Customer Relations Representative
vor 21 Stunden
Join a dynamic software development environment as a part-time remote Customer Relations Representative. In this role, you will be the primary point of contact for customers, ensuring their inquiries are addressed promptly and their issues are resolved efficiently. You will play a key part in maintaining high levels of customer satisfaction and supporting the continuous improvement of products and services. This position is ideal for individuals who excel in communication, thrive in remote settings, and have a keen interest in the software industry.ResponsibilitiesRespond to customer inquiries via email, chat, and phone in a timely and professional mannerResolve customer issues, escalating complex cases as neededDocument customer interactions and feedback to inform product and service improvementsMaintain accurate records of support cases and resolutionsCollaborate with internal teams to address recurring issues and enhance customer experienceProactively follow up with customers to ensure satisfaction and gather additional feedbackStay updated on company products, services, and industry trendsSkills And RequirementsBachelor's degree requiredFluency in English, both written and spokenStrong interpersonal and communication skillsProven ability to work independently and manage time effectively in a remote settingExperience in customer service, preferably within the software development or IT sectorFamiliarity with support ticketing systems and CRM tools is advantageousDetail-oriented with strong organizational skillsAbility to handle sensitive information with discretionProactive problem-solving attitude and a commitment to delivering excellent serviceAbout TwineTwine is a leading freelance marketplace connecting top freelancers, consultants, and contractors with companies needing creative and tech expertise. Trusted by Fortune 500 companies and innovative startups alike, Twine enables companies to scale their teams globally.Our MissionTwine's mission is to empower creators and businesses to thrive in an AI-driven, freelance-first world.
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Customer Service Representative
vor 20 Stunden
Eastern Switzerland DP World VollzeitDescriptionWir suchen für unseren Standort in Frenkendorf, bei Basel, zeitnah eine/n Customer Service Representative (m/w/d)Ihre Aufgaben:Ansprechpartner:in für Kundenanfragen zu Transportleistungen, Containerverfügbarkeit, Ladezeiten und FrachtunterlagenBearbeitung von Kundenanfragen per Telefon, E-Mail oder Online-PortalenAnnahme und Erfassung von...
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Customer Support Representative
vor 20 Stunden
Eastern Switzerland Cross Border Talents VollzeitAre you fluent in German (C1/C2) and confident in English (B2 or higher)? Would you love to grow your career while living in one of Europes most beautiful and sunny countries?We're looking for a dedicated Bilingual Customer Support Representative to join our international team working fully remotely from anywhere in Greece. This is more than just a job it's...
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Sales Development Representative
vor 1 Woche
switzerland Snaphunt VollzeitThe Role: As a Sales Development Representative, you will be responsible for: Identifying key companies within the assigned region and key people within the target accounts with the Market Research team. Actively searching and prospecting new potential clients. Generating sales appointments and managing sales pipeline (e.g. generate emails for...
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Customer Success Manager
vor 21 Stunden
Switzerland Infinity Geo Solutions(IGS)Pvt. VollzeitCustomer Success Manager – SwitzerlandLocation:Zurich / Geneva / Basel / Lausanne, Switzerland (Hybrid or On-site)Department:Customer Success / Client Services / Account ManagementEmployment Type:Full-timeReports to:Head of Customer Success / Director of Client ExperienceAbout the RoleWe are seeking a proactive and relationship-drivenCustomer Success...
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Sales Development Representative
vor 20 Stunden
Switzerland Huzzle VollzeitAbout HuzzleAt Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where...
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Customer Success Manager
vor 21 Stunden
Switzerland Boltyn VollzeitCustomer Success Manager – SwitzerlandLocation:Zurich / Geneva / Basel, Switzerland (Hybrid or On-site)Department:Customer Success / Account Management / OperationsEmployment Type:Full-timeReports to:Head of Customer Success / Director of OperationsAbout the RoleWe are seeking a proactive and customer-focusedCustomer Success Managerto build strong client...
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Client Service Representative
vor 20 Stunden
Eastern Switzerland Banking Talent Academy VollzeitCompany DescriptionUm das Bankwesen neu zu erfinden, braucht es mehr als nur fachliche Kompetenz. Wir bringen unsere Unterschiede ein, indem wir zusammen denken, diskutieren, programmieren, entwickeln, testen und lernen... und jeden Schritt gemeinsam feiern. Sind Sie inspiriert? Kommen Sie zu Swissquote und entfalten Sie Ihr PotenzialWir sind der Schweizer...
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Client Service Representative
vor 2 Wochen
Zürichstrasse , Dübendorf, Switzerland Banking Talent Academy VollzeitCompany Description Um das Bankwesen neu zu erfinden, braucht es mehr als nur fachliche Kompetenz. Wir bringen unsere Unterschiede ein, indem wir zusammen denken, diskutieren, programmieren, entwickeln, testen und lernen... und jeden Schritt gemeinsam feiern. Sind Sie inspiriert? Kommen Sie zu Swissquote und entfalten Sie Ihr PotenzialWir sind der Schweizer...
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Customer Support Specialist
vor 20 Stunden
Eastern Switzerland Cbtalents VollzeitExciting Multilingual Roles in Customer Support & Content Moderation Portugal (Remote & On-Site Options)We are currently recruiting fluent speakers of German, Italian, French, Dutch, or Danish for a range of international opportunities based in Portugal. Whether you prefer to work remotely or thrive in an office setting, we have multiple positions available...
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Business Development Representative
vor 20 Stunden
Eastern Switzerland Open Systems AG VollzeitAre you a dynamic BDR/SDR with a hunter mindset, ready to conquer the networking security market? This opportunity is made for youBusiness Development Representative (German Speaker)Your MissionAs a Business Development Representative at Open Systems, you will be the driving force behind generating new business opportunities within the German mid-market...
