customer voice

Nairon GmbH in Switzerland is seeking a Forward Deployed Engineer to implement AI voice agents for our customers, from workshop to go-live. You will integrate with CRM/ticketing systems and debug live calls.You will work closely with customers, read logs, and turn insights into product improvements with our engineering team. English is used internally;...

German Voice AI Evaluator (Healthcare Front Desk Conversations) About The Role What if your voice could help teach AI how to handle a real phone call to a Arztpraxis reception? We're looking for native German speakers based in the Zurich area to hold natural spoken conversations with an AI healthcare receptionist, then evaluate how well it listens,...

Description About the Project We’re looking for native-level Swiss German (CH) speakers with professional voice recording experience to join the Hydrus Project.What You’ll DoAudition with two 30 second samples using your home studio set upOnce approved, you will complete two scheduled recording sessions of approximately 4 hours eachParticipate in natural...

h3Position Summary /h3 pAs a Customer Success Manager within Rest of World Banking , you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. Our goal is to protect and grow the revenue in our existing customer portfolio. /p pAs a CSM, you will serve as the main...

Nairon GmbH, a Swiss startup in Zürich, seeks a Working Student to contribute to real production systems in Voice AI, ML model work, and a hybrid setup near ETH SPH. The role suits students or recent graduates who can collaborate in a small, agile team and grow into engineering or sales after studies.The position offers hybrid work at the ETH Student...

Welo Global is seeking native-level Swiss German (CH) speakers with professional voice recording experience to join the Hydrus Project. You’ll audition with two 30-second samples from your home studio, then complete two 4-hour recording sessions.You’ll engage in natural conversation, prompted discussions, and scripted customer-service scenarios, all from...

Welo Data is seeking a Hydrus - Voice Contributor for Swiss German (Switzerland). This remote role involves two recording sessions totaling roughly eight hours, with compensation of 65 USD per hour.You will audition, then record in a professional, quiet home studio and participate in natural conversations and scripted customer-service scenarios. Ideal...

You will partner with our most important clients to maximize the value they receive from the platform. This is astrategic, technical, and relationship-driven role focused on long-term customer retention and expansion.Key ResponsibilitiesOwn the post-sales relationship and success of key enterprise accountsDrive platform adoption, agent deployment, and...

Customer Order Planner Customer Order Planner About VAT GroupAt VAT, we change the world with vacuum solutions. As the world's leading supplier of high-performance vacuum valves, we have been driving innovation for more than 60 years. With over 3,200 employees worldwide, we operate from our headquarters in , Switzerland, with manufacturing sites in...

h3In Short /h3 pAs the Director Global Customer Service, you will be the visionary leader at the helm of our global customer service organization. Your mission is to redefine and elevate our customer experience, transforming it from a traditional support function into a proactive, data-driven growth engine that delivers a premium, "WOW" experience at every...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Journey Manager based in Switzerland.We are looking for a Senior Customer Journey Manager to own and transform the end-to-end customer journey across a fast-growing global organization. In this highly autonomous...

pbThis position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Journey Manager based in Switzerland. /b /ppWe are looking for a Senior Customer Journey Manager to own and transform the end-to-end customer journey across a fast-growing global organization. In this highly...

ppAs a bCustomer Success Manager, /b you will own and manage a portfolio of customers and be responsible for their overall success. Your portfolio of customers will be mostly composed of Mid Market companies (MM), giving you the opportunity to learn from a reasonable number of customers in many different industries as you start your career at Beekeeper. You...

About Cerrion At Cerrion, we're building the future of AI-enabled manufacturing. Headquartered in Zurich with more than $25M in funding from Creandum, Y Combinator, and top Silicon Valley investors, we're building the industrial AI platform to deploy AI Agents that can see what's happening on the production floor, automatically spot problems, and instantly...

pBLP Digital AG in Zürich is seeking a Customer Marketing Advocacy Manager to own the customer voice end-to-end, building an advocacy program that turns 550+ enterprise customers into referenceable champions, published case studies, and a strong review-site presence. /ppYou will work at the intersection of marketing, sales and customer success,...

Nexxiot, based in Zurich, is expanding its customer-facing team. As Customer Support Specialist, you will be the first point of contact for clients and the internal voice of the customer, combining product knowledge with a client-first mindset to ensure adoption and lasting value.You will enable clients to use the solution, manage stakeholders, track...

Join BLP Digital — The #1 Solution for ERP Automation BLP Digital is redefining ERP automation with agentic AI. Spun out of ETH Zurich and HSG, we build AI agents that automate finance, procurement, logistics, sales, and more for some of the world's largest enterprises. We solve real enterprise problems with cutting-edge technology and a strong sense of...

HITACHI ENERGY LTD in Zurich is seeking a Team Leader Customer Quality to act as the primary interface between customers and the GIS organization on quality issues. You will guide the team to address complex quality challenges and drive continuous improvement across the GIS portfolio.You will collaborate with RD, Engineering, Product Management, Operations...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Experience Manager based in Switzerland. The Customer Experience Manager will lead customer-centered research, experience analysis, and improvement initiatives that strengthen client outcomes and business performance....

About UsAI is evolving faster than most companies can govern it. We're here to change that.LatticeFlow AI is the technical AI governance platform built for the agentic era, helping enterprises evaluate, secure, and control AI risk before it becomes a liability. Founded by ETH Zurich researchers and recognized in Gartner's first-ever Magic Quadrant for AI...