 and has grown to be the leading small ship travel company, offering destination-focused river, ocean and expedition voyages on all seven continents. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests The Thinking Person’s Cruise® in...
-
Housekeeping Team Member
vor 4 Wochen
Basel, Schweiz Hosco VollzeitEntreprise :Épanouissez-vous dans votre carrière!Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Hosco a été fondé en 2011 avec une vision très claire : rassembler, inspirer et proposer des offres d'emploi à tous les professionnels de l'industrie de l'accueil, partout dans le monde.Depuis,...
-
Chef de Rang
vor 4 Monaten
Basel, Schweiz Hosco VollzeitEntreprise :Épanouissez-vous dans votre carrière!Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Hosco a été fondé en 2011 avec une vision très claire : rassembler, inspirer et proposer des offres d'emploi à tous les professionnels de l'industrie de l'accueil, partout dans le monde.Depuis,...
-
Chef de Rang
vor 2 Wochen
Basel, Schweiz Hosco VollzeitEntreprise :Épanouissez-vous dans votre carrière!Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Hosco a été fondé en 2011 avec une vision très claire : rassembler, inspirer et proposer des offres d'emploi à tous les professionnels de l'industrie de l'accueil, partout dans le monde.Depuis,...
-
JAPAN - Japanese Speaking Executive Chef
vor 4 Monaten
Basel, Schweiz Viking VollzeitViking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...
-
RIVER - Waiter (Chef de Rang)
vor 4 Monaten
Basel, Schweiz Viking VollzeitChef de Rang River – Europe Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250...
-
MISSISSIPPI - Utility Attendant
vor 4 Monaten
Basel, Schweiz Viking VollzeitAbout Viking Viking was founded in 1997 and provides destnation-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torsten Hagen o en says Viking offers experience for The Thinking Person®. Viking has more than 250 awards to its name, including...
-
JAPAN - Japanese Speaking Waiter
vor 4 Monaten
Basel, Schweiz Viking VollzeitViking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...
-
JAPAN - Japanese Speaking Assistant Waiter
vor 4 Monaten
Basel, Schweiz Viking VollzeitViking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...
-
JAPAN - Japanese Speaking Café Attendant
vor 4 Monaten
Basel, Schweiz Viking VollzeitViking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...
-
JAPAN - Japanese Speaking Bartender
vor 4 Wochen
Basel, Schweiz Viking VollzeitViking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...
-
JAPAN - Japanese Speaking Bar Waiter/ess
vor 4 Monaten
Basel, Schweiz Viking VollzeitViking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...
-
JAPAN - Japanese Speaking Sous Chef
vor 4 Monaten
Basel, Schweiz Viking VollzeitViking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...
-
JAPAN - Japanese Speaking Bartender
vor 4 Monaten
Basel, Schweiz Viking VollzeitViking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...