In Order to Reinforce Our Fixed Base Operations

vor 2 Wochen

Zurich, Schweiz Hawker Pacific Vollzeit

Summary:
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Hourly Contract

**In order to reinforce our Fixed Base Operations (FBO) Team at Zurich-Airport, we are currently recruiting for**

Customer Service Representative

Description/Task:

- Provide assistance to passengers and crew throughout the different stages of departing / arrival at Jet Aviation Zurich incl. porter service, valet parking, crew transportation and delivery of luggage and cargo from/to aircraft etc.
- Greet customers in a welcoming, friendly and respectful manner - make the customer feel at home and deliver uncompromising customer service standards
- Increase customer satisfaction by understanding needs and responding quickly to them
- Provide a positive and professional first impression by exhibiting the proper demeanor, organization, and service level to arriving and departing guests
- Fully adhere to all Jet Aviation and airport policies and all applicable laws and regulations without alienating customers
- Adhere to the company standards of excellence for exceptional customer service, grooming and dress code
- Assists flight crews and customers with arrangements for hotels, ground transportation, catering, customs and other miscellaneous vendor service requirements
- Properly maintain passenger and crew lounges
- Responsible for flight preparation, reservations and dealing with handling requests
- Solicit the sale of new or additional services
- Ensure that all services provided are properly recorded in FBO1 for proper billing
- Refer complaints of service failures to the FBO supervisor/teamleader for investigation

Qualification/Experience:

- General education degree required, hospitality and/or aviation experience and background is an advantage
- Charming, friendly, team-orientated personality with willingness to serve
- Quality awareness in terms of hospitality and customer service - the difference between good hospitality and customer service and great, is always the tiny little details that create the wow effect
- Good health and ability to work under pressure
- High standard of language skills in German and English is a must
- Flexibility - willingness to work shifts (5.40 a.m. - 10.30 p.m., 7 days a week)
- A valid driver’s licence is a must
- Impeccable manners and effective interpersonal and communication skills with passengers, crews, authorities, supervisors, and peers

  • In Order to Reinforce Our Fixed Base Operations

    Vor 5 Tagen

    Zurich, Schweiz Hawker Pacific Vollzeit

    Summary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...

  • In Order to Reinforce Our Fixed Base Operations

    Vor 5 Tagen

    Zurich, Schweiz Jet Aviation AG Vollzeit

    Customer Service Representative - Description/Tasks: - Provide assistance to passengers and crew throughout the different stages of departing / arrival at Jet Aviation Zurich incl. porter service, valet parking, crew transportation and delivery of luggage and cargo from/to aircraft etc. - Greet customers in a welcoming, friendly and respectful manner - make...

  • Business Process Lead

    Vor 5 Tagen

    Zurich, Schweiz Takeda Pharmaceutical Vollzeit

    **_ OBJECTIVES/PURPOSE _** - Global Supply Chain Business Process Leads’ objective is to be the undisputed champion of the digital SC business processes enabling efficient, effective and compliant business operations while simplifying the complex with technology. - Incumbent leads global business process governance for SC business processes (Order to cash,...

  • G-650 Captain

    vor 4 Stunden

    Zurich, Schweiz Jet Aviation Vollzeit

    Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...

  • Director Aircraft Management Sales

    Vor 4 Tagen

    Zurich, Schweiz Hawker Pacific Vollzeit

    Summary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...

  • Head Market Operations

    vor 2 Wochen

    Zurich, Schweiz SIX Group Services Vollzeit

    Zurich | working from home up to 60% | Reference 6117 SIX Swiss Exchange (SSX) is the reference market for Swiss securities and offers market participants the best order book quality and outstanding liquidity in over 60,000 Equities, Bonds, Exchange Traded Funds, Exchange Traded Products, Sponsored Funds and Structured Products - including 2 of the 3...

  • Assistant Store Manager

    Vor 5 Tagen

    Zurich, Schweiz Tiffany & Co. Vollzeit

    Tiffany & Cothe name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 180 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each...

  • Assistant Store Manager

    Vor 5 Tagen

    Zurich, Schweiz Tiffany & Co Vollzeit

    **Position**: Tiffany & Cothe name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 180 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees...

  • HR Business Partner

    Vor 7 Tagen

    Zurich, Schweiz Hawker Pacific Vollzeit

    Summary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...

  • Dach Accountant

    vor 2 Wochen

    Zurich, Schweiz Open Systems AG Vollzeit

    **DACH Accountant (80-100%)** Ontinue, the MDR division of Open Systems, is on a mission to be to be the most trusted, 24/7, always-on security partner that empowers customers to embrace the future by operating more strategically and with less risk. Grounded in an intelligent, cloud-delivered SecOps platform, Ontinue offers superior protection that goes well...