Roaming Network Support Engineer

Vor 5 Tagen

Bern, Bern, Schweiz Experis Switzerland Vollzeit

Main Responsibilities:

  • Provide technical support to international mobile network operator customers using  IPX and Roaming Hub services.
  • Handle customer inquiries, perform troubleshooting, and deliver detailed service performance analyses and reports.
  • Conduct service testing, validation, and comprehensive documentation of customer integrations.
  • Monitor international network infrastructure, including SS7, Diameter, and GRX, as well as service systems such as STPs, DRAs, and the Roaming Hub.
  • Participate in a 24/7 on-call rotation to ensure timely emergency support and service continuity.

Your Profile:

  • Hands-on experience with
    SS7, Diameter, GTP, and DNS protocols, as well as roaming technologies.
  • Technical education in telecommunications or related field, with a solid understanding of
    mobile network architecture
    .
  • Strong communication skills and the ability to work effectively in an international, multicultural environment.
  • A proactive, reliable, and resilient team player with a strong sense of responsibility and customer commitment.
  • Willingness to participate in on-call support duty.

​

Are you interested in this opportunity?

I look forward to receiving your CV.

If you have any questions, feel free to contact Aneta Andrzejewska at or connect via LinkedIn: Aneta Andrzejewska.

Even if this particular role isn't the right fit for you, we'd still love to hear from you — Experis IT has numerous exciting opportunities across Switzerland. You can find all our current openings at

​

We are seeking a
Roaming Network Support Engineer
to join our client's team on a permanent, hybrid basis in Bern. Our client is a leading global provider of mobile roaming and interconnect solutions, trusted by mobile network operators worldwide to deliver seamless connectivity and high-quality communication services.

With a strong focus on innovation, reliability, and customer satisfaction, the company enables mobile operators to connect effortlessly through advanced IPX, signaling, and roaming hub technologies. Operating in a truly international environment, this organization values collaboration, technical expertise, and a proactive approach to solving complex global network challenges.

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