Operational Product Manager

vor 2 Monaten

Gland, Schweiz Swissquote Bank Vollzeit
Job Description

We are looking for an Operational Product Manager to join a team of five members who drive evolutions of our internal tools and processes for operational teams

Your missions

  • Elaborate long-term strategic plans on operational process.
  • Help operating business to solve issues related to the performance of operation.
  • Collaborate with System Analyst to ensure alignment.
  • Be aware of Product strategy defined by SWE department and ensure that the operating team are able to absorb their related operational impact.
  • Gather information by observing workflows, read company reports and conducting employee interviews (deep-dive), and performing operation in pair.
  • Measure product usage, feature adoptions and resource allocated to operation.
  • Determine appropriate methods to analyze operations, relevant information and data.
  • Being responsible of coordination with potential external partner to evaluate their products.
  • You will physically share your time between Operational department and Software engineering department.

Qualifications

  • You have strong analytical skills and knowledge in operations.
  • You are recognized for your communication skills: you will need to communicate effectively your vision both internally and externally and you will interact with banking professional, engineers and analysts on a daily basis.
  • Fluent in French and English (spoken and written).


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