Revenue Operations Manager

About grape:Our entrepreneurial spirit drives us in what we do and what we are passionate about. Our mission is to become the premier health partner in the insurance business. Recognising the need for innovation in the traditional employee insurance model we are set to revolutionize the employee insurance industry. We help companies support people before and after they get sick and to make more of their time. Our insurance solutions reduce monotonous and manual work for employees, doctors, HR & payroll managers. As we strive to lead a technology-driven transformation, we put employees first.At grape we pride ourselves on our people and our culture. We continue to grow fast and that's where you come in. Our team is dynamic, diverse and full of creative ideas. Want to join? We can't wait to get to know youAs a Revenue Operations Manager you'll define, develop, and implement automated processes, tools, and systems that enable our Distribution Team—including Sales, Marketing, and Customer Success—to operate more efficiently and effectively. You will be owning insights and workflows that will inform the Distribution department to sharpen their forecasting, identify risks and boost efficiency in the distribution department. This is a highly cross-functional role that blends process design, automation, analytics, and collaboration.What you will do:Process OptimizationRedesign and streamline existing processes to ensure scalability and eliminate manual work. Ensure all processes are optimized for automation and aligned across the Distribution team.Define and implement new processes that drive operational efficiency and business goals.Build and maintain dashboards and reports on Hubspot and Tableau. Turn data into actionable insights, showcasting pipeline trends and boosting sales.Enable teams to operate with data-driven insights and scalable infrastructure.Cross-functional CollaborationCollaborate with Sales, Marketing, and Customer Success, ensuring smooth and efficient collaboration across the customer journey regarding handovers between the teams, deal transition and KPIs.Partner with key stakeholders in the Distribution team to identify bottlenecks, automation opportunities, and process improvements.Support cross-team initiatives that enhance productivity and data transparency.Tender ManagementOversee the process of tenders, ensuring deadlines are met and requirements are accurately addressedCollaborate closely with sales, marketing, product and legal to gather necessary information and tailor tender submission to meet quality standardsWhat you'll need:Bachelor's degree in Business, Marketing or a related fieldExperience in Sales or Business Development of 2+ yearsProven experience in defining and implementing back-office sales processes, tool implementation and automation preferably in a SAASStrong written and verbal communication skills in German and EnglishAbility to effectively present and engage with cross-functional teamsStrong analytical skills to translate data into actionable insights that improve sales effectivenessOrganizational skills, with the ability to work independentlyAbility to adapt to a fast-paced, dynamic environment and find solutions to challenges faced by the sales team together with the team leadWhat we offer in return:Empowering workplace:Join a passionate team and an empowering workplace where you are given the ownership, tools, and support to make decisions and take initiative. Together we grow and build innovative solutions.Hybrid Setup:Enjoy the flexibility of our hybrid work schedule, with the freedom to work remotely or from our office in Zurich. On Thursdays, our team day, we meet together in our Zurich office.Home Office Stipend:To enable our hybrid setup, we allocate a one-off CHF 200.- home office budget to help you set up your dream workspace in the comfort of your own home.Internet Allowance:We give you a monthly internet allowance to help cover your internet costs at home and enable you to work seamlessly from your home office.Flexible Working Time:You can distribute your working hours the way you want to.Learning Budget:We support you in improving your skills, acquiring new knowledge and advancing your career. We also allocate a CHF 1'500.- budget annuallyWell-being:Work-life balance is important to us and we foster a supportive work environment. We support you with mental health sessions and offer discounts to keep you happy & healthy.Team Events:Every month we gather for fun and engaging events where we can connect and bond with our colleagues and our teams.Team Retreats:Twice a year we travel somewhere nice to bond with our colleagues.Travel & Commute:We will cover your SBB half fare card, so we can spend some time together in the office.Paid Vacation:You get 5 weeks (25 days) of paid vacation every year and 2 additional days of paid vacation to compensate for canton-related holidays, religious holidays, birthdays, etc. The total amount of paid vacation days per year is 27 days.Wellness Budget:Health & well-being looks different for everyone. You can optimize your wellness budget to best fit your needs.Parental & Adoptive Leave:We offer additional time off to support employees who are balancing family and work time in the most crucial stages of family life.Digital Nomad:For every 3 years of employment, you can work for an extended period of time from anywhere in the world (location subject to review). Our Recruitment ProcessWe place particular emphasis on four areas when making our selection decision: professional and technical skills, mindset & values. We evaluate these through the following steps:Step 1 - Your MotivationTo get to know you better, we invite you to a 30-minute motivational interview with our Talent Acquisition Team.Step 2 - Role FitIn the first interview, we assess how well your qualifications and skills align with the role requirements. This discussion will take place with your Hiring Manager.Step 3 - Case StudyFor roles with higher technical demands, we will invite you to complete a case study or technical assessment. This allows us to better evaluate your specific skills and problem-solving abilities.Step 4 - Our Culture ConnectThroughout the interview process, you'll gain insight into our company culture, and we'll explore how your values and mindset align with our ways of working. The final interview will offer a deeper look into this connection, along with broader discussions about the role and our vision.Our diverse experiences, perspectives, and voices make us the company we are, and we would love to learn more about youWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.