head of customer experience Jobs in Genf

OneDoc is the leading healthcare platform in Switzerland. Today, more than 16'000 healthcare professionals and 3 million patients use our services every day. You may even be one of them! Our mission is simple: make interactions between health professionals and patients easier. To achieve this, we rely on a young and dynamic team of more than 80 people across...

OneDoc is the leading healthcare platform in Switzerland. Today, more than 16'000healthcare professionals and 3million patients are using our services every day. You may even be one of them! Our mission is simple: make interactions between health professionals and patients easier. To achieve this, we can count on a young and dynamic team of more than 80...

MSC Cruises seeks a senior leader to define and execute the Customer Journey data strategy across the end-to-end guest experience. You will govern analytics, partner with CRM, Digital, Marketing and Operations, and translate insights into actionable improvements for guest satisfaction, loyalty, and business performance.The role requires 10+ years in customer...

Where passion meets opportunityThe best of your adventures is the one you have yet to sail!Your PurposeThe Head of Customer Journey Data Strategy defines and leads the Customer Journey data vision, governance framework, analytics strategy, and insight-to-action model across the end-to-end guest journey. The role transforms customer, operational, behavioral,...

OneDoc, the leading Swiss healthcare platform, seeks a Head of Customer Care to unify Customer Success and Customer Support in a single mandate. You will own the journey from signed customer to long-term success, growth, and advocacy.You will lead the Switzerland Customer Care strategy, drive retention, onboarding, and expansion, and manage Success and...

OneDoc, the leading Swiss healthtech platform, seeks a Head of Customer Care to unify Customer Success and Support in a single mandate. You will own the journey from onboarding to long-term growth across Switzerland, ensuring high standards of care and customer advocacy.You will lead and develop the Customer Care team, drive retention, reduce churn, and...

CLASQUIN est un organisateur de transport international français.Le groupe opère dans le domaine Overseas et coordonne le transport demarchandises par voies maritime, aérienne et terrestre pour le compte de ses clients.L’entreprise se différentie par son positionnement hybride, offrant la proximité d’équipes locales engagées combinée à...

MCI Group in Geneva, Switzerland, is seeking a Head of Group Internal Communications to join our Leadership Team. This hybrid, permanent role reports to the Group HR Director and shapes how employees connect with leaders, culture, and priorities across our international, multi-brand organisation.You will lead strategic communication across countries,...

Are you fluent in English or another European language? Dreaming of taking your career abroad and enjoying the sun-soaked charm of Southern or Eastern Europe? Whether you're looking for a full relocation experience, a hybrid setup, or remote work from a breathtaking location, this is your chance to turn work-life balance into a lifestyle. We're hiring now...

Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients.Want to help us make a difference?Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients.Each of our ingredients responds to unique and essential...

Alohi is an AI-first SaaS scale-up on a mission to simplify how businesses work. Our products (Sign.Plus http://Sign.Plus, Dial.Plus http://Dial.Plus, Fax.Plus http://Fax.Plus, and Scan.Plus http://Scan.Plus) serve 5M+ customers worldwide, from small businesses to global enterprises. We’re building category-defining tools that people actually love to...

Join the FIA and play a key role in shaping the future of Karting worldwide, from grassroots participation to elite international competition. As Head of Karting, you will lead the FIA's global Karting strategy, oversee the administration of the Commission Internationale de Karting (CIK), and manage the FIA Karting Championships. Working closely with the CIK...

Job TitleGlobal Head of TaxContract TypeTimeJob DescriptionThe Global Head of Tax is responsible for defining and executing the Group's global tax strategy, ensuring that tax governance, compliance, transfer pricing, indirect taxation, tax accounting, and tax risk management support the Group's commercial objectives while maintaining the highest standards of...

What We DoSince 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence.In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life‑saving aid, reconnect families and locate missing people – helping...

Head of Information Management and Governance About the ICRC Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect...

About The ICRC Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life‑saving aid, reconnect families and locate missing people - helping...

Mission As Head of Non-Financial Risk with 2nd line of defence, you will lead non-financial risk across the bank and Group, acting as a trusted advisor to senior business leaders to enable sustainable growth.In cooperation with 1st line of defence, you will ensure non-financial risks are identified, assessed and managed within appetite, deploy oversight and...

Redstone Commodity Search focus on offering 360° search solutions to the global commodities markets. With a competitive coverage of Trading Houses, Producers, Majors, Utilities, Merchants, Hedge Funds, Investment Banks and Brokerages; Redstone Commodity Search can confidently offer you an edge in today’s volatile market.Redstone Commodity Search are...

This job posting was published here directly by one of our clients. The State Secretariat for Economic Affairs has no control over its content or quality.Head of German-speaking SwitzerlandWho are we?Undersales is a Geneva-based business development agency, now opening a new office in Zurich. Our mission: to accelerate our clients’ growth by taking over...

Trafigura is recruiting the IT counterpart to the Global Head of Treasury Technology: the technology delivery owner for the Group Treasury transformation, sitting in Finance & Corporate Technology. The two roles operate as a two-in-a-box — the business-side Head owns the roadmap, requirements, adoption and value; this role owns technical delivery,...