It Onsite Support

vor 1 Tag


Geneva, Schweiz AXEPTA SA Vollzeit

Offre d'emploi : IT Onsite Support
Lieu : Genève
Contrat : Mission CDI
Disponibilité : Dès que possible
Langue : Anglais impératif

 

Description du poste :


En tant que IT Onsite Support, vous serez responsable de la prise en charge des demandes techniques et de la résolution des incidents sur site pour garantir une continuité optimale des opérations bancaires. Vos missions principales incluent :

  • Assistance et support technique de niveau 1 et 2 pour les utilisateurs
  • Résolution d’incidents matériels et logiciels sur les postes de travail, téléphones, et équipements réseau
  • Configuration, installation et maintenance des équipements IT (PC, imprimantes, téléphones)
  • Suivi des incidents dans les systèmes de ticketing et escalade si nécessaire
  • Collaboration avec les équipes IT pour assurer le bon fonctionnement des infrastructures

Profil recherché :

  • Expérience préalable en support IT sur site, idéalement en environnement bancaire ou financier
  • Excellente maîtrise de l'anglais, à l'écrit comme à l'oral
  • Solides compétences techniques en environnement Windows, bureautique et réseaux
  • Sens du service, rigueur, et capacité à travailler sous pression
  • Excellente communication et aptitude à diagnostiquer et résoudre les problèmes rapidement

Avantages :

  • Opportunité de développer ses compétences dans un environnement bancaire de premier plan
  • Possibilité de prolongation de mission selon les besoins et les performances
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