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Director, Revenue Management and Reservations Sales

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Genève, Schweiz The Woodward Geneva Vollzeit

**-**A Propos de Oetker Collection**-**

**Oetker Collection**est une collection d’hôtels d’exception à travers le monde. Chaque propriété est un véritable chef d’œuvre. Située dans des destinations exclusives, ses établissements sont synonymes d’une hôtellerie d’excellence alliée à un savoir-faire inégalable et un esprit de famille, des valeurs chères à **Oetker Collection**. Perpétuant un héritage raffiné dans l’art de recevoir depuis 1872, notre mission est de préserver des standards de qualité élevés, et de les développer par l'acquisition et la gestion de propriétés uniques.

La collection comprend 12 hôtels, L’Apogée Courchevel, Le Bristol Paris, le Brenners Park-Hotel & Spa à Baden-Baden, le Château Saint-Martin & Spa à Vence, l’Hôtel du Cap-Eden-Roc à Antibes, The Lanesborough London, l’Eden Rock - St Barths, Jumby Bay Island à Antigua, le Palácio Tangará à São Paulo, The Woodward à Genève, l'Hôtel La Palma à Capri, The Vineta Hotel à Palm Beach, et plus de 150 villas privées à travers le monde.

**The Masterpiece Destination**:
**The Woodward Geneva**, ouvert 2021, est situé sur les rives du lac de Genève et offre une vue panoramique sur le Mont Blanc. Construit à l'origine par l'architecte français François Durel en 1901 dans un style post-haussmannien, l’hôtel a été entièrement transformé et soigneusement repensé par le cabinet d'architecture Pierre-Yves Rochon.

**The Woodward Geneva** vous propose de rejoindre ses équipes et de vous offrir les meilleures opportunités de carrière et de développement au sein des incroyables Hôtels Oetker Collection.

Les équipes du **The Woodward Geneva** vous attendent pour vivre une expérience exceptionnelle

**Responsabilités Principales**:
Join our team as Director, Revenue Management and Reservations Sales, and become one of the authors of our story. You will be responsible for the development and execution of revenue strategies that achieve optimal top-line revenue, enhanced profitability, and gained market share for the best luxury property in Geneva: The Woodward.

The Director, Revenue Management and Reservations Sales will provide leadership, identify statistically relevant trends, and create recommendations to the hotel Sales & Marketing and Executive teams in the areas of pricing, distribution channel strategy, and Reservation Sales for this all-suite property.

The Reservations Sales focus includes call quality and conversion, up-selling, outbound revenue generation, and the cross-selling of ancillary experiences.

**_Key Responsibilities_**
- Work collaboratively with the property revenue generation team to analyze report metrics and implement an effective revenue strategy
- Creation and execution of a luxury pricing strategy by suite type
- Utilize transient KPI reports to identify booking trends
- Deep understanding of the hotel's defined competitive set(s) as well as the property positioning within the respective set(s)
- Work with a digital marketing team to develop an on-going marketing plan aimed at both long-term positioning as well as short-term need generation tactics
- Lead weekly revenue strategy meeting to collaborate, influence decisions, and execute plans
- Create day by day forecasts as needed
- Work directly with the revenue generation team and key stakeholders to ensure ancillary revenue objectives are met
- Effectively communicate challenges that arise in either property performance or processes and develop a plan to correct
- Influence change and demonstrate a sense of accountability and command during all interactions with key stakeholders on property, regional and home office, as well as ownership
- Create and execute an electronic distribution merchandising strategy for effective pricing, content, positioning, relationships, and marketing programs
- Monitor all electronic distribution sites on a consistent basis to ensure all leisure rates and suite categories are loaded and bookable
- Leverage Ideas RMS system to identify booking trends outside typical booking window and make necessary corrections
- Produce daily, weekly, monthly reporting suite (pace, segmentation, channel, etc) to make pricing decisions
- Ensure the Reservations Sales Team maintains hotel call quality and brand standards
- Oversee training and onboarding of Reservation Sales agents
- Achieve monthly individual & team conversion and revenue goals
- Ensure the team pursues and converts outbound revenue opportunities through our lead management system
- Attend & lead bi-monthly calls with Revinate leadership to ensure optimizing use of the Reservations Sales system

**Compétences Clés**:

- Based in Geneva, Switzerland
- Minimum 5 years of luxury hotel leadership experience in Revenue Management and Reservations Sales
- Strong verbal and written communication skills in French and English
- Well-versed in revenue management & distribution technologies (PMS, RMS, CRS)
- Growth mindset and positive competitive spirit
- Must be highly organized and detail oriente