Remote Customer Support Reps

Company DescriptionAt OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship.Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners.Job DescriptionWe are seeking dedicated individuals to join our dynamic team remotely as Remote Customer Support Reps. This global opportunity is designed to be accessible to everyone, including skilled and unskilled professionals, freelancers, stay-at-home moms and dads, and the physically challenged.Position Overview:As a Remote Customer Support Reps, you will play a vital role in managing and optimizing the company's accounts receivable processes. Your contributions will ensure timely and accurate invoicing, collections, and reconciliation, while fostering positive relationships with clients and internal teams.Key Responsibilities:Invoice Management: Prepare, issue, and track accurate invoices for clients.Payment Oversight: Monitor and manage incoming payments, ensuring proper allocation and reconciliation.Collections: Proactively follow up on overdue accounts and collaborate with clients to resolve payment delays.Account Reconciliation: Regularly reconcile accounts receivable ledgers to ensure accuracy and compliance.Reporting: Generate detailed financial reports, highlighting key metrics and trends.Client Communication: Serve as the main point of contact for customer inquiries related to billing and payments.Process Improvement: Identify opportunities to streamline accounts receivable processes and implement best practices.Who Can Apply:This opportunity is open to individuals from all walks of life, including:Skilled professionals with accounts receivable or finance experience.Unskilled individuals looking for a chance to develop their skills.Stay-at-home moms and dads seeking flexible, remote work opportunities.Physically challenged individuals who bring unique perspectives and talents.Qualifications:Experience: While prior experience in accounts receivable or a related field is preferred, it is not mandatory. Training and support will be provided.Technical Skills: Basic proficiency with accounting software and Microsoft Excel is a plus.Communication: Strong verbal and written communication skills to interact effectively with clients and teams.Detail-Oriented: Exceptional attention to detail and accuracy in financial records.Problem-Solving: Ability to resolve billing issues and customer concerns efficiently.Adaptability: Comfortable working independently in a remote and multicultural environment.Why OranjeBor Energie BV?Flexible work-from-home opportunity accessible to a global audience.A diverse and inclusive workplace that values collaboration and individuality.Competitive compensation and potential for future growth within the company.How to Apply:If you're ready to embrace this exciting opportunity and contribute to a supportive and inclusive work environment, we'd love to hear from you Please submit your resume and a brief cover letter to [[email protected]] for more information.QualificationsQualifications:Experience: While prior experience in accounts receivable or a related field is preferred, it is not mandatory. Training and support will be provided.Technical Skills: Basic proficiency with accounting software and Microsoft Excel is a plus.Communication: Strong verbal and written communication skills to interact effectively with clients and teams.Detail-Oriented: Exceptional attention to detail and accuracy in financial records.Problem-Solving: Ability to resolve billing issues and customer concerns efficiently.Adaptability: Comfortable working independently in a remote and multicultural environment.Additional InformationIf you are passionate about delivering exceptional customer service, including collections, and thrive in a remote work environment, we would love to hear from you. Please submit your resume and cover letter