Technical Support Engineer

vor 2 Wochen

Bern, Bern, Schweiz Nicoll Curtin Vollzeit CHF 65'000 - CHF 85'000 pro Jahr

We are looking for a motivated and skilled
Support Engineer
to join our client's team. In this role, you will be the first point of contact for IT managers or end users providing high-quality support and acting as a key representative for their needs. You will be responsible for quickly and accurately recording user issues and handling both 1st and 2nd level support requests.

Key Responsibilities:

  • Provide efficient 1st and 2nd level support, resolving issues and managing requests
  • Assist in managing user and computer accounts, including account creation, workstation setups, and access rights allocation
  • Provide application administration and support, ensuring smooth IT operations for end users

Requirements:

  • Experience in 1st and 2nd level support
  • Strong knowledge of Microsoft technologies, including Windows operating systems
  • Familiarity with other technologies such as Active Directory, Exchange Server, M365, Azure and Network
  • Fluent in both German and English
  • Driving licence Cat. B

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