customer insights manager Jobs in Genf

MSC Cruises seeks a senior leader to define and execute the Customer Journey data strategy across the end-to-end guest experience. You will govern analytics, partner with CRM, Digital, Marketing and Operations, and translate insights into actionable improvements for guest satisfaction, loyalty, and business performance.The role requires 10+ years in customer...

TeamViewer provides a leading Digital Workplace platform that connects people with technology-enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products...

Contract typePermanentLocationGeneva, SwitzerlandStart dateASAPReporting to the Group Logistics, Transport & Customs Director, the Customs & Trade Compliance Manager serves as the Group Customs Subject Matter Expert responsible for customs compliance, optimisation programs, and customs transformation initiatives.Key ResponsibilitiesCustoms Operations, Trade...

Garda Capital Partners seeks a Senior Risk Manager with a macro or rates background to join our Risk Management team in New York or Geneva. The role focuses on identifying, measuring and monitoring risk for a growing portfolio management team.Responsibilities include designing risk frameworks, building dashboards, and monitoring exposures daily and over the...

TeamViewer is seeking a customer-focused professional to manage strategic relationships with enterprise clients in Switzerland. The role encompasses coordinating project teams, delivering trainings and deployments, and ensuring customer success across the lifecycle.You will work with support, sales engineering and product teams to address issues and maximize...

Overview The CDA Senior Manager is responsible for leading the optimization, governance, deployment, and performance management of PepsiCo’s Customer Discount Agreement (CDA) framework across Europe and EMEA. The role acts as the central owner of the regional CDA agenda, ensuring that customer investments, trade terms, and commercial spend are managed with...

LimeFlight, headquartered in Zurich with a global team, is hiring a Customer Success Manager to own a portfolio of airline customers and drive measurable value. This fully remote role focuses on long-term success, retention, and expansion, acting as a trusted advisor across operations and IT.Fluency in English and French is a strong asset for supporting our...

Mission: The Customer Service Representative acts as the internal and external customers advocate. You will support the day-to-day operations related to order management with the objective to ship all orders on time and in full. Your main duty is to maximize service level by exceeding customer expectations all the time. Main activities: Represent company to...

Where passion meets opportunityThe best of your adventures is the one you have yet to sail!Your PurposeThe Head of Customer Journey Data Strategy defines and leads the Customer Journey data vision, governance framework, analytics strategy, and insight-to-action model across the end-to-end guest journey. The role transforms customer, operational, behavioral,...

Job descriptionFor more than two decades, Global Jet, a leading European Aircraft Management company, has been delivering excellence, reliability, and discretion to an exclusive international clientele, operating in a high‐end, dynamic, and safety‐driven aviation environment.The Customer Flight Support department (CFS) is responsible for the planning and...

Join our fully remote, mission-driven team dedicated to pioneering sustainable inflight service management. Work on innovative technology solutions with global impact, collaborate within a diverse, international environment, and continuously enhance your skills through ongoing learning opportunities.Headquartered in Zurich, Switzerland, with team members...

OneDoc is the leading healthcare platform in Switzerland. Today, more than 16'000healthcare professionals and 3million patients are using our services every day. You may even be one of them! Our mission is simple: make interactions between health professionals and patients easier. To achieve this, we can count on a young and dynamic team of more than 80...

Ipsos Geneva is seeking a Senior Research Executive to join our Creative Excellence team. You will actively manage client relationships throughout the research lifecycle, serve as a liaison between the research team and other divisions, and help design questionnaires to meet client objectives.You will craft compelling narratives and engaging presentations...

SummaryProvide administrative and technical customer service assistance to various departments, attendants, and consumers.DutiesAnswer incoming telephone calls, screen calls, and refer calls to the proper manager or handler.Process voicemails for the Pooled Trust using Web‑Office and call consumers back.Address all assigned tickets within the expected time...

Product Manager at IonQ, Geneva, Switzerland (remote). A mid-level full time position in the Quantum Platform team, listed under business operations. The Role As a Product Manager within the Quantum Platform - Devices division, you will play a key role in supporting a growing portfolio of cutting-edge products by taking ownership of day-to-day product...

About IonQ IonQ, Inc. [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting‑edge systems that have been helping customers and partners...

Christian Louboutin, based in Geneva, seeks a Customs & Trade Compliance Manager to serve as the Group Customs Subject Matter Expert, driving compliance, optimisation programs and transformation initiatives across global distribution flows.You will lead tariff classification, origin and valuation, supervise brokers, and steer FTAs, First Sale, TVIS and RECON...

Prime Group is an international organization with over 20 years of experience delivering high-quality solutions across IT, Engineering and Telecom. With 14 brands, more than 3,500 professionals and 31 offices across Europe, we partner with industry leaders through Team Extension, Team-as-a-Service, Managed Services, Nearshore and Custom Software Development....

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 17,000...

IonQ in Geneva, Switzerland (remote) is seeking a mid-level Product Manager for the Quantum Platform – Devices division to own day-to-day product operations, ensuring features are defined, tracked through the lifecycle, and delivered across cross-functional teams. You will work with Engineering, Industrialisation, Production and Marketing to refine...