customer service manager Jobs in Genf

Mission: The Customer Service Representative acts as the internal and external customers advocate. You will support the day-to-day operations related to order management with the objective to ship all orders on time and in full. Your main duty is to maximize service level by exceeding customer expectations all the time. Main activities: Represent company to...

SummaryProvide administrative and technical customer service assistance to various departments, attendants, and consumers.DutiesAnswer incoming telephone calls, screen calls, and refer calls to the proper manager or handler.Process voicemails for the Pooled Trust using Web‑Office and call consumers back.Address all assigned tickets within the expected time...

The Center for Disability Rights in Switzerland seeks a candidate to provide administrative and technical customer service assistance to various departments and consumers. Responsibilities include handling incoming calls, processing voicemails, and addressing tickets efficiently.Qualifications include a High School Diploma and at least one year of customer...

Ce que vous devez savoir sur nousLe Groupe Emil Frey est non seulement une entreprise familiale suisse qui compte plus de 100 ans d’expérience, mais il est également l’un des leaders du secteur automobile. Qualité, tradition, innovation et orientation client constituent les piliers de l’entreprise. Ses activités principales sont l’importation de...

About the Role: Grade Level (for internal use): 10 The Team: You will be part of the EMEA Customer Success team at S&P Global Energy. Part of the wider Customer Experience team at S&P Global Energy, the team focuses on value, trust and delight: ensuring a smooth onboarding, education and enablement of our customers with our solutions. Through proactive and...

Customer Service Representative - hourly contract Responsibilities for this Position Location: Geneva, Geneva, CH, 1215 Flexible Work Arrangement: Onsite Career Level: Professional Requisition Id: 6510 Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 5,000 employees, and some 50 locations...

Depuis notre création en 2015, TechFirm, société de conseil Suisse est plus qu'une simple entreprise. Nous sommes une centaine d'esprits libres, répartis entre Genève, Zurich et Marseille, travaillant ensemble pour révolutionner les systèmes d’informations de nos clients bancaires, industriels ou encore étatiques.ResponsabilitésAccompagner des...

Facility Services Manager (a) 100 % Lieu de travail Genève Taux d'activité 100 % Date de début au plus tard le 1er février 2027 Est-ce vous? Dans cette fonction de direction, vous adoptez une vision entrepreneuriale et vous agissez de manière proactive et orientée vers le service. En tant que FSM chez ISS, vous dirigez des supérieurs et des...

À PROPOS DE HELVETIC MOTION AGHelvetic Motion AG est une PME suisse jeune, dynamique et indépendante spécialisée dans la mobilité individuelle.En tant que partenaire franchisé de Enterprise Mobility, la plus grande société de location de voitures au monde, nous exploitons les marques :Alamo Rent a CarEnterprise Rent-A-CarNational Car RentalNos...

Localisation : Genève · Contrat : CDI · Mission : longue durée · Taux : 60 à 100 % · Début : janvier 2027 Pour l'un de nos clients basé à Genève, nous recherchons un(e) Service Delivery Manager Senior expérimenté(e). Contexte La DSI de notre client définit et met en œuvre la stratégie des systèmes d'information et la politique de sécurité...

Nous ouvrons un poste de Service Delivery Manager Senior pour renforcer l’équipe de notre client basé à Genève. Vous interviendrez au sein d'un environnement informatique public complexe, engagé dans la transformation numérique et la modernisation de services à fort impact sociétal. Responsabilités du poste Faciliter le fonctionnement collectif...

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and...

Overview The CDA Senior Manager is responsible for leading the optimization, governance, deployment, and performance management of PepsiCo’s Customer Discount Agreement (CDA) framework across Europe and EMEA. The role acts as the central owner of the regional CDA agenda, ensuring that customer investments, trade terms, and commercial spend are managed with...

Gain valuable experience in an international organization.Develop customer service, coordination, and administrative skills.About Our ClientInternational OrganizationJob DescriptionRespond to client enquiries by email and telephone in a professional and timely manner.Provide procedural and administrative information to users and stakeholders.Process and...

Avanda est une société de services Franco-Suisse. Dans le cadre d'un large appel d'offre du secteur public en Suisse Romande, nous recherchons plusieurs profils dans le domaine Gestion de projets, programmes & services. Notre client est une très grande organisation publique, avec plusieurs milliers de collaborateurs. Ces opportunités long terme...

Astrelya est un cabinet de conseil franco-suisse, en très forte croissance depuis sa création en 2017, spécialisé dans la transformation digitale, l’excellence opérationnelle et l’innovation technologique. Composé de 300 experts passionnés, le cabinet accompagne ses clients sur l’ensemble du cycle de transformation, depuis la phase de cadrage...

Company Overview EFG International is a global private banking group, offering private banking and asset management services. We serve clients in over 40 locations worldwide. EFG International offers a stimulating and dynamic work environment and strives to be an employer of choice. EFG is committed to providing an equitable and inclusive working environment...

Your contribution to KPMGAudit consolidated and standalone financial statements in accordance with international and local accounting standards (IFRS, ...), directly at our banking clients.Assess the effectiveness of internal controls across key business processes within internationally active banks, covering areas such as payment transactions, mortgage...

TeamViewer provides a leading Digital Workplace platform that connects people with technology-enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products...

LimeFlight, headquartered in Zurich with a global team, is hiring a Customer Success Manager to own a portfolio of airline customers and drive measurable value. This fully remote role focuses on long-term success, retention, and expansion, acting as a trusted advisor across operations and IT.Fluency in English and French is a strong asset for supporting our...