Client Relation Center Knowledge
vor 3 Wochen
ARE YOU A GOOD MATCH?
You have affinity for luxury.
You have clear understanding of the digital path to purchase.
You are able to understand your environment in order to find new solutions.
Enthusiast, you like to work with different kind of team.
You are structured, rigorous and well-organized.
You speak English fluently.
WHAT ARE OUR EXPECTATIONS?
Within the E-Business Team, reporting to the CRC International Manager, you will be the point of contact between the Maison, the Customer Relationship Centers and the Integration Team for rollout projects. Also, you’ll be the key contact of our Ambassador’s Team regarding CRC systems & process :
-You will ensure and monitor the System tools integration locally and drive change management until and after go-live to maximize users adoption. In parallel, you’ll ensure that Maison’s requirements are met at the Group level. You’ll monitor development, track progress and manage watchpoints.
-You’ll be responsible for CRC analytics performance. You’ll provide call/mail/chat performance feedback & trend data to the CRC manager/regions and monitor the improvement result. You’ll contribute to identify areas improvements in quality of service, needs regarding training for CRC staff and propose actions plans.
-You’ll be in charge of CRC quality process: ensure that all information is properly centralized, assimilated and used by the CRC Ambassadors community.
MORE THAN A 'S AN EXPERIENCE
If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.
THE RECRUITMENT PROCESS
Apply online
If your profile matches our search, you will be contacted by our HR team for an interview. You will meet with the CRC International Manager and then the E-Business Director.
Otherwise, you will receive an email to inform you that your application has not been successful.
-
Client Relation Center Tools
vor 3 Wochen
Geneva, Schweiz Van Cleef & Arpels VollzeitARE YOU A GOOD MATCH? You have experience in Retail or Client Relation Centers (CRC)? You have affinity for luxury? You have good experience with systems like Salesforce? You have already work on retail training strategies? You have clear understanding of the digital path to purchase? You are able to understand your environment in order to find...
-
Marketing & relations clients (H/F) en alternance
vor 3 Wochen
Geneva, Schweiz IPAC Bachelor Factory VollzeitDans le cadre de son , IPAC Bachelor Factory Grand Genève recherche un chargé de marketing & relations clients en alternance . MISSIONS : Création d’outils marketing (signalétique, flyers, affiches, goodies…) en étroite collaboration avec le/la graphiste Coordination de l’ensemble des campagnes et communications Marketing en magasin,...
-
Senior Developer Relations Engineer
vor 3 Wochen
Geneva, Schweiz Mina Foundation VollzeitWe are looking for a talented and motivated Senior Developer Relations Engineer to join Mina Foundation, the non-profit steward of Mina Protocol, the world’s lightest blockchain. This is a chance to join a small, collaborative team to primarily focus on zkApps - Mina Protocol’s ground-breaking applications powered by zero-knowledge. The Developer...
-
Geneva, Schweiz International Labour Organization VollzeitGrade: P4 Vacancy no.: CALL/P/2024/16 Publication date: 10 May 2024 Application deadline (midnight Geneva time): 27 May 2024 Job ID: 11964 Department: GOVERNANCE Organization Unit: GOVERNANCE Location: Geneva Contract type: Fixed Term The ILO is issuing a call for expression of interest for the above position. This is an...
-
Apprentie agente ou apprenti agent relation client
vor 3 Wochen
Geneva, Schweiz Republique et Canton de Geneve VollzeitVotre mission La mission de l'OFPC est de faciliter, par des prestations ad hoc, la gestion individuelle des parcours de formation, l'orientation des jeunes et des adultes, la réussite de la formation scolaire et professionnelle, ainsi que de contribuer à l’évolution d’un système de formation de qualité et améliorer sa lisibilité et sa promotion...
-
Geneva, Schweiz International Labour Organization VollzeitGrade: P4 Vacancy no.: CALL/P/2024/16Publication date: 10 May 2024 Application deadline (midnight Geneva time): 27 May 2024 Job ID: 11964 Department: GOVERNANCE Organization Unit: GOVERNANCE Location: Geneva Contract type: Fixed Term The ILO is issuing a call for expression of interest for the above position. This is an...
-
Client Data Remediation
Vor 2 Tagen
Geneva, Schweiz Lhh VollzeitFor one of our clients a banking company, in Geneva, we are recruiting for a Client Data Remediation who is open-minded and client-oriented, is passionate about his work, who believes in success and has a strong team spirit. Are you looking for you next challenging position? This opportunity is for you Responsibilities : As a Client Data Remediation you...
-
Geneva, Schweiz Republique et Canton de Geneve VollzeitVotre mission L'office cantonal des systèmes d'information et du numérique (OCSIN) élabore et concrétise la de l'administration cantonale ainsi que la politique de sécurité de l'information. L'OCSIN esquisse les contours de la du Conseil d’Etat, visant à faire du canton un acteur important de la transformation de notre société, induite par...
-
Stagiaire Marketing – Expérience clients
Vor 2 Tagen
Geneva, Schweiz fnac VollzeitStagiaire Marketing – Expérience clients Siège social à Satigny Nous recherchons pour notre Siège social à Satigny, un ou une Stagiaire Marketing - Expériences clients à 100%. Vos missions 1.Relation clients •Participation à la gestion de la relation avec les adhérents du Club de fidélité Fnac (ligne whatsApp, chat adhésion,...
-
Client Data Remediation
Vor 3 Tagen
Geneva, Schweiz LHH VollzeitFor one of our clients a banking company, in Geneva, we are recruiting for a Client Data Remediation who is open-minded and client-oriented, is passionate about his work, who believes in success and has a strong team spirit. Are you looking for you next challenging position? This opportunity is for you Responsibilities: As a Client Data Remediation you...
-
Client Data Remediation
Vor 4 Tagen
Geneva, Schweiz LHH VollzeitFor one of our clients a banking company, in Geneva, we are recruiting for a Client Data Remediation who is open-minded and client-oriented, is passionate about his work, who believes in success and has a strong team spirit. Are you looking for you next challenging position? This opportunity is for you Responsibilities: As a Client Data Remediation you...
-
Client Data Remediation
Vor 3 Tagen
Geneva, Schweiz LHH VollzeitFor one of our clients a banking company, in Geneva, we are recruiting for a Client Data Remediation who is open-minded and client-oriented, is passionate about his work, who believes in success and has a strong team spirit. Are you looking for you next challenging position? This opportunity is for youResponsibilities:As a Client Data Remediation you execute...
-
Client Data Remediation
Vor 7 Tagen
Geneva, Schweiz Adecco Human Resources AG VollzeitFor one of our clients a banking company, in Geneva, we are recruiting for a Client Data Remediation who is open-minded and client-oriented, is passionate about his work, who believes in success and has a strong team spirit. Are you looking for you next challenging position? This opportunity is for youResponsibilities:As a Client Data Remediation you execute...
-
Client Advisor
vor 3 Wochen
Geneva, Schweiz Bulgari VollzeitPosition In order to strengthen the team in our prestigious boutique in Geneva, Rue du Rhône, we are recruiting our future Client Advisor Acting as an ambassador of the Maison, you provide exceptional, consistent, and seamless client experience and embody the values of the Maison and sophistication of storytelling. Accountabilities Offer an...
-
Client Advisor
vor 3 Wochen
Geneva, Schweiz Albedis VollzeitINTRODUCTION: Nous accompagnons notre client, maison qui incarne l'excellence et l'audace dans le monde du luxe , dans leur recherche pour leur prestigieuse boutique de Genève un:Sales AdvisorHaute Joaillerie et Horlogerie DESCRIPTION DE LA MISSION: - Vous maîtrisez l'art de la communication, possédez une présence raffinée et une connaissance...
-
Chargé(e) de relations publiques
vor 3 Wochen
Geneva, Schweiz Tunon VollzeitChargé(e) de relations publiques Référence : Etablissement : Genève Domaine : Type de poste : Type de contrat : Stage Secteur : Localisation : Genève Dans le cadre de notre Formation , notre École Tunon Genève recherche pour l’une de nos entreprises partenaires : Un(e)...
-
Client Data Engineer
vor 3 Wochen
Geneva, Schweiz Richemont VollzeitClient Data Engineer (H/F) Permanent contract based in Geneva, to be filled asap. Do you match the profile? Proficiency in SQL & Python programming Proficiency using Airflow Experience building CI/CD pipelines Experience using Kubernetees to deploy containerized applications Experience building data models, usage of dbt is a...
-
Future Opportunities
vor 4 Wochen
Geneva, Schweiz Burberry Limited VollzeitBurberry is always on the lookout for Client Advisor to join our team in our store in Geneva. In this role you will build relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client Advisor will inspire our clients by conveying passion for...
-
Future Opportunities
vor 3 Wochen
Geneva, Schweiz Burberry Limited VollzeitBurberry is always on the lookout for Client Advisor to join our team in our store in Geneva. In this role you will build relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client Advisor will inspire our clients by conveying passion for...
-
Global Media Relations
vor 3 Wochen
Geneva, Schweiz MSC CRUISES VollzeitJOB PURPOSE Based in the Company’s headquarters in Geneva, Switzerland, the Global Media Relations & Brand PR Senior Specialist will support the delivery of the team’s strategy and market management, working in close collaboration with Marketing, Product departments and country-specific PR teams worldwide. Reporting into the Head of Global Media...