Sales and Office Support

vor 1 Woche

Zürich, Schweiz vwd Vereinigte Wirtschaftsdienste GmbH Vollzeit

At the end of 2022, Assetmax embarked on an exciting new chapter as it was acquired by Infront, a prominent European wealth-tech company. This acquisition promised to enhance Assetmax's capabilities and reach, marking a significant milestone in its journey.

With nearly 500 team members representing over 30 nationalities, we are proud to foster a culture of diversity and inclusion. We encourage individuals of all backgrounds to apply and be part of our team.

About the Role

As a Sales and Office Support at Infront-Assetmax, you will play a crucial role in both administrative and sales functions. Your responsibilities will include supporting the sales team, creating contracts, and managing client onboarding, with a strong focus on our Swiss entities and client base. Your efforts will help streamline the administrative tasks for our Swiss sales team and office, ensuring a seamless internal workflow and enhancing the overall customer experience in Switzerland.

Your responsibilities include:

  1. Create and manage contracts for multiple Infront products and maintain central documentation.
  2. Create and manage invoices.
  3. Support the Swiss Sales and Account Management teams with various tasks, including customer migrations and addressing complaints or concerns.
  4. Oversee technical onboarding, changes, and offboarding for multiple Infront products, focusing on PM and terminals.
  5. Maintain CRM data, including accounts, contacts, and won deals. Perform regular quality checks and data updates.
  6. Drive process improvements by reviewing and adapting existing procedures to enhance efficiency.
  7. Prepare correspondence across various areas, including contract delivery, orders, customer requests, and general communication with customers and suppliers.
  8. Handle incoming customer inquiries via phone, mail, and email.
  9. Create customer letters for purposes such as price increases and gift sending.
  10. Open and distribute daily mail, empty mailboxes, scan and forward documents to relevant departments (HR, Finance, Data Management, etc.).
  11. Order office materials, organize repairs, manage mail postings, coordinate events, and handle deliveries.
  12. Work closely with the local Management team.
Who you are
  1. Experienced in office administration or sales support.
  2. Can-do attitude towards challenges.
  3. Professional experience in a similar role.
  4. Excellent communication and organizational skills.
  5. Strong teamwork capabilities.
  6. Solution-oriented with a customer-centric focus.
  7. Business fluency in German and English.
  8. High technical understanding and aptitude.
  9. Proficiency in MS Office, particularly Excel and Word.
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