Learning & Development Project Leader Travel Retail

The L'OCCITANE Group is a global, natural and organic ingredient-based cosmetics and well-being products maker, producer and retailer. The Group is built on strong values of entrepreneurship, team work, respect and authenticity. It is committed to developing products that are environmentally friendly and sustainable.
The Group has eight brands: L'OCCITANE en Provence, Melvita, Erborian, L'OCCITANE au Brésil, LimeLife, Elemis, Sol de Janeiro and Grown Alchemist.
With a presence in 90 countries, our products are distributing in more than 3,000 stores in the world.
L’OCCITANE Group’s mission is to “empower entrepreneurs and communities to cultivate natural beauty and well-being and regenerate nature”. L’OCCITANE is also committed to sustainability for business, people & the planet, as well as respect of human rights, ethics principles and labour protection. All employees at L’OCCITANE must therefore implement the company’s mission and integrate the social, environmental, economic and legal effects of their actions in their day-to-day job. In practice, this means that any employee at L’OCCITANE shall contribute to growing sales, regenerating nature, caring for our consumers & partners and supporting our employees.

**CONTEXT & MISSION**:
We are looking for a highly motivated **Learning & Development Project Leader Travel Retail EMEA & Americas**
In this role, you will contribute to improve our customer experience in the region by driving product knowledge as well as sales techniques to the field teams, collaborating with the Field Supervisors, Marketing and business partners training departments.
The position is based in Plan-les-Ouates (near Geneva) and reports to the Learning & Development Manager Travel Retail EMEA & Americas.

**MAIN RESPONSABILITIES**:
**1. Learning & Development Tools**
- Develop quarterly online training tool kits (ppt with facilitator notes & video support);
- Develop ‘Train the Trainer’ tool kit for each brand of the portfolio;
- Contribute to the development and implementation of BA certification program.

**2. Community Managerment**
- Support digital community with content creation, topics & incentives;
- Content planning, social media scheduling, community management;
- Start developing ‘My True Story’ learning platform: creating a dedicated Travel Retail space with engaging digital content.

**3. 'Train the Trainer' Sessions & On Field Trainings**
- Deliver in person ‘Train the Trainer’ sessions and on field trainings when needed to Beauty Advisors, generic staff or business partners training departments.

**HOW YOU CAN FIT**:

- +2 years’ experience in a similar role ideally in the beauty industry;
- Fluent in English, French and/or Spanish/Portuguese are a strong plus;
- Excellent knowledge of Microsoft tools, digital & social media native;
- Strong appetite for the development of L&D tools with the ability to think out-of-the box;
- Excellent public speaker and solid oral presentation skills;
- High level of autonomy & proactivity and will to take ownership in a fast-paced, entrepreneurial environment;
- Excellent interpersonal skills with the ability to work collaboratively across functions;
- Strong organizational skills with the ability to multi-task;
- At ease in an international environment with remote & multicultural teams;
- Travel requirements: willing to travel up to 10-15%.

**PERMANENT CONTRACT**
**STARTING DATE: TBD**

L’OCCITANE is an equal opportunities employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued. We recruit positive-minded people who share our core values - entrepreneurship, team spirit, leading by example and authenticity - and our commitment to sustainability.