head of customer process excellence Jobs in Genf

OneDoc is the leading healthcare platform in Switzerland. Today, more than 16'000 healthcare professionals and 3 million patients use our services every day. You may even be one of them! Our mission is simple: make interactions between health professionals and patients easier. To achieve this, we rely on a young and dynamic team of more than 80 people across...

OneDoc is the leading healthcare platform in Switzerland. Today, more than 16'000healthcare professionals and 3million patients are using our services every day. You may even be one of them! Our mission is simple: make interactions between health professionals and patients easier. To achieve this, we can count on a young and dynamic team of more than 80...

OneDoc is hiring a hands-on engineering leader who will partner with our CTO to ensure on-time delivery and high-quality releases. You will spend most of your day coding with the team and shaping technical direction, not managing Gantt charts.You will review designs, mentor engineers, and own the release lifecycle from cut to post-release checks. Fluent...

Panerai – Company OverviewFounded in 1860 in Florence as a workshop, shop and subsequently school of watch‑making, Panerai is renowned for producing high‑precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the International market when the brand was...

Where passion meets opportunityThe best of your adventures is the one you have yet to sail!Your PurposeThe Head of Customer Journey Data Strategy defines and leads the Customer Journey data vision, governance framework, analytics strategy, and insight-to-action model across the end-to-end guest journey. The role transforms customer, operational, behavioral,...

MSC Cruises seeks a senior leader to define and execute the Customer Journey data strategy across the end-to-end guest experience. You will govern analytics, partner with CRM, Digital, Marketing and Operations, and translate insights into actionable improvements for guest satisfaction, loyalty, and business performance.The role requires 10+ years in customer...

OneDoc, the leading Swiss healthcare platform, seeks a Head of Customer Care to unify Customer Success and Customer Support in a single mandate. You will own the journey from signed customer to long-term success, growth, and advocacy.You will lead the Switzerland Customer Care strategy, drive retention, onboarding, and expansion, and manage Success and...

OneDoc, the leading Swiss healthtech platform, seeks a Head of Customer Care to unify Customer Success and Support in a single mandate. You will own the journey from onboarding to long-term growth across Switzerland, ensuring high standards of care and customer advocacy.You will lead and develop the Customer Care team, drive retention, reduce churn, and...

CLASQUIN est un organisateur de transport international français.Le groupe opère dans le domaine Overseas et coordonne le transport demarchandises par voies maritime, aérienne et terrestre pour le compte de ses clients.L’entreprise se différentie par son positionnement hybride, offrant la proximité d’équipes locales engagées combinée à...

Join the FIA and play a key role in shaping the future of Karting worldwide, from grassroots participation to elite international competition. As Head of Karting, you will lead the FIA's global Karting strategy, oversee the administration of the Commission Internationale de Karting (CIK), and manage the FIA Karting Championships. Working closely with the CIK...

Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients.Want to help us make a difference?Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients.Each of our ingredients responds to unique and essential...

Alohi is an AI-first SaaS scale-up on a mission to simplify how businesses work. Our products (Sign.Plus http://Sign.Plus, Dial.Plus http://Dial.Plus, Fax.Plus http://Fax.Plus, and Scan.Plus http://Scan.Plus) serve 5M+ customers worldwide, from small businesses to global enterprises. We’re building category-defining tools that people actually love to...

Job TitleGlobal Head of TaxContract TypeTimeJob DescriptionThe Global Head of Tax is responsible for defining and executing the Group's global tax strategy, ensuring that tax governance, compliance, transfer pricing, indirect taxation, tax accounting, and tax risk management support the Group's commercial objectives while maintaining the highest standards of...

Head of Information Management and Governance About the ICRC Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect...

Mission As Head of Non-Financial Risk with 2nd line of defence, you will lead non-financial risk across the bank and Group, acting as a trusted advisor to senior business leaders to enable sustainable growth.In cooperation with 1st line of defence, you will ensure non-financial risks are identified, assessed and managed within appetite, deploy oversight and...

Join the FIA and play a key role in shaping the future of Karting worldwide, from grassroots participation to elite international competition.As Head of Karting, you will lead the FIA's global Karting strategy, oversee the administration of the Commission Internationale de Karting (CIK), and manage the FIA Karting Championships. Working closely with the CIK...

Department: Operations Level: Head Location: Geneva Make your next job one with purpose Do you believe in a world where everyone has a safe place to call home? Switzerland for UNHCR (CH4U), the Swiss Foundation supporting the UN Refugee Agency, is looking for a Head of Finance & Operations that, under the guidance of the Deputy Executive Director and...

About The ICRC Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life‑saving aid, reconnect families and locate missing people - helping...

Redstone Commodity Search focus on offering 360° search solutions to the global commodities markets. With a competitive coverage of Trading Houses, Producers, Majors, Utilities, Merchants, Hedge Funds, Investment Banks and Brokerages; Redstone Commodity Search can confidently offer you an edge in today’s volatile market.Redstone Commodity Search are...

Motorsport Network, LLC leads FIA’s global Karting strategy from Geneva, overseeing the CIK governance and FIA Karting Championships. You will drive participation growth, inclusivity, sustainability and sporting excellence across Karting while managing a multidisciplinary team.Based in Geneva, you will report to the Head of Mass Participation Disciplines &...