customer support engineer Jobs in Lausanne

ph3Your mission /h3ulliAct as the primary Customer Support person in the company and primary point of contact for customers, managing, investigating, and following up on support tickets through resolution. /liliDiagnose reported technical issues, coordinate resolutions with internal engineering teams, and ensure timely and clear communication with customers...

pDo you want to dive in the fast-growing industry of drones and get a rewarding experience in a dynamic scale-up environment? /ppAt Flyability, we believe that robots should be sent into hazardous places and dangerous environments instead of humans. To support our belief, we created Elios, the world’s first collision-tolerant flying robot that can safely...

Are you ready for an exciting international career move? We are seeking enthusiastic professionals with native-level or fluent French to join our multicultural team supporting prestigious global brands in Portugal. In this role, you will act as the primary point of contact for French-speaking customers, delivering exceptional digital and customer care...

Cross Border Talents seeks a French-speaking Customer Support specialist to join our team on-site in Lisbon. You will handle inquiries via phone, email, and chat, providing professional and empathetic service while living in a vibrant city.Fluency in French (C2) and English (B2) is required. The role involves rotation shifts with health insurance from day 1...

French Customer Support On-site Role in LisbonSupport customers by day, explore Lisbon by night your Mediterranean life starts here!Do you have C2-level French and B2-level English? We're looking for motivated and solution-focused Customer Service Specialists to join our international team on-site in Lisbon.Youll assist French-speaking customers with...

Présentation de l'entreprise : Akkodis, est un acteur mondial de l'ingénierie et de l'IT et un leader dans la smart industrie. Présents dans 30 pays, nos 50 000 experts allient expertise technologique et connaissance sectorielle pour bâtir un avenir durable, portés par une culture d'inclusion et de diversité. Akkodis est la marque technologique de...

We're looking for a Support Engineer to join our team in Lausanne, Switzerland in an onsite working mode. In this role, you will act as the physical face of EPAM IT at our client’s key offices, bridging the gap between remote Service Desk teams and on-the-ground technical intervention across a large enterprise device estate. You will ensure smooth device...

pEmbreier Sàrl, Lausanne, is seeking a Forward-Deployed Engineer to work on Kalyr’s customer processes. You will sit with the teams on the floor, identify where knowledge disappears, and turn historical decision data into episodes Kalyr can predict and score. /ppYou will collaborate with field teams to capture past corrections, validate what holds, and...

Flybotix in Lausanne is seeking a senior Customer Support lead to act as the primary contact for customers, manage and resolve support tickets, and coordinate with engineering for timely fixes.You will develop after-sales strategies, maintain the customer portal and documentation, turn common issues into self-service guides, and support field repairs during...

pEPAM Systems, Inc. in Lausanne, Switzerland is seeking a hands-on Support Engineer to act as the physical face of IT, delivering on-site hardware and user support across offices. /ppYou will diagnose and repair laptops, docking stations, monitors, printers, and mobile devices; handle device provisioning via Intune/Autopilot; coordinate warranty dispatch;...

Neural Concept is seeking a Forward Deployed Engineer to collaborate with customers across automotive, aerospace and energy sectors. You will run projects, analyze engineering data with Python libraries, and develop tailored ML workflows to accelerate CAD/CAE processes.You will train customer teams and translate feedback into product improvements, working...

pArbeitnow is seeking an experienced Digital Workplace Engineer for Lausanne to provide 3rd level support for enterprise End-User Compute services, including Azure Virtual Desktop. You will resolve complex incidents, draft procedures, and train Level 1–2 teams while ensuring security and compliance across devices. /ppThe role requires 5+ years in IT,...

Here at First Derivative, we are looking to expand our Murex offerings in Switzerland, and we are looking for a Murex Support Engineer with strong Market Risk knowledge to join us! You will provide hands-on L2/L3 functional and production support for Murex MX.3 Market Risk, diagnosing and resolving complex risk issues, implementing configuration changes and...

h3Forward-Deployed Engineer, Customer Processes /h3 pEmbreier builds Kalyr, adaptive intelligence for consequential work. Kalyr keeps the longitudinal economic record of consequential decisions: what was known, permitted and chosen, what happened next, and what it was worth, settled with finance. Each authorised episode becomes enterprise-owned evidence for...

Do you love traveling and believe in EF’s mission of “opening the world through education”? Do you have great communication and organizational skills? Are you customer-centric and passionate about supporting people during a unique experience abroad? Then we are looking for YOU! Join our team as a Customer Service Coordinator starting in October 2026,...

pFrontiers in Lausanne seeks a proactive Desktop Support Technician to ensure reliable technology and a seamless IT experience for employees. You will troubleshoot hardware and software, deploy equipment, manage inventories, and provide on-site and remote support with a strong focus on customer service. /ppJoin a service‑oriented team and contribute to...

Sales / Revenue / CS Operations ExpertJob Type: ContractorLocation: RemoteRole OverviewWe are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.Key...

Cross Border Talents in Lisbon, Portugal, seeks Operations Customer Expert for the French-speaking market. You will support customers via multiple channels, manage tickets, and perform back-office tasks to drive customer success.The role includes training, health insurance from day one, and potential productivity bonus. Office located in Lisbon near Oriente,...

Part-Time Customer Service Executive (20+ hours per week, Monday to Friday or selected days) We are recruiting for part-time Customer Service Executives across our network of business centres. This is an excellent opportunity for students, people returning to work, or those seeking a second job! This position sits at the heart of our growing global...

Bring your French to an international customer experience team and build your career from Greece. You'll work fully from home, and if you're moving from elsewhere in the EU, relocation support is included.At a GlanceLanguage: French (C1+) and English (B2+)Work model: 100% remote within GreeceBase: Athens for relocating candidates; anywhere in Greece if you...