Business Process Lead

**_ OBJECTIVES/PURPOSE _**
- Global Supply Chain Business Process Leads’ objective is to be the undisputed champion of the digital SC business processes enabling efficient, effective and compliant business operations while simplifying the complex with technology.
- Incumbent leads global business process governance for SC business processes (Order to cash, cross company sales, integration with partners, digital commerce, homecare, case management), builds SC system user capabilities, and collaborates with business functions, GSC, and IT to design system related business processes in this area to deploy a proactive, agile, global, end-to-end supply chain process. Incumbent will support the expansion of our Digital Commerce Control Tower, streamlining and automating processes to ensure smooth product launches.

**_ SCOPE _**

Incumbent will support and enhance usage of Takeda’s SAP-Sales and Distribution and other commercial tools which streamlines and automates processes related to order management, customs and trade compliance and billing.

**_ ACCOUNTABILITIES _**

**Business Process Ownership & Governance**
- ** SC IT project implementation**: Prioritize and manage SC IT projects, including break fix resolutions and enhancements, in close alignment with GSC functions & Takeda IT; Test & approve system changes/break fix resolutions and system documents
- ** Global Business Process Governance GOP**: Own GOPs and process flows and/or collaborate with GOP owners outside of the department

**Capability Building**
- ** Training**: Lead and support Communities of Practice for order to cash / sales order management; contribute to Supply Chain Academy
- ** Change Management**: Lead the SC organization and Local Operating Companies (LOC) to maximize employee adoption of key initiatives and operating model changes to increase value realization of system enhancements.

**Supply Chain Architecture**
- ** GSC IT requirements**: Collect & align requirements from GSC and LOC functions for Supply Chain IT systems and align with Takeda IT; collaborate on system design to optimize business processes
- ** Global Integrations**: Drive, manage & monitor harmonization of developments & deployments for GSC related processes within scope

**_ DIMENSIONS AND ASPECTS _**

**Technical/Functional (Line) Expertise**
- Strong knowledge of order to cash and intercompany business system designs within SAP, including master data, integration points between systems, with experience in system implementations
- Knowledge of order to cash and trade compliance processes and concepts with an emphasis in US and EU regulations.
- Experience with various Supply Chain modules within SAP
- Very strong understanding of intercompany processes & procedures, including internal controls, as well as business requirements development
- Knowledge of SAP-GTS capabilities including License/Permit Management, Material Master, Classification, Export Documentation, and Electronic Customs Declaration.
- Thorough knowledge and expertise in MS-PowerPoint, MS-Excel, and MS-Word for developing, communicating and implementing change management and strategic activities.

**Leadership**
- Ability to operate cross functionally, working with all GSC functions, Operating Units (OpUs), and commercial business units
- Strong capabilities to drive & implement best in class processes across the Takeda organization

**Decision-making and Autonomy**
- Strong capabilities to influence senior leaders, peers, and key users within business and IT to build efficient order to cash business process capabilities aligned with Takeda strategy.
- Strong capabilities to understand key stakeholders’ needs and partner with them to reach decisions on long term plans for system capabilities
- Strong ability to make business and system related decisions to solve issues (corrective action and long term fix)

**Interaction**
- ** Takeda IT**:Collaborates on system design, process flows, functional design specifications, and system testing; provides business guidance on IT projects
- ** GSC and LOCs**: Collaborates on global business requirements and IT project/enhancement prioritization, and leads related system training and user capability development, while supporting adherence to GSC overall strategy & IT strategy and conducting change management activities

**Innovation**
- Unique contribution of thought, experience, background, and skills within the SAP system to enable and influence efficient processes to support Takeda’s strategy and objectives

**Complexity**
- Strong capability to drive efficient and technologically advanced order to cash processes across the organization
- Strong capability to manage ambiguity, find pragmatic solutions & align/influence with key stakeholders
- Strong capability to support shaping & driving the digital/IT strategy for Takeda considering end-to-end global Supply Chain business requirements across all GSC functions

**_ EDUCATION, BEHAVIOURAL COMPET