head of customer support

LHH sucht eine erfahrene Führungspersönlichkeit zur Leitung des Verkaufsinnendienstes für DACH. Du führst ein Team von ca. 10 Mitarbeitenden, steuerst die Auftragsabwicklung und optimierst Prozesse, um Servicequalität und Kundenzufriedenheit sicherzustellen.Du arbeitest eng mit Vertrieb, Operations und internationalen Ansprechpartnern zusammen und...

ppbGestalte die Zukunft von Customer Excellence und entwickle unsere Teams strategisch weiter. /b /p pDu möchtest Verantwortung übernehmen, Teams führen und die Zusammenarbeit zwischen Aussendienst und internen Fachabteilungen aktiv gestalten? Du bringst mehrjährige Führungserfahrung, eine hohe Dienstleistungsorientierung und ein ausgeprägtes...

Triumph Group joins the ranks of global leaders in the lingerie sector, with a multi-facetted product palette that is sold in more than 80 countries, from Norway to Morocco and from Chile to Australia. This is taken care of by around 20,000 wholesale customers, with whom Triumph has traditionally had close relations, in addition to a dense network of more...

Overview As Head of Customer Engagement, you will lead Biogen’s global omnichannel and digital transformation to elevate the customer experience. You’ll manage a cross-functional team and collaborate with Global CE O, iCoE, and PDC to implement a measurable, test-and-learn approach. You will shape social media governance, KPIs, and learning programs to...

Triumph Group joins the ranks of global leaders in the lingerie sector, with a multi-facetted product palette that is sold in more than 80 countries, from Norway to Morocco and from Chile to Australia. This is taken care of by around 20,000 wholesale customers, with whom Triumph has traditionally had close relations, in addition to a dense network of more...

ppbIn short /bAt On, the most exciting and fastest-growing global sports brand, we are looking for a Head of Engineering – Customer Experience to lead the teams responsible for On’s end-to-end Direct-to-Consumer (DTC) digital experience across web and app. This role is central to shaping how millions of global customers discover, consider, engage, and...

Location: Zurich **Technology**: **In short**: At On, the most exciting and fastest-growing global sports brand, we are looking for a Head of Engineering - Customer Experience to lead the teams responsible for On’s end-to-end Direct-to-Consumer (DTC) digital experience across web and app. This role is central to shaping how millions of global customers...

Ein Unternehmen in der grünen Branche in Uzwil sucht einen Lead Customer Happiness Community. In dieser Rolle leiten Sie ein kleines Team, optimieren die Kundenbindung und entwickeln die Customer Journey weiter. Gesucht wird eine erfahrene Persönlichkeit mit über 5 Jahren in den Bereichen Customer Happiness oder Community Building sowie einem starken...

plocalsearch sucht eine erfahrene Führungspersönlichkeit für den Customer Success Sales Bereich in Zürich. Sie entwickeln ein engagiertes Sales-Team, coachen Mitarbeitende anhand Kundengesprächen und treiben Performance durch klare Ziele und konkrete Maßnahmen voran. /ppSie gestalten Führungsrhythmen, betreuen Rekrutierung und Onboarding neuer...

pOn seeks a Head of Engineering – Customer Experience to lead multiple engineering teams building On’s end-to-end Direct-to-Consumer digital experiences across web and app. You will partner with Product Design to shape the roadmap and ensure a premium, unified customer journey. /ppExpect hands-on architectural reviews, strong governance, and the ability...

pGrand-Casino-Kursaal-Bern-Ag in Bern sucht eine erfahrene Führungsposition im Bereich Customer Service sowie Risk Fraud. Sie tragen die Gesamtverantwortung für die Spielerkontoverwaltung über den gesamten Lebenszyklus der Kunden und optimieren Prozesse in Kundenservice, Verifikation, Risiko und Betrug. /ppZu Ihren Aufgaben gehören die Sicherstellung...

Ein Unternehmen in der grünen Branche in Uzwil sucht einen Lead Customer Happiness Community. In dieser Rolle leiten Sie ein kleines Team, optimieren die Kundenbindung und entwickeln die Customer Journey weiter. Gesucht wird eine erfahrene Persönlichkeit mit über 5 Jahren in den Bereichen Customer Happiness oder Community Building sowie einem starken...

Triumph Group in Wallisellen seeks a Global Head of Customs to lead governance, policy, and controls across the group, ensuring alignment with EU and Swiss customs rules and the evolving trade landscape.You will drive SAP GTS-driven processes, manage a central customs team and coordinate with IT, Operations, Tax and Finance to optimize compliance, value, and...

IR Search BV is looking for a lead engineer in Zürich to guide a team in developing innovative Compute-in-Memory technology. This role includes overseeing product design, performance specifications, and collaborating with cross-functional teams.The ideal candidate should have an MS or PhD in Electrical/Computer Engineering along with 10+ years of experience...

Biogen is seeking a Head of Customer Engagement to lead global omnichannel and digital transformation, elevating the customer experience. You’ll manage a cross-functional team and collaborate with Global CE O, iCoE, and PDC to implement a measurable, test-and-learn approach.You will shape social media governance, KPIs, and learning programs to build...

ph3Head of Engineering - Customer Experience /h3pAt On, the most exciting and fastest-growing global sports brand, we are looking for a Head of Engineering – Customer Experience to lead the teams responsible for On’s end-to-end Direct-to-Consumer (DTC) digital experience across web and app. This role is central to shaping how millions of global customers...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Customer Growth based in Switzerland. As Head of Customer Growth, you will build and lead a comprehensive operating system designed to help customers become stronger, more successful businesses. You will oversee a...

Triumph Group, a global lingerie leader with operations in over 40 countries, invites applications for the Global Head of Customs (f/m/d). This role is hybrid, based at our Wallisellen office, with four mandatory days on site.You will own governance, drive customs as a business service, optimize SAP GTS processes, and lead a central customs team across...

Ein Unternehmen in der grünen Branche in Uzwil sucht einen Lead Customer Happiness & Community. In dieser Rolle leiten Sie ein kleines Team, optimieren die Kundenbindung und entwickeln die Customer Journey weiter. Gesucht wird eine erfahrene Persönlichkeit mit über 5 Jahren in den Bereichen Customer Happiness oder Community Building sowie einem starken...

Head of AI-Driven Support / Support Automation Tangem is a high-tech company in the blockchain sector was founded in 2017, headquartered in Zug, Switzerland, with branches in North America, Eastern Europe, and APAC. Tangem started with the idea of bringing digital assets to the masses using a unique combination of a smartcard-based hardware wallet and mobile...