Associate Scientist Support and Training 80-100% 1
vor 1 Woche
**Join Tecan Join the market leader**
**Work in an international and dynamic environment, share our success**
Ever wondered how your skills and unique background could impact the world of tomorrow?**_ _**Join our Product support team and bring your passion and talent to work.
**Associate Scientist Support and Training 80-100%**
Männedorf, Zurich
**Your contribution**
- Coordinates and provides complex and comprehensive 2nd level support on a global level and according to regulatory requirements
- Autonomous communication to local organization, 3'd level support group and customers
- Releases and maintains content in worldwide solution database
- Develops, plans and conducts (in-house or on-site) training courses for customers and tecan employees and distributors
- Develops service documents and workflows and defines service requirements for new products
- Implementation of complex protocols for end customers and distributors (pre
- and post-sale)
- Monitors product quality and makes sure that product care teams initiate continuous product improvements
**Your background**
We’re not just looking for hard skills: We’re looking for people who bring their passion and talent to work.
- PhD in science, life science or equal education required
- Strong communication skills and able to deal with demanding global customers and work under pressure in an organized and analytical manner
- Requires worldwide travelling 10- 20%
- English spoken and written is a must. Other languages, such as German, are a plus
**W**hat makes working at Tecan unique**
- The chance to make it count and to have an impact on the world of tomorrow
- Working in an international and diverse environment
- The chance to grow your career within the company
- Feel empowered by our strong and unique company culture
- Comprehensive compensation and benefits package
**Join Tecan, a great place to work** Read about our recent certification from Great Place to Work.
**Our purpose.**
At Tecan we are driven to improve people’s lives and health. We do this by empowering our customers to scale healthcare innovation globally from life science to the clinic. We collaborate with our customers from early-stage innovation through project implementation and beyond. We deliver the products, services and solutions that make lab processes and medical procedures precise, reproducible and compliant.
**Stay unique and make it count.**
Our values - trust, highest standards and ambition - are the cornerstones of our business and provide the framework for Tecan's culture. We foster a positive and empowering environment where our rarest assets, our unique employees, can grow and bring their passion and talent to work.
- Legal entity: Tecan Schweiz AG- City: Männedorf- Country: CH
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