Project Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

American Express Global Business Travel (GBT) equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers informed, focused and productive while on the road. With approximately 12,000 employees and operations in nearly 120 countries worldwide, American Express GBT empowers customers to take control of their travel programs, optimizing the return on their travel and meetings investments, while, more importantly, providing extraordinary traveler care.

We’re moving faster than ever and introducing new products, services, and strategies that will revolutionize the travel industry and bring greater value to our business customers. Our clients’ success expands our success, so we put our heart and soul into helping our clients achieve results that exceed all expectations. As the world’s largest travel management company, we are continuing to build alliances with key travel leaders and suppliers throughout the world, strengthening our position as a quality provider to companies of all sizes. Get ready to make impressions that will last.

Key Responsibilities:
First point of contact for customers, nurturing and development of customer relations.
- Complete project management: Project control and supervision, including professional advice on suitable event locations and formats.
- Assumes responsibility for the budget and ensures that all related financial transactions are carried out on schedule.
- Knowledge of the customers' events guidelines and compliance requirements.
- Coordination of all areas involved with project management; supervision of all suppliers during the planning stage and on the ground.
- Cooperation with the Travel Logistic Planner if logistics solutions are required as part of project management.

Key Qualifications:
Responsibility to the customer and the project.
- Implementation of customer requirements whilst complying with specified framework conditions such as service level agreements, compliance requirements, etc.
- Very good standing in all areas and acceptance as project leader.
- Proactive approach and forward-looking project management planning. Identification of weak areas and timely escalation.
- Ability to work under pressure and good time management.
- Passion for the job is our priority.

Skills and Knowledge
- Very good knowledge of project management, several years' experience in purchasing event services, and end-to-end planning of various event formats.
- Coordination skills when supervising all areas involved in project management.
- Very strong customer communication: Comprehensive customer advice; competent at nurturing and developing existing customer relations.
- An understanding of business figures (profitability of individual projects); focus on results.
- Sound knowledge of the markets and industries and an enthusiasm for the role.
- Identification of trends.
- Experience with MS Office, in particular Excel, PowerPoint, and Word. Cvent knowledge is a plus.
- Very good knowledge of the main national and international hotel and meeting industry; good knowledge of event and meeting technology.
- Independent approach to work and a good background knowledge of the importance of events as part of the marketing and communication strategy.
- Ability to build a stable customer relationship on the project manager level and with contacts in the customer's specialist departments.
- Organization skills, good time management.
- Event manager training, commercial training in a travel agency or hotel with at least three years professional experience, or career changers from similar industries with at least five years' professional experience.
- Ability to work in a team, especially with regards to a willingness to accept technical instructions from the Senior Project Manager.
- Languages: fluent in German and English any other language is a plus

Location

Switzerland - Virtual Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.-
- We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.- Wellbeing reso