Business Analyst

S-PRO is an international Digital Innovation & Software Engineering company headquartered in Zürich. We specialize in serving fast-growing businesses and enterprises across Finance, Energy, Manufacturing, and Healthcare sectors. Leveraging our industry knowledge and technical expertise in AI/ML, Blockchain, Cloud, Web, and Mobile technologies, we develop innovative digital solutions that generate sustainable business value and enhance our clients' competitiveness in an ever-evolving digital landscape.Position OverviewWe are looking for a Business Analyst to support our team in identifying client needs, defining project scopes, and crafting tailored software solutions. In this role, you will collaborate with stakeholders, conduct discovery sessions, and translate business requirements into actionable proposals. You will work closely with technical teams to ensure feasibility and assist in creating high-quality presentations, proposals, and cost estimates. The ideal candidate has a strong background in IT outsourcing, consulting, software development, and pre-sales processes, along with excellent analytical and communication skills.Responsibilities:Work closely with the sales team to understand client needs and craft tailored solutions.Conduct discovery sessions with clients to gather business and technical requirements.Translate business needs into high-level solution concepts, scope documents, and feature lists.Develop presentations, proposals, cost estimates, and technical documentation for clients.Collaborate with technical teams (developers, solution architects) to define the best approach for each project.Assist in creating Proof of Concepts (PoC) or prototypes when required.Identify upselling and cross-selling opportunities based on client needs.Requirements:Core Skills:4+ years of experience as a Business Analyst, with at least 2+ years in a pre-sales role or as a ConsultantStrong understanding of IT outsourcing, software development lifecycle (SDLC), and delivery models (Agile, Scrum, Waterfall).Experience working with enterprise clients and custom software development projects in industries such as FinTech and AI.Proven experience in gathering and analyzing client requirements, preparing proposals, and assisting in the sales process.Strong ability to define project scope, functional requirements, and business objectives.Understanding of API integrations, cloud solutions, and software architectures (would be a plus).Proficiency in diagramming tools (e.g., BPMN, UML, Figma, Miro).High proficiency in PowerPoint/Google Slides for presentations and Excel/Google Sheets for data analysis and reporting.Ability to estimate timeframes, costs, and resource needs for projectsCommunication & Soft Skills:Exceptional communication and presentation skills for client interactions.Ability to simplify complex technical concepts for non-technical stakeholders.Strong negotiation and stakeholder management skills.Proactive, detail-oriented, and capable of working independently in a fast-paced environment.English and German Level C1 at least.What we offer:Long team focus: we create an environment of transparent communication, and minimal bureaucracy, which leads to long-term relationships.Development of niche expertise: we are working in several niches, such as FinTech, healthcare, and logistics. Therefore, our employees can develop their own expertise in these domains.Continuous learning: we create employee development plans / personal roadmaps /quick promotion processes.Internal career development: 80% of our current executives were promoted to those positions within S-PRO. We encourage initiative. If a person wants to set new challenges and grow, we will definitely support them.Benefits and perks:Flexible schedule.Remote work model.Paid vacations.Paid Sick-leaves.Paid State holidays.