Conference & Events Sales Coordinator

vor 1 Woche

Geneve, Schweiz Crowne Plaza Geneva Vollzeit

**About us**

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of **InterContinental® Hotels & Resorts**.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

At **Crowne Plaza® Hotels & Resorts**, we embrace the new world of business and understand that modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.

Awarded the Great Place to Work certificate since 2020, our two properties, **InterContinental Genève** and **Crowne Plaza Geneva** are proud to offer an inclusive, supportive and stimulating work environment. Our diverse teams are the secret to our success. We encourage each and every one to develop their potential through internal mobility opportunities, training and on-the-job learning.

**Your day to day**

Join us as a **Conference & Events Sales Coordinator**:
For InterContinental Genève and Crowne Plaza Geneva, your main duties will be to:

- Plan, up-sell and coordinate function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc.
- Prepare and execute sales/catering contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions.
- Assist with creating BEO for any events.
- Ensure the right coordination of the events within the hotel and actively participate to optimize the revenue.
- Be the point of contact for the operational departments to make sure every details of the client request have been taken into consideration.
- Make pre-convention and post-convention meetings with the clients.
- Be available during the event and manage any client complaint.
- Make post event calls to ascertain the satisfaction of our clients and facilitate a new booking with us.
- Check the accuracy of invoicing.
- Generate and process requests for records and reports.

**What we need from you**

With a degree in higher education in Hospitality, you have minimum 3 years of experience in a front office or banqueting department in a conference hotel of the same category and capacity or in catering with high volume. Having previously worked with Delphi and Opera is desirable and ideally, you have completed your experience with a Sales position in a hotel environment.

You are fluent in French and English. Mastering German or another foreign language of one of our target markets (China, India, Italy, Middle East, Netherlands, Russia) is highly desirable.

Highly responsible and reliable, you are an efficient team player and are acknowledged for your excellent relationship with your team and your clients. Results oriented and well-organized, you are used to work in a fast-paced environment and you have demonstrated Sales skills.

This position is opened to Swiss citizens and EU passport holders.

**What we offer**

We’ll reward all your hard work with a great salary and benefits - including a great room discount and superb training.

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