Executive Account Manager

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. **Job Title: Account Executive - Enterprise QBH** Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. **Role Title: Account Executive** **Role Location**:Viena or Zurich** **Role purpose**: At Colt we are changing the perception of our business and industry sector. As part of this transformation we are growing new services and teams to facilitate and drive the business to the next level. Colt provides world-class network and communications services to information-intensive businesses across Europe, Asia and North America. With local market understanding and global reach - Colt is big enough to deliver and small enough to care. Reporting to the Sales manager, this role will hold responsibility for maintaining and developing revenue in existing Colt accounts within a respective region while minimizing churn and detecting opportunities for cross sell/up sell. **Key accountabilities**: - Keep & enhance customers portfolios by detecting up - and cross-selling opportunities - Develop and execute plan to reduce churn on existing revenues and to renew existing contracts at mínimal price reduction - Define a compelling win-strategy for each opportunity - Ensure win-strategy is executed at highest level of professionalism - Deliver and present industry leading proposals to IT Management and General Management of the customers - Develop access and build relationship at C-Level within each existing account - Ensure meaningful Account Development Plan is in place and updated on a monthly base - Achieve/overachieve personal booking and revenue targets to minimize churn - Deliver proper reporting (pipeline, forecast, win-loss ratio) in order to manage achievement of booking and revenue targets - Penetrates the client organisation across all business divisions to create demand for Colt Services propositions **Key performance indicators (financial and non-financial)**: - Qualified pipeline to cover 12 - 18 months rolling period - Achieve a WIN ratio > 75% - Meet customer satisfaction for the Sales category - Meet all ACV and revenue growth targets - Accurate business forecast on a monthly/weekly basis - Execute sales plan according to monthly milestones **Relationships and key contacts**: - Leads process in deal qualification, proposal, negotiation, closure and resourcing - Provides high level feedback to Sales Directors and partners on product & services development necessary to secure high value business development **Role requirements** **Skills & Experience**: - Excellent sales skills developed through at least five years' sales experience probably in an international service business - Professional Pipeline and Forecast-management - Strong Qualification skills - Ability to communicate, present and influence at Director level in a multicultural and multinational environment - At least five years' experience of the TK/IT market with an affinity to TK/IT technology **Person specification**: - Networker with focus on long-term relationships - Trusted advisor - Lateral thinker - Result oriented with high commitment, resilience and a positive attitude. - Demonstrating perseverance - Competitive drive - passionate, persuasive and inspiring - Team player with a „hands on - mentality“ **Qualifications**: - Bachelor's Degree / MBA in business / technology preferred - English language skills at professional level - Knowledge of and ability to use CRM tool such as C4C **What we offer**: Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: - Flexible working and relaxed dress code - Two days annually to spend on volunteering opportunities - Pension and insurance options - Access to a virtual business school for on-going learning - Business mentoring