Travel Assistant

vor 2 Wochen

Genf, Genf, Schweiz United Nations Vollzeit

This position is located in the Travel Unit, General Administrative Services Section in the Programme Support and Management Services of the Office of the High Commissioner for Human Rights (OHCHR).

The incumbent reports to the Head of Travel Unit.

Responsibilities:

Within delegated authority, the Travel Assistant will be responsible for the following duties:

  • Verifies and certifies travel authorizations through Umoja, expense reports, financial cables in connection with official missions of Special Rapporteurs and Independent experts, Committee members, consultants, participants in training courses and fellowship programmes travelling under regular budget and project funds.
  • Provides information to staff and consultants on the most direct and economical route, and plans routings and itineraries plus the most economical airfare rates for such travel as permitted by the rules and regulations.
  • Provides information on rates and travel schedules for specific itineraries
  • Contacts airlines or travel agency to make reservations at least expensive fares, and requests issuance of tickets.
  • Initiates requests for visas.
  • Reviews of travel expense reports and supporting documentation for completeness, accuracy, reasonableness, validity, and conformity with UN Rules.
  • Advises substantive offices, travelers, and other relevant staff of arrival information, requesting arrangements to be made accordingly for traveler.
  • Provides training to Clients so they can understand how the Umoja travel module works and how to use it.
Competencies

  • CLIENT ORIENTATION : Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view.
Establishes and maintains productive partnerships with clients by gaining their trust and respect ; Identifies clients' needs and matches them to appropriate solutions ; Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems ; Keeps clients informed of progress or setbacks in projects ; Meets timeline for delivery of products or services to client.

  • COMMUNICATION : Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
Education
High school diploma or equivalent is required.

Work Experience
A minimum of five years of work experience in travel administration, including travel rate construction, routing, and travel reimbursement, or related area is required


Out of the five years, at least 3 years of experience in the United Nations common system or other similar international organization is desirable.

Experience working with an Enterprise Resource Planning (ERP) system, such as Umoja, or similar travel module is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English or French (both oral and written) is required. Knowledge of another official United Nations language is an advantage.

Assessment

Special Notice

United Nations Considerations


Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs.

The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira.

For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side of the inspira account-holder homepage.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING).

THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.

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