Aktuelle Jobs im Zusammenhang mit JAPAN - Japanese Speaking Explorer Staff - Basel - Viking


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Viking is seeking a highly skilled and experienced Japanese speaking Explorer Staff to join our Hotel Administration team on our Ocean vessels. As a key member of our team, you will provide exceptional front-desk service to our guests, ensuring their satisfaction and promoting shore excursions at various ports of call.Key Responsibilities:Ensure guest...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    About VikingViking is a leading provider of destination-focused voyages on oceans, rivers, and lakes around the world. Founded in 1997, the company has earned over 250 awards, including being rated #1 for Rivers, #1 for Oceans, and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure.Role OverviewThe Explorers...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    About VikingViking is a leading provider of destination-focused voyages on oceans, rivers, and lakes around the world. Founded in 1997, the company has earned over 250 awards, including being rated #1 for Rivers, #1 for Oceans, and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure.Role OverviewAs a member...


  • Basel, Schweiz Viking Vollzeit

    Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...


  • Basel, Schweiz Viking Vollzeit

    Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...


  • Basel, Schweiz Viking Vollzeit

    Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.Viking has more than 250 awards to its name, including being rated...


  • Basel, Schweiz Viking Vollzeit

    Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...


  • Basel, Schweiz Viking Vollzeit

    Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...


  • Basel, Schweiz Viking Vollzeit

    Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...


  • Basel, Schweiz Viking Vollzeit

    Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...


  • Basel, Schweiz Viking Vollzeit

    Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...


  • Basel, Schweiz Viking Vollzeit

    Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...


  • Basel, Schweiz Viking Vollzeit

    Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...


  • Basel, Schweiz Viking Vollzeit

    Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    About the RoleViking is seeking a highly skilled and experienced Chef de Cuisine to join our team. As a key member of our culinary team, you will be responsible for overseeing the smooth operation of our galley, ensuring the highest standards of food quality and presentation, and providing exceptional service to our guests.Key ResponsibilitiesSupervise and...


  • Basel, Schweiz Viking Vollzeit

    Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...


  • Basel, Schweiz Viking Vollzeit

    Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being...

  • Restaurant Manager

    Vor 5 Tagen


    Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Restaurant Manager Job DescriptionViking is seeking a highly skilled Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for ensuring the efficient operation of our restaurants and maintaining high standards of quality, productivity, and guest service.Key Responsibilities:Implement and maintain all service standards as...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    About the RoleViking is seeking a highly skilled and experienced Sous Chef to join our culinary team. As a Sous Chef, you will play a key role in ensuring the smooth operation of our galley, providing exceptional food quality and service to our guests.Key ResponsibilitiesAssist the Executive Chef in overseeing the galley operation, ensuring safe and quality...

  • Executive Chef

    Vor 6 Tagen


    Basel, Basel-Stadt, Schweiz Viking Vollzeit

    About the RoleViking is seeking a highly skilled Executive Chef to join our Galley team on our Ocean vessels. As a key member of our culinary team, you will be responsible for ensuring the efficient operations of all food production areas, analyzing food production quality and cost, and maintaining high standards of quality and presentation.Key...

JAPAN - Japanese Speaking Explorer Staff

vor 4 Monaten


Basel, Schweiz Viking Vollzeit

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

ROLE OVERVIEW

Part of our Hotel Administration team on our Ocean vessels, the Explorers Staff provide guests with a friendly, personalized front-desk service to ensure guest satisfaction and promotes, sells and dispatches shore excursions offered at various ports of call. The Explorers Staff reports to Senior Receptionist, Guest Services Manager, Shore Excursions Manager and Associate General Manager.

WHAT YOU WILL DO ON BOARD

Ensure that guest concerns received at the Explorers Desk are settled according to Viking’s STAR Service Standards; receive and inventory lost and found items according to company policies and procedures; prepare the berthing list, guest list, cocktail invitations, gift orders and special orders from the ship’s management to guests. Process all guests at embarkation/registration according to the Viking’s relevant Standard Operating Procedures. This includes check-in, collecting passports and other documents. Maintain a working cash float, collect payments, and register credit cards, for processing. Assist with tour dispatch and execution; regularly escort guests on shore excursions to monitor the quality of tours and to ensure that a high standard of product and port knowledge is maintained. Become knowledgeable about itinerary-related ports of call, shore excursions and all shipboard activities. Follow up with guest’s concerns involving the hotel department in order to reach guest satisfaction. Register all guest interaction in feedback log tool. Ensure that guest concerns received at the Explorers Desk are settled accordingly. Undertake concierge duties such as booking restaurants and other activities onboard and ashore.


WHY JOIN VIKING? 

Elevate Your Career 
Regardless of where you are on your career journey, Viking can help you in reaching new destinations with: 

Paid training program in skills and approach to premium hospitality services  On-the-job coaching to help you advance rapidly A lifelong network of hospitality professionals from many different countries  Internal transfer opportunities to River, Ocean and Expedition ships 
 

On board our ship 

Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members  Crew cabins with only 2 berths (you will have one roommate).  Travel to/from the ship provided by Viking  Crew-only deck, dedicated recreational spaces and activities  Access to use the guest fitness center during certain hours 
 

Employee benefits 

Referral program  Loyalty bonuses  Tax-free salary
 

ABOUT YOU

A required minimum of one year’s experience in a front of house role at a premium brand hotel or resort. Shipboard experience is preferred. Fluent in Japanese and English - must be able to address any kind of information in an adequate manner with excellent oral and written Japanese and English communication skills – the ability to speak an additional language is an advantage. Guest-focused, service-oriented, positive personality, flexible, stress resistant, committed team player and exceptional work ethic is required; must demonstrate the ability to work independently. Ability to handle difficult guests and/or situations with grace, professionalism and rational thinking and the ability to present adequate solutions. Strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems; must demonstrate excellent management and organizational skills; experience in cash handling and foreign currency exchange is required.


APPLICATION AND JOB RELEVANT INFORMATION
Our roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times. Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company. For further information, please contact our recruiting team.


DISCLAIMER
As part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.