Product Owner
vor 3 Monaten
An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.
With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions.
“Lombard Odier group operates its own proprietary banking technology platform which is used by the group but also provided to other private banks and financial institutions through a BPO business model. The Technology & Operations (T&O) department is in charge of maintaining and developing the platform through the delivery of applicative solutions for the various business divisions of the Bank.
Our banker’s CRM application, mainly developed internally is fully integrated within our Wealth Management applications suite which is considered a key differentiator of our technology offer. Due to the central role played by customer relationship management in Private Banking we aim now to take our CRM application to the next level.
As one of the product owner of our CRM platform you will form part of the Wealth Management software development team and will report to the CRM product manager. This team working within an agile framework regroups all the “front office” products. These products are dedicated to bankers, to relationship managers, to clients as well as several control functions. In your day to day you will interact with peer product owners, product managers, project managers, business analysts, developers and of course with your main business stakeholders, the private client unit.
In close collaboration with the business develop a product vision and roadmap sustaining the organization's strategic direction.
Proactively work with our 3rd party suppliers to drive value, establishing a solid and sound relationship.
Maintain & prioritize the backlog by including changes and project demands while ensuring product maintenance to guarantee stability and sustainability over the long term.
Participate in project estimation costs based on business requirements.
Ensure high product quality is met by overseeing test strategy definition, execution and automation.
Act as third level of support by ensuring effective incident management through resources mobilization, team coordination and providing clear status reports.
Oversee the resolution of IT-related risks, audits, and problem management action items in a timely manner.
Ensure our external applications remain up to date and compatible with the technologies operated by the Bank, while staying aware of the way the IT operations dept operates them.
5 years experience in managing application and digital solution delivery.
~ Bachelor’s degree in computer science, business management or a relevant field. Proven experience as a product owner, project manager or similar role, demonstrating successful delivery on various sizes of scope and complexity.
~ Agile project management certifications are desirable (e.g., Experience working in cross-functional teams and managing stakeholders with diverse backgrounds and perspectives.
~ Proficiency in project management software and tools (e.g., Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders, experts and external third parties in French and English.
~ Financial acumen and budget management skills.
~ Business and technical knowledge of existing best-in class banking CRM applications would be a definitive plus
~ Good knowledge of Scrum and agile software development methodologies.
~ We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy.
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