Associate Manager, Retail Franchise Network

vor 2 Monaten

Geneva, Schweiz RETAIL Experts Vollzeit
Job Description


For one of the leading Luxury watch & jewellery houses with offices in Geneva, we are currently seeking their future Assistant Manager contributing in overseeing the worldwide Franchise Retail network of the Brand.

 

MISSION
 

  • Increase the sales and operational excellence of the brand Franchise Boutiques worldwide by deploying various commercial initiatives & sharing the internal retail best practices.
  • Support on all marketing, sales and back-office work involving Franchise Boutiques.
  • Engage in any sales or promotional missions when needed, including extensive business travels centered around events and Boutique activities.

 

ABOUT US


RETAIL Experts is the leading Luxury Recruitment Experts in Switzerland, operating locally and internationally. We specialise in Luxury Retail, Wholesale and e-Tailing, addressing the recruitment needs of companies active in Luxury and Premium Consumer Goods, covering all professions, from junior associates to senior executives, providing Permanent as well as Interim placement solutions.

 

POSITION


Sales Supervision

  • Ensure the achievement or over achievement of the global Franchise Boutique objectives, in close collaboration with the Global Franchise Boutique Director.
  • Contribute to achieving sales goals of Franchise Boutique partners, through specific missions or assignments at the POS, by extensive travels.
  • Set targets with management on collections and monitor achievement.
  • Assist in monitoring the Franchise Boutique core product range coverage implementation and replenishment in close collaboration with the sales managers worldwide.
  • Interact with key Franchise Boutiques to share information, initiate sales activities, plan events, etc. 

 

Sales Training

  • Develop and deploy tools for Franchise Boutiques and share them with the corporate trainers around the world. Ensure the necessary follow-up to guarantee a lasting impact.
  • Play a key role in organizing Franchise Boutique seminars in collaboration with other HQ colleagues.
  • Work closely with HQ Watch & Jewellery teams.
  • Support the Franchise Boutique sales associates and strengthen their selling skills.
  • Keep all Franchise Boutique best practices up-to-date and accurate.
  • Identify specific training needs within the network.

 

Events & Exhibitions

  • Participate at all major exhibitions to contribute in generating sales (incl. Watches & Wonders, Pre-W&W, major international events, etc.).
  • Finalize all Franchise Boutique presentations prepared before partners’ visits at HQ.
  • Supervise the implementation and success of travel collections geared to support our key Franchise Boutiques.
  • Create & collect post event reports for all Franchise Boutique events & exhibitions, to be shared internally as best practice.

 

Subsidiaries & HQ Support

  • Monitor Franchise Boutique visual merchandising (either via POS/market visits or from the office via mail exchanges with the sales & marketing teams at HQ or in the subsidiaries).
  • Play a key role in supporting sales of the subsidiaries when organizing events with their key Franchise Boutiques.
  • Play a key role in supporting the preparation of collections for major international events like Doha & Bahrain Jewellery fairs.  
  • Work hand-in-hand with the subsidiaries and the client experience coordinator to organize and lead various HQ factory Manufacture visits every year.
  • Prepare a quarterly global boutique report dedicated to Brand Franchise Boutiques.

 

KPI’s

  • Achievement of Franchise Boutiques sales targets per region and per collection.
  • Preparation and attendance of set number of Franchise Boutique events every year
  • Achievement of goals set for assigned missions each year, e.g. direct sales generated, etc.  

 

 

PROFILE


  • Proven track record of Luxury retail experience (possibly both Instore and at HQ)
  • University degree or higher education, e.g. in watchmaking or similar
  • Watch & Jewellery training & sales experience (minimum 2 years)
  • Proficiency in English and French a must. German, Arabic or Asian language skills would be an advantage
  • Excellent skills with Ms Office, especially MsExcel and MsPowerpoint
  • Strong interest in watchmaking & jewellery, and good knowledge of the industry
  • Strong analytical / financial skills
  • Ability to work as part of a team and connect across the organisation
  • Flexibility on daily tasks, with the ability to prioritize
  • Strong communication/presentation and organisational skills
  • Self-driven and creative at finding solutions and improving existing processes
  • Ability and power to ‘close’ sales in different cultural environments.
  • Keep an elegant appearance at all time
  • Up to 25% estimated travel time (worlwide)

 

Joining our client’s will not only offer you an amazing career opportunity, it will also allow you to shape the future of our client’s Franchise Boutique network globally, while instilling the teams with best practices and Savoir-Faire in today’s Retail space.

Be the driving force of this strongly evolving business at our client’s by submitting your application online with the usual documents.



Requirements
For one of the leading Luxury watch & jewellery houses with offices in Geneva, we are currently seeking their future Assistant Manager contributing in overseeing the worldwide Franchise Retail network of the Brand. MISSION Increase the sales and operational excellence of the brand Franchise Boutiques worldwide by deploying various commercial initiatives & sharing the internal retail best practices. Support on all marketing, sales and back-office work involving Franchise Boutiques. Engage in any sales or promotional missions when needed, including extensive business travels centered around events and Boutique activities. ABOUT US RETAIL Experts is the leading Luxury Recruitment Experts in Switzerland, operating locally and internationally. We specialise in Luxury Retail, Wholesale and e-Tailing, addressing the recruitment needs of companies active in Luxury and Premium Consumer Goods, covering all professions, from junior associates to senior executives, providing Permanent as well as Interim placement solutions. POSITION Sales Supervision Ensure the achievement or over achievement of the global Franchise Boutique objectives, in close collaboration with the Global Franchise Boutique Director. Contribute to achieving sales goals of Franchise Boutique partners, through specific missions or assignments at the POS, by extensive travels. Set targets with management on collections and monitor achievement. Assist in monitoring the Franchise Boutique core product range coverage implementation and replenishment in close collaboration with the sales managers worldwide. Interact with key Franchise Boutiques to share information, initiate sales activities, plan events, etc. Sales Training Develop and deploy tools for Franchise Boutiques and share them with the corporate trainers around the world. Ensure the necessary follow-up to guarantee a lasting impact. Play a key role in organizing Franchise Boutique seminars in collaboration with other HQ colleagues. Work closely with HQ Watch & Jewellery teams. Support the Franchise Boutique sales associates and strengthen their selling skills. Keep all Franchise Boutique best practices up-to-date and accurate. Identify specific training needs within the network. Events & Exhibitions Participate at all major exhibitions to contribute in generating sales (incl. Watches & Wonders, Pre-W&W, major international events, etc.). Finalize all Franchise Boutique presentations prepared before partners’ visits at HQ. Supervise the implementation and success of travel collections geared to support our key Franchise Boutiques. Create & collect post event reports for all Franchise Boutique events & exhibitions, to be shared internally as best practice. Subsidiaries & HQ Support Monitor Franchise Boutique visual merchandising (either via POS/market visits or from the office via mail exchanges with the sales & marketing teams at HQ or in the subsidiaries). Play a key role in supporting sales of the subsidiaries when organizing events with their key Franchise Boutiques. Play a key role in supporting the preparation of collections for major international events like Doha & Bahrain Jewellery fairs. Work hand-in-hand with the subsidiaries and the client experience coordinator to organize and lead various HQ factory Manufacture visits every year. Prepare a quarterly global boutique report dedicated to Brand Franchise Boutiques. KPI’s Achievement of Franchise Boutiques sales targets per region and per collection. Preparation and attendance of set number of Franchise Boutique events every year Achievement of goals set for assigned missions each year, e.g. direct sales generated, etc. PROFILE Proven track record of Luxury retail experience (possibly both Instore and at HQ) University degree or higher education, e.g. in watchmaking or similar Watch & Jewellery training & sales experience (minimum 2 years) Proficiency in English and French a must. German, Arabic or Asian language skills would be an advantage Excellent skills with Ms Office, especially MsExcel and MsPowerpoint Strong interest in watchmaking & jewellery, and good knowledge of the industry Strong analytical / financial skills Ability to work as part of a team and connect across the organisation Flexibility on daily tasks, with the ability to prioritize Strong communication/presentation and organisational skills Self-driven and creative at finding solutions and improving existing processes Ability and power to ‘close’ sales in different cultural environments. Keep an elegant appearance at all time Up to 25% estimated travel time (worlwide) Joining our client’s will not only offer you an amazing career opportunity, it will also allow you to shape the future of our client’s Franchise Boutique network globally, while instilling the teams with best practices and Savoir-Faire in today’s Retail space. Be the driving force of this strongly evolving business at our client’s

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