Jobs: customer operation manager

Customer Service Manager provides strategic leadership and direction for the delivery of pre - and post-sales services and support to clients/customers to ensure high customer satisfaction. Manages the customer service activities of a group, including selection and development of customer service personnel with good understanding of Customer Service KPIs....

**Customer Success Manager AMEA**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

Description The  Global Transport   organization strives to deliver an exceptional customer experience through leading critical customer facing-functions such as distribution, customer service, logistics and transportation across Johnson & Johnson Family of Companies. Global Transport EMEA  supports both sectors of Johnson & Johnson:...

Customer Experience Manager **Category**:Project Management & Agile**Location**:Zurich, Switzerland Zurich, CH- Join Novo Nordisk and Shape the Future- Are you passionate about customer experience? Do you thrive on designing, orchestrating, and executing impactful customer engagement strategies? Novo Nordisk, a global leader in healthcare, invites you...

JOB PURPOSE The Shore Excursions Operations Senior Manager is responsible for supervising MSC product development process and operations. Among his/her tasks, the Shore Excursions Operations Senior Manager oversees strategic planning and bidding for the appointment of tour operators, operational delivery quality in the ports of call, ensuring that...

**The Bit About Urbantz**: At Urbantz, **we help the world's largest retail, grocery, ecommerce and logistics companies** love their last mile with a smarter, greener approach to delivery management. Our SaaS platform was built specifically for enterprises to help them cut through the complexity of multi-fleet operations and drive greater sustainability in...

Company Description **Job Description**: Start Date: 03.01.2023 Contract: Temporary for Maternity Cover Duration: 8 months - Plan, monitor and manage cross-functional projects sponsored by the operations department, specifically regarding manufacturing transfer, continuous process improvement and establishment of Operations partners relationships - Plan,...

**Ort: Zürich, Bern**Pensum: Vollzeit oder Teilzeit**Publiziert: 02. April 2024 Steht für dich die Zufriedenheit der Kund:innen stets an erster Stelle und kennst du dich mit dem Betrieb von Webapplikationen aus? Als Customer Service Manager / Project Manager für den Bereich Private und Public Cloud betreust du unsere Kund:innen im Rahmen des Betriebs...

At ONWARD we're looking for a VP Operations to join our team. Full-time - Lausanne **About the job**: This is a unique opportunity for an experienced operations leader to help produce and deliver our breakthrough therapies to people with spinal cord injury on time and with outstanding quality. The VP Operations will be responsible for managing several...

Position Customer Experience Manager Stellenbeschreibung Stellenbeschreibung Ort Zurich, Switzerland Stellenkategorie Project Management & Agile Bewirb dich jetzt     Join Novo Nordisk and Shape the Future   Are you passionate about customer experience? Do you thrive on designing, orchestrating, and executing impactful customer engagement strategies?...

Your tasks The Information & Communication Technology (ICT) operations & transformation Manager is in charge of ICT Operations, Projects, Security and Service Management on a global Division level. You support Group Central IT and external providers, insourced and outsourced ICT infrastructure and ICT applications in cooperation with the...

Smood ist einer der führenden Lieferdienste in der Schweiz. Unser Ziel ist es, das Leben der Menschen in allem, was wir tun, zu verbessern. Als Unternehmen im Bereich des Food-Tech verbindet Smood Schweizer Konsumenten mit über 2000 Restaurants und 80 Migros-Filialen. Wir erforschen ständig neue Dienstleistungen, um unser Kernangebot zu erweitern. Alle...

Context : Our Swiss project saw the light of day in 2016 with the arrival of our website in the region and accelerated with the opening of our first store in Neuchâtel in 2017. Since then, the project has grown significantly and today we have nearly 1'000 employees working in our 5 sectors (Logistics & Supply, E-Commerce, Finance, HR, Communication and...

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,800 employees around the world to explore...

Founded in 2021 with Nidecker Group, Equip Club SA have had one mission in mind: provide people with the opportunity to rent premium sports equipment. Any sport, anytime, anywhere. With fully autonomous stations for Stand Up Paddle or Multisport; Equip aim at connecting sports and communities in three easy steps. Simply reserve, grab and go Today, Equip is...

Your tasks - Manage the repair orders to fulfil the contractual obligation in accordance with the existing processes (i.e 3rd party business, customer feedback, teardown process) - Proactively manage and solve commercial and technical issues with the support of the internal organization and with proper tools (i.e. EOR) - Proactively develop the customer...

Job DescriptionDescription –>As a strategic business partner and functional expert of Giga's operational and administrative services, the Operations Manager is accountable for the provision of managerial leadership and policy guidance to ensure the seamless execution of Giga's mission. The role serves to ensure that Giga's operational strategies,...

Pour notre client une belle maison horlogère à rayonnement international, nous recherchons un Customer care manager pour rejoindre leurs équipes - Vos responsabilités: - Responsible for the overall customer satisfaction for the brand - Responsible for the DACH markets customer care service, with a main focus on the Swiss Market - Leadership and...

Provide overall direction for the technical support team members, ensuring all tasks are completed to high standards.Develop a strategy and model for technical support across offerings and solutions, driving continuous improvement and customer satisfaction.Maintain systems and develop strategies to improve handling of multiple support channels ensuring...

L'**ICT Operations Manager** è la figura professionale che **progetta, gestisce e controlla l'intera infrastruttura ICT **di una specifica azienda. Tra le sue responsabilità si possono citare: - L'**identificazione di eventuali inefficienze** dei sistemi in uso, fornendo puntuali proposte risolutive; - La **definizione dei tempi e dei costi dei...