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Sales manager Hospitality Group

vor 3 Monaten


Zürich, Zürich, Schweiz Selectalent conseil & recrutement sàrl Vollzeit

We are looking for a Sales MANAGER (M/F) to join the teams of an Hotel and Residence 4 * (world famous Group) in Zurich city center

Main Mission:

Collaborate with the sales director to achieve sales targets in the corporate and MICE segments.

Proactively increase and maintain market share in these segments in line with strategy and budget expectations.

Job Description:

  • Managing Existing Clients: Effectively manage key corporate accounts through personal visits, sales calls, and regular written communications.
  • Listen to clients, address their needs, and inform management of any dissatisfaction to restore customer satisfaction.
  • Manage group business requests until contract signing (room offers, seminars, client events).
  • Negotiate contracts and respond to new corporate/MICE requests.
  • Respond to Cvent & RFP solicitations, maintain relationships with KAM Accor and other local partners.
  • Regularly update the client database.
  • Business Development : Identify and generate leads for business development in the corporate and MICE sectors.
  • Promote and market the hotel's spaces to maximize ancillary revenues.
  • Prepare promotional flyers and prospect new clients.
  • Represent and promote the two entities at professional trade shows and local networking events.
  • Organize visits and welcome Famtrips to promote the establishments.
  • Study the competitive market and keep abreast of local tourism trends.

Team Player:

  • Stay informed about internal and external events at the hotel and inform relevant employees.
  • Record potential client information and relay it to the appropriate persons.
  • Maintain effective relationships with other departments.
  • Communicate proper values and behaviors within the team.
  • Inform management of any incidents or problems and apply hotel procedures and policies.
  • Controls and Statistics: Maintain accurate administration of corporate and MICE accounts and input information into BackYou.
  • Analyze monthly production figures and propose development strategies.
  • Develop and execute the annual sales action plan under the supervision of the DOS.
  • Submit a weekly schedule of appointments and visits to management and report weekly activities.

Opportunity for advancement:

Potential progression to a Sales & Marketing Manager position, with possibilities to propose development strategies in marketing (social media monitoring, marketing training, etc.) + a supervisory role to support 2 junior sales members currently in training.

Required Skills and Experience:

  • Hotel management training or hospitality school preferred.
  • Previous experience as a Sales Manager in the hospitality industry.
  • Knowledge of the Zurich market is a plus.
  • Perfect command of German and English, a third language is a plus.
  • Knowledge of Opéra Cloud and computer skills.

Required Personality :

  • Strong commercial aptitude and negotiation skills.
  • Excellent communication and interpersonal skills.
  • Proactivity, reliability, team spirit, and tenacity.
  • Organizational skills, responsiveness, rigor, and analytical ability.
  • Dynamic, positive, solution-oriented personality.
  • Flexible working hours and availability for business travel.

Conditions:

To be discussed depends on your expertise