Global Middle Office- Analyst
vor 2 Wochen
Description
Why Choose Manulife?
- Competitive Salary packages and performance bonuses
- Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
- Retirement savings benefit
- Rewarding culture that values wellness and well-being
- Global network of industry experts
- Extensive training resources
Key Responsibilities:
- Perform day-to-day operational support (Trade Matching, Settlements and Post-settlements, Cash management), prioritizing as necessary
- Ability to cover tasks that might arise from coverage issues
- Actively manage risks including Operational, Reputational, and Settlement risks
- Ensure a strong understanding of assigned tasks including investment concepts, best practices, and system requirements
- Ensure readiness to participate in Cross-skilling assignments
- Escalate issues to SME/TL timely, proactively mitigate process gaps or potential issues, assist in creating and updating process documents
- Think critically and act timely on issue resolutions and escalations
- Maintain good working relationships with Front Office, Onshore, and Offshore counterparts
- Support analysis to identify the root cause of production problems and errors and develop timely solutions
- Strong communication skills and use tact to resolve conflicts
- Propose projects and process automations to promote service excellence
Qualifications:
- Bachelor's degree in Business Administration, Accounting, Finance, Economics, or related field
- Minimum 2 years of related work experience within Trade Support, Middle Office, Investment Operations, or Fund Accounting
- Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime and must be willing to work on a fixed night shift schedule
Minimum Skills to Hire/Must Haves:
- Strong knowledge in securities instruments and Investment Operational processes
- Good analytical and diagnostic skills with understanding of process design
- Excellent communication skills (verbal, written, and reading comprehension)
- Demonstrates flexibility in ambiguous situations, shifting demands, and challenging work environments, and uses diplomacy and tact to resolve difficult situations
Domain Knowledge Requirements:
- Understand Trade Support functions and the Trade Life Cycle concepts
- Possesses a fundamental understanding of investment transactions, trade lifecycle, and various asset classes
- Good working knowledge in using Bloomberg and other pricing/data sources
- Knowledge in BBG, SCD, Custodian Portals is preferred
- Intermediate to advanced knowledge in Data Management, Pricing, Settlements, Reconciliation, Transactions, and Transfers processes
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make decisions easier and lives better. With global headquarters in Toronto, Canada, Manulife operates across offices in Asia, Canada, and Europe, primarily as John Hancock in the United States. Providing financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. At the end of 2022, Manulife had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, Manulife managed $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US$0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). Trading as 'MFC' on the Toronto, New York, and Philippine stock exchanges, and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
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