Intern Service Desk
Vor 6 Tagen
Employment Type: Internship
Contract Duration: 6 months
About the team you are joining
You will be reporting to the Assistant Manager Service Desk & Special Projects. The Intern Service Desk Officer is part of a Global Service Desk team and is responsible for delivering service level 1 support to all IATA users in GVA.
What your day would be like
Resolve complex problems and implement solutions;
Focus on maintaining the IT environment (PC, printers, cell phones) with a Professional attitude and service;
Ensure meticulous call logging of all incoming call;
Ensure regular Customer communication and service delivery -first level software and hardware support;
Escalate problems to the other ITS teams according to procedures;
Share expert knowledge.
We would love to hear from you if
You recently graduated (within one year) of an IT degree;
You have excellent oral and written communication skills in English; knowledge of an additional language is an asset;
You have the ability to remain calm, courteous and efficient in emergency situations;
You have strong customer focus and interpersonal skills in a global environment;
You have the ability to work as part of a global team;
You have a high level of knowledge of multiple complex software packages, hardware and networks;
You have experience with user administration in Active Directory;
You have knowledge of basic hardware components.
Travel Required: N
**Diversity and Inclusion are one of our key priorities and we want to role model it. We are committed to building a team that represents a variety of backgrounds, perspectives and skills in which you can contribute at your best and be who you are. The more inclusive we are, the better we will be able to thrive to represent, lead and service the airline industry. If there is anything we can do to create a more comfortable interview experience for you, please let us know.**
***
**Learn more about IATA’s role in the industry, our benefits, and the team at **iata/careers/**. We are looking forward to hearing from you
-
Technicien-ne Service Desk
vor 2 Wochen
Geneve, Schweiz Ixion VollzeitaXelerateur est la marque d’iXion Services SA pour la délégation et le placement en informatique. iXion Services SA prend en charge la globalité des infrastructures IT de ses clients. Entreprise suisse reconnue comme un partenaire informatique compétent, fiable, flexible et innovant, ses activités principales sont l’intégration système et le...
-
Intern Legal Services
vor 1 Woche
Geneve, Schweiz International Air Transport Association (IATA) VollzeitEmployment Type: Internship Contract Duration: 6 months About the team you are joining The Legal Advocacy Workstream is one of the General Counsel and Corporate Secretary (GCCS) department's three Legal Workstreams. The Legal Advocacy Workstream is responsible for providing legal support to IATA's advocacy activities on behalf of IATA's member airlines and...
-
Service Desk Technician and System Administrator
Vor 4 Tagen
Geneve, Schweiz SGS VollzeitCompany Description **SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,400 offices and laboratories around the world.** **Job Description**: **As a member of the Swiss IT Service Desk...
-
Agent Service Desk L1/l2
vor 2 Wochen
Geneve, Schweiz Darest VollzeitDescription de l'entreprise Fondé en 1978, Darest Informatic SA fournit des équipements et services informatiques spécifiquement dédiés aux PME et Grandes Entreprises. Nous couvrons l'ensemble des besoins IT de nos clients en proposant des infrastructures sur-mesure grâce à nos architectes IT spécialistes ainsi qu'à l'ingénierie nécessaire pour...
-
Responsable Help Desk Bancaire
vor 2 Wochen
Geneve, Schweiz Sword Services VollzeitNous ouvrons un poste de **:Responsable Help Desk** pour notre client bancaire privé Genevois **Responsabilités du poste**: - Gérer une équipe de techniciens/ingénieurs assurant le support bureautique 1er et 2ème niveau par téléphone, sur une plateforme dédiée et par contact direct avec les utilisateurs de la banque. - Organiser le travail de...
-
Desk Head Italy
Vor 4 Tagen
Geneve, Schweiz Albedis Vollzeit**INTRODUCTION**: FOR OUR CLIENT, A RENOWNED SWISS PRIVATE BANK, WE ARE LOOKING FOR A **DESK HEAD - ITALY** POSITION BASED IN GENEVA OR ZURICH, TEAM WELCOMED **ASSIGNMENT DESCRIPTION**: - Lead a team of Relationship Managers covering the** Italian market in Switzerland**: - Bring strong ability to **network**, **build and maintain** business...
-
Agent Service Desk 1 Trilingue(H/F)
Vor 4 Tagen
Geneve, Schweiz Darest VollzeitDescription de l'entreprise Fondé en 1978, Darest Informatic SA fournit des équipements et services informatiques spécifiquement dédiés aux PME et Grandes Entreprises. Nous couvrons l'ensemble des besoins IT de nos clients en proposant des infrastructures sur-mesure grâce à nos architectes IT spécialistes ainsi qu'à l'ingénierie nécessaire pour...
-
Airport Services Agent
Vor 4 Tagen
Geneve, Schweiz Qatar Airways VollzeitWe are currently recruiting for Airport Services Agent in Geneva. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security...
-
Eurovision Sport Intern
vor 1 Woche
Geneve, Schweiz EBU - European Broadcasting Union VollzeitThe EBU is offering **Eurovision Sport Intern for a period 6 months** **ABOUT THE EBU EUROVISION SPORT** Eurovision Sport is the most trusted and well-established media partner for international sport federations and event organizers seeking the widest reach of audiences across Europe and throughout the world. Eurovision Sport exploits, manages and...
-
Field Services Technician
vor 2 Wochen
Geneve, Schweiz LHH VollzeitFor one of our clients in Geneva we are recruiting an IT Field Services Technician who is open-minded and client-oriented, is passionate about his work, who believes in success and has a strong team spirit. Are you looking for you next challenging position? This opportunity is for you! **Responsibilities**: As an IT Field Services Technician you provide and...
