Customer Success Manager
vor 2 Wochen
In this role you will
- Build strong relationships with our customers and internal teams, fostering mutual trust and collaboration.
- Take charge of ensuring our customers' success and guarantee they fully leverage deskbird's capabilities.
- Lead the planning, execution, and support of customer projects.
- Handle the organisation of customer meetings, kickoffs, and training sessions.
- Act as a bridge between our internal departments, facilitating communication and contributing to product development.
- Assist in setting up and tailoring customer systems to their needs.
- Work closely with the Sales team to identify growth opportunities among existing customers.
- Share your ideas and strategies to advance deskbird's values and vision.
- At least 3 years of experience in a B2B Customer Success role within the SaaS sector.
- Ability to establish trust quickly with B2B customers, engaging in conversations focused on delivering business value to existing clients.
- Known for a deeply service-oriented and empathetic approach, consistently prioritising customer needs.
- Proactive problem-solving skills, preferring practical solutions and maintaining a positive attitude.
- Strong interpersonal and communication skills to effectively collaborate with various teams and senior management.
- Native-level fluency in French, both written and spoken, accompanied by excellent proficiency in English.
- Accelerate your career growth by joining Europe's leading workplace management software company.
- Company-wide summit: We bring everyone in the company together in varying locations across Europe for a couple of days per year. Check out the video from our last company summit.
- "Bursts": We support you and your team to get together in one location whenever you need a face-to-face meeting.
- Home office equipment: We are a remote-first company and we will support you financially in creating the home office environment that you need.
- Co-working budget: Take a spot in a modern co-working space around your corner.
- Learning and development: We support our employees' future careers and education by offering a yearly development budget they can freely use for coaching, certification and conferences.
- Access to cutting-edge technologies, high levels of autonomy, and international working environment.
About usHere at deskbird, we help companies all around the world manage the challenges of hybrid work. With our people-centric software solution, employees can see when their colleagues come to the office and book a desk. Admins get office insights and analyses. We are one of the fastest-growing SaaS startups and a remote-first team consisting of international and diverse talent from 22 different nationalities with hubs in St. Gallen, Munich, Bucharest, Sofia, and Belgrade.
We are an equal-opportunity employer and celebrate diversity, recognising that diverse perspectives and backgrounds enrich our teams and strengthen our organisation. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, colour, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Auf diese Stelle bewerben
-
Customer Success Manager DACH
vor 2 Wochen
Remote, Schweiz deskbird AG VollzeitYour mission Bist du bereits als Customer Success Manager den DACH-Markt mit unserer führenden SaaS-Lösung zu erobern? Bei uns erhältst du die einzigartige Gelegenheit, direkt Verantwortung für Enterprise Kunden zu übernehmen, unsere Kunden dabei zu unterstützen, Produktexperten zu werden und gemeinsam mit unserem hervorragenden Vertriebsteam...
-
Customer Success Manager DACH
vor 3 Wochen
Remote, Schweiz deskbird AG VollzeitYour mission Bist du bereits als Customer Success Manager den DACH-Markt mit unserer führenden SaaS-Lösung zu erobern? Bei uns erhältst du die einzigartige Gelegenheit, direkt Verantwortung für Enterprise Kunden zu übernehmen, unsere Kunden dabei zu unterstützen, Produktexperten zu werden und gemeinsam mit unserem hervorragenden Vertriebsteam...
-
Customer Success Manager
vor 3 Wochen
Remote, Schweiz deskbird AG VollzeitYour mission We are looking for a hands-on Customer Success Manager who is ready to conquer the French Market with our leading SaaS solution. This is an excellent opportunity to get direct responsibility for key accounts, support our customers in becoming product experts, and explore upselling possibilities with our Sales Team. deskbird is a rapidly growing...
-
Customer Success Manager DACH
vor 3 Wochen
Remote, Schweiz deskbird AG VollzeitYour mission Bist du bereits als Customer Success Manager den DACH-Markt mit unserer führenden SaaS-Lösung zu erobern? Bei uns erhältst du die einzigartige Gelegenheit, direkt Verantwortung für Enterprise Kunden zu übernehmen, unsere Kunden dabei zu unterstützen, Produktexperten zu werden und gemeinsam mit unserem hervorragenden Vertriebsteam...
-
Account Manager
vor 2 Monaten
Remote, Oregon, Schweiz SPOTME SA VollzeitCurious about the future of event marketing?SpotMe is the enterprise event platform to manage engaging events that help accelerate customer relationships at scale. Trusted by 12,000+ global Fortune 500 business leaders and loved by 10,000,000+ users, brands like J&J, Deloitte, and Red Hat use SpotMe to manage hybrid, virtual, and in-person events with a...
-
Account Manager
vor 4 Wochen
Remote, Oregon, Schweiz SPOTME SA VollzeitCurious about the future of event marketing?SpotMe is the enterprise event platform to manage engaging events that help accelerate customer relationships at scale. Trusted by 12,000+ global Fortune 500 business leaders and loved by 10,000,000+ users, brands like J&J, Deloitte, and Red Hat use SpotMe to manage hybrid, virtual, and in-person events with a...
-
Customer Solution Engineer
vor 1 Monat
Remote, Schweiz deskbird AG VollzeitYour mission Are you a passionate (Senior) Customer Solution Engineer ready to elevate our products to new heights? As an integral part of the Customer Experience function, your mandate is to lay the groundwork for a cross-functional, efficient customer solution workflow. You'll collaborate closely with the Product & Engineering and Customer Service teams to...
-
Account Manager
vor 2 Monaten
Remote (US), Schweiz SPOTME SA VollzeitCurious about the future of event marketing? SpotMe is the enterprise event platform to manage engaging events that help accelerate customer relationships at scale. Trusted by 12,000+ global Fortune 500 business leaders and loved by 10,000,000+ users, brands like J&J, Deloitte, and Red Hat use SpotMe to manage hybrid, virtual, and in-person events with a...
-
Account Manager
vor 4 Wochen
Remote (US), Schweiz SPOTME SA VollzeitCurious about the future of event marketing? SpotMe is the enterprise event platform to manage engaging events that help accelerate customer relationships at scale. Trusted by 12,000+ global Fortune 500 business leaders and loved by 10,000,000+ users, brands like J&J, Deloitte, and Red Hat use SpotMe to manage hybrid, virtual, and in-person events with a...
-
Customer Service Specialist
vor 4 Wochen
Remote, Schweiz deskbird AG VollzeitYour mission We're seeking a proactive and hands-on Customer Service Specialist to join our team. This role presents an exciting opportunity to contribute to the efficiency and effectiveness of our Customer Experience (CX) team. Our aspiration is to establish the most exceptional CX organisation. As a rapidly expanding tech company, we offer ample prospects...
-
Customer Service Specialist
vor 1 Monat
Remote, Schweiz deskbird AG VollzeitYour mission We're seeking a proactive and hands-on Customer Service Specialist to join our team. This role presents an exciting opportunity to contribute to the efficiency and effectiveness of our Customer Experience (CX) team. Our aspiration is to establish the most exceptional CX organisation. As a rapidly expanding tech company, we offer ample prospects...
-
Customer Service Specialist
vor 1 Monat
Remote, Schweiz deskbird AG VollzeitYour mission We're seeking a proactive and hands-on Customer Service Specialist to join our team. This role presents an exciting opportunity to contribute to the efficiency and effectiveness of our Customer Experience (CX) team. Our aspiration is to establish the most exceptional CX organisation. As a rapidly expanding tech company, we offer ample prospects...
-
Customer Service Specialist
vor 2 Wochen
Remote, Schweiz deskbird AG VollzeitYour mission We're seeking a proactive and hands-on Customer Service Specialist to join our team. This role presents an exciting opportunity to contribute to the efficiency and effectiveness of our Customer Experience (CX) team. Our aspiration is to establish the most exceptional CX organisation. As a rapidly expanding tech company, we offer ample prospects...
-
Customer Service Specialist
vor 4 Wochen
Remote, Schweiz deskbird AG VollzeitYour mission We're seeking a proactive and hands-on Customer Service Specialist to join our team. This role presents an exciting opportunity to contribute to the efficiency and effectiveness of our Customer Experience (CX) team. Our aspiration is to establish the most exceptional CX organisation. As a rapidly expanding tech company, we offer ample prospects...
-
Financial Process Manager
vor 4 Wochen
Remote, Schweiz deskbird AG VollzeitYour mission Are you ready to take on the exciting challenge of designing and implementing our financial processes to fuel our continued growth? We're on the hunt for a Financial Process Manager to join our dynamic team at deskbird. If you're a financial enthusiast with a knack for improving scalable processes, data management, and technical implementation,...
-
Financial Process Manager
vor 1 Monat
Remote, Schweiz deskbird AG VollzeitYour mission Are you ready to take on the exciting challenge of designing and implementing our financial processes to fuel our continued growth? We're on the hunt for a Financial Process Manager to join our dynamic team at deskbird. If you're a financial enthusiast with a knack for improving scalable processes, data management, and technical implementation,...
-
Global Account Manager
vor 4 Wochen
Remote, Schweiz Snowflake VollzeitBuild the future of data. Join the Snowflake team.Snowflake is growing fast and weâre scaling our team to help enable and accelerate our growth. Weâre passionate about our people, our customers, our values and our culture! Weâre also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the...
-
Financial Process Manager
vor 1 Monat
Remote, Schweiz deskbird AG VollzeitYour mission Are you ready to take on the exciting challenge of designing and implementing our financial processes to fuel our continued growth? We're on the hunt for a Financial Process Manager to join our dynamic team at deskbird. If you're a financial enthusiast with a knack for improving scalable processes, data management, and technical implementation,...
-
Financial Process Manager
vor 4 Wochen
Remote, Schweiz deskbird AG VollzeitYour mission Are you ready to take on the exciting challenge of designing and implementing our financial processes to fuel our continued growth? We're on the hunt for a Financial Process Manager to join our dynamic team at deskbird. If you're a financial enthusiast with a knack for improving scalable processes, data management, and technical implementation,...
-
Financial Process Manager
vor 2 Wochen
Remote, Schweiz deskbird AG VollzeitYour mission Are you ready to take on the exciting challenge of designing and implementing our financial processes to fuel our continued growth? We're on the hunt for a Financial Process Manager to join our dynamic team at deskbird. If you're a financial enthusiast with a knack for improving scalable processes, data management, and technical implementation,...
