Emea Client Services Consultant Endevor

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Job Description:
**Job Description**:

- Job Description - Client Services Consultant Endevor
- #Broadcomsoftware
- Broadcom offers a position in Europe for an experienced IBM Mainframe Specialist.
- Solid experience with Broadcom’s Endevor product
- Experience with Endevor release migration
- Knowledge of software development lifecycle management in modern mainframe environments.
- Knowledge of Open Mainframe Project ZOWE and utilization of modern integration technologies using RESTapi is a definite pre.
- In addition to English, the ability to work with customer in French is a pre.
- This position must be seen by Broadcom customers as bringing tangible value in terms of experience, knowledge and expertise. This is achieved through a combination of broad real-world experience and IT industry-specific certifications.
- Key Responsibilities
- This position is responsible for delivering positive, quantifiable results for Broadcom measured across five primary areas:

- Customer Focus: Effectively and compellingly communicate Broadcom's key capabilities to address customer and partner needs
- Financial Targets: Meet or exceed Broadcom's stated financial quotas and targets
- Internal Business Processes: Demonstrate mastery with Broadcom's internal processes, systems and support structure
- Professional Development: Demonstrate high-level proficiency and skill
- Leadership, Teamwork and Planning: Collaborate with (virtual) team(s)
- Customer Focus
- Assist the Broadcom sales team in technically qualifying solutions, specifically Broadcom MAINFRAME Solutions, and their benefits to customers and/or partners.
- Work closely with the account team and the customer or partner to obtain a deep understanding of the customer's technology needs or partner's offerings and architect a solution to meet them.
- Build relationships across customer's or partner's IT silos and offerings to understand, build, document and share our knowledge of their infrastructure, challenges and potential technical impact of planned projects.
- Understand and act as a valued resource early and often within the customer's decision making process (e.g.: during the idea or conceptual stages).
- Execute complex product integration demonstrations and proofs of concept, customizing the demonstrations as necessary to address the customer's specific needs and environment.
- Maintain a deep technical knowledge of the products developed by the business unit.
- Provide technical specifications and requirements documentation as necessary to support the proposed solution.
- Effectively position and present the benefits of Broadcom's solutions and specifically how our solutions will support the client's technical and functional requirements.
- Provide technical leadership and oversight during Trials, Proof-of-Concept (POCs), complex demos, etc., as warranted.
- Ensure technical requirements required by the proposed solution are clearly communicated to and understood by the client and meet the client's expectations.
- Effectively communicate Broadcom's key competitive differentiators.
- Foster and build relationships with customers and partners to develop references.
- Strive to constantly improve the quality of all customer interactions.
- Broadcom’s Internal Business Processes
- Coordinate internal/external resources to effectively pursue opportunities.
- Disseminate feedback to business units gained from client experiences and issues to facilitate product improvements or enhancements.
- Statement of Work (SOW) Development
- Assist in the Partner Enablement process (partner selection, technical training and opportunity engagement).
- Marshal appropriate CA resources to effectively execute partner-led opportunities.
- Understand and adhere to compliance requirements and Code of Ethics.
- Typical Role Definition
- Usually works with mínimal supervision, conferring with a supervisor on unusual matters. May be assisted by (and at times direct) less senior level employees. Requires daily decision-making capabilities and actions that may not be reviewed by superiors.
- Assignments are broad in nature and need ingenuity and originality to solve. Contributes to moderately complex aspects of a project. May assist more junior staff members with aspects of their job. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. May play a role in high-level projects that have an impact on the company’s future direction.
- Job-Specific Authority and Scope
- Generally works without consulting their manager.
- Independent decisions are made daily.
- Examples of typical decisions without manager consultation:

- Development of solution strategies and selection of technical components.
- Resolution of daily issues as the arise and escalation of larger issues
- Advice and counsel to account teams and sales management regarding solution approaches.
- Typically has no direct reports.
- Typically has no total staff.
- Typic