Sales and Office Support

Vor 5 Tagen

Zürich, Schweiz Infront Vollzeit

About the Role

As a Sales and Office Support at Infront-Assetmax, you will play a crucial role in both administrative and sales functions. Your responsibilities will include supporting the sales team, creating contracts, and managing client onboarding, with a strong focus on our Swiss entities and client base. Your efforts will also help streamline the administrative tasks for our Swiss sales team and office, ensuring a seamless internal workflow and enhancing the overall customer experience in Switzerland.

Your responsibilities include

Create and manage contracts for multiple Infront products and maintain central documentation. Create and manage invoices. Support the Swiss Sales and Account Management teams with various tasks, including customer migrations and addressing complaints or concerns. Oversee technical onboarding, changes, and offboarding for multiple Infront products, with a focus on PM and terminals. Extend interfaces for Swiss PM customers. Maintain CRM data, including accounts, contacts, and won deals. Perform regular quality checks and data updates. Drive process improvements by reviewing and adapting existing procedures to enhance efficiency. Preparing correspondence across various areas, including contract delivery, orders, customer requests, and general communication with customers and suppliers. As well as handling incoming customer inquiries via phone, mail, and email. Create customer letters for purposes such as price increases and gift sending. Open and distribute daily mail, empty mailboxes, scan and forward documents to relevant departments (HR, Finance, Data Management, etc.). Order office materials, organize repairs, manage mail postings, and coordinate events and handle deliveries. You will work very closely with the local Management team.

Who you are

Experienced in office administration or sales support  You have can-do attitude towards challenges. Professional experience in a similar role Excellent communication and organizational skills Strong teamwork capabilities Solution-oriented with a customer-centric focus Business fluency in German and English High technical understanding and aptitude Proficiency in MS Office, particularly Excel and Word

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