Reception & General Services Coordinator

vor 2 Wochen

Genève, Schweiz Santander Vollzeit

Reception & General Services Coordinator

Country: Switzerland

This role is responsible for overseeing reception operations, visitor access control, office logistics, facility maintenance, and security in a multi-floor corporate banking environment. This role ensures smooth daily operations, coordinates external service providers, and guarantees a functional and secure workplace.

**Duties and Responsibilities**:
**_Reception & Administrative Support: _**:

- **Welcome visitors and manage access control, ensuring security and confidentiality.**:

- Supervise meeting room reservations, refreshments, and internal event logistics.
- Organize incoming and outgoing mail, including express shipments.
- Oversee stock management and replenishment of office supplies, consumables, and cleaning products.
- Coordinate hotel and apartment bookings for employees on business trips.
- Arrange maintenance and servicing for the bank’s corporate vehicles

**_Facilities & General Services _**_: _**:

- Ensure the functionality, safety, and cleanliness of 7-floor building.
- Supervise maintenance, technical repairs, and oversee external service providers.
- Monitor and ensure compliance with building infrastructure operations (HVAC, fire safety, lighting, security systems).
- Plan and coordinate office reconfigurations and logistics for corporate events.
- Management of floor plans and space distribution

**_Security & Compliance: _**:

- **Enforce security protocols, visitor access policies, NDA signature collection, and badge management.**:

- Oversee the daily closing and securing of premises.
- Manage alarm system responses and video surveillance monitoring.
- Supervise emergency evacuation procedures and ensure full regulatory compliance.
- Ensure adherence to Swiss MSST (Occupational Safety and Health Measures) standards and other regulatory requirements (LTr, OPAM).

**_Profile _**:

- Secondary school diploma or equivalent.
- Certification in Occupational Safety in Switzerland, compliant with MSST (Mesures de Sécurité et Santé au Travail) standards or equivalent qualification.
- 5+ experience in general services management, ideally within a private bank or institutional setting.
- Fluency in Spanish, French, and English is required. Proficiency in Portuguese and/or Arabic is a plus.
- Strong command of Microsoft Office (Excel, PowerPoint, Outlook) and AutoCAD.
- Knowledge of building management systems (BMS, HVAC, fire safety, access control, and surveillance systems).
- Experience in supervising and negotiating with vendors and service providers.
- Strong customer service mindset and ability to manage priorities effectively.
- Problem-solving skills with the ability to anticipate operational needs.
- Team player with flexibility and adaptability to work in a fast-paced, multicultural environment.
- Solid understanding of regulatory requirements and risk management in a banking environment

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